Jiffy Lube
4 (288)
20754 Bear Valley Rd, Apple Valley, CA 92308
(760) 240-3200
jiffylube.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Betty Davalos
4 days ago
love jiffy lube. quick, straight to the point, especially when recommendations are made. Nice friendly customer service. at a dealership your driving out with a new car, at jiffy lube you drive out with the same vehicle you came in with :)
R D
2 months ago
Way too expensive and didn't do the job requested. I went in for an oil and filter change and they didn't even change my oil filter. I checked the oil filter when I got home and it was still the old one! No fluids were checked and they were smoking cigarettes right in front of my truck during the the process and still charged me $170. I travel often and that's the most expensive oil change I have ever had with the worst service across multiple states.Do not go here unless you want to get ripped off. They are taking advantage of people at this location.
Cortney Leap
5 months ago
Was there 2 hours for an oil change only. There was only one employee there for the first hour. I paid $80 and that's with a 60% discount because I work for Instacart amd used the CarAdvise app. Otherwise, it would have been $150 for an oil change. Ridiculous. Unprofessional too. I saw them use my car to jump start another vehicle without asking me. I will never go to Jiffy Lube again.
Keith Kadel
2 months ago
Every experience I have with the Jiffy Lube corporation has been great and the employees have been exceptional at their job.
David Diaz
3 months ago
Great experience this is the only Uber Lyft examination in area besides Lancaster, in and out under 15 minutes. Had time eat lunch and get back on the road.
P Dizzle
3 months ago
$162 for a 7 quart oil change? How ridiculous! These prices are through the roof! They always try to sell you parts or services that you do not need! Customers beware!
Rick Olson
6 months ago
Jiffy Lube ruined my engine!Update, no one ever called me back!My son took our car to Jiffy Lube because no other place was open for an oil change. When he left Jiffy Lube, he was on his way to Ontario (CA) only made it halfway when the engine started smoking and he had to pull over because the oil was coming out of the car. When the tow truck driver dropped it off at my house.The tow truck driver gave me a written statement that there was oil all over his truck. My neighbor and I check the oil and it was empty. Darren told us nothing but lies. This is why mechanics get a bad name.Service: Oil change
Jenna Burnside-Caswell
7 months ago
Zero stars. Horrible customer service, slow and rude. Drove all the way out there after work because they say they are open until 6. Got there more than 30 minutes before closing. Only needed a simple oil change and general fluid check. There are 2 bays, only 1 car in the bay 1 and no other cars around and was asked if I could come back tomorrow. Advised me there were more Jiffy lubes down the road. However they all closed at 6, and I was not going to waste 15 minutes and gas to get to another one to possibly be turned away too.Went to the store and passed back by the location around 5:50. Low and behold there was a different car in bay 2 with it's hood up and getting worked on.So why was I turned away before that car?
alex knutson
3 weeks ago
Super quick service, great customer service as well in and out in about 40 mins
Rebecca Esposito Diaz
3 months ago
Very courteous and helpful. Went in without an appointment and they were still extremely helpful and nice about it!
Sky pies
8 months ago
This used to be the best place for an oil change. But now they don't inspect anything on your car and some how my oil change cost 175$ wont be coming back. Got in my car and went to shift and my hand was covered in oil. And my steering wheel was disgusting. They came out and kinda cleaned it up but my steering wheel cover was ruined as well as a spot on my seat cover. So I just had to go buy a not so great set from Walmart cause that's all I could afford after the 175 oil change. I'm out over 200$ for this. Absolutely ridiculous.
Shannon McFarland
3 weeks ago
Excellent friendly speedy service...I would recommend to all my friends and family!
Rachel Moore
3 months ago
Excellent, knowledgeable and extremely helpful. I would recommend everybody to come to this jiffy lube.
Sylvia Martinez
9 months ago
I Stopped by For a Oil Change and The two Younger Guys Were very Helpful and Informative. I think there names were Alec and mark. Great Customer Service!!!Only Down Side I would say is there is no Management The bigger guy I dont remember his name but he was mostly in his office Hopefully Next time he could be more helpful. 6/10.
John Antista
3 months ago
Rico really helped me out. I was in and out in 20 minutes. Good price too
Jim Hoffmann
10 months ago
BUYER BEWARE!I have used this place before and have not had issues - until now. I had my oil changed two weeks ago on my 2006 car. (See attached) It never had any leakage issues until now. Either out of shear stupidity or malfeasance, based upon what happened to me - and what I saw and heard personally with an elderly customer who they took advantage of (her daughter came in and dressed down the employee for charging her mom hundreds more than quoted) - it s most likely the latter. In my case, they changed my oil, and then thereafter the engine leaked from two spots. When I took it back the following week and had one of their techs work on it, they claimed it was due to an oil pan leak. Incidentally, when I asked to see the manager, I was told He s out to lunch. My wife took the car back the following week because it was leaking even more so than before. (See attached photo) The manager was apologetic and asked her to bring the car back the next day. The following day while waiting to see the manager, another customer was complaining about the same issue. They brought their car in for an oil change and it started leaking profusely. Coincidence? This particular Jiffy Lube is not to be trusted. There is something seriously wrong with this business and the public needs to be aware.Service: Oil change
Emisis
9 months ago
Hopefully the oil and filter actually got changed because their "Signature Service" is definitely a thing of the past. They don't check or top off the fluids, even when asked. They don't reset the oil change indicator. They don't put a sticker on your window either. They did however, raise their prices. This place is a disappointment.
Deras Family
7 months ago
Gene & his colleague did an Amazimg job. Super friendly, quick and efficient. I ll definitely be back due to the service they provided. Thank you! God Bless!Service: Oil changeService: Oil change
Kenneth J Johnson
10 months ago
John and Art took real good care of my vehicle. I had neglected some details that they made me aware where good for the car. She does run even better than it was. Much appreciated.
Mandi Willis
10 months ago
Art and Michael were very helpful and honest. They let me know I didn't actually need an oil change yet, just needed my fluids topped off. I fully recommend this location!Service: Oil changeService: Oil change
Daniel Alberto
10 months ago
Stopped by for a quick oil change . Art the store manager went above and beyond to help me and my vehicle . Service was quick easy and reliable. Best jiffy lube in the high dessert .Service: Oil changeService: Oil change
J Sato
a year ago
This is the best Jiffy lube in the high desert by far! The staff is very professional and gets the job done right and quick every time! Anytime I come in for service I'm always greeted with a smile. Ask for Max! He is always very helpful and knowledgeable when it comes to what needs to be done. You guys definitely earned my business for years to come!!
Spartak Yeghyan
7 months ago
Went here for an inspection and they did it in under 10 minutes. Art was very helpful throughout the entire process. Highly Recommend
Kenneth Harris Jr (Genius)
7 months ago
Best service I've ever had an seen in the high desert an I've lived here for over 15 years love the positive attitude form manager art an don't get me started on the best mechanic in the high desert or inland empire
Jay
a year ago
As a first time car owner I had no idea how or what I needed to do as far as oil changes go so I found the nearest place that seemed like they could help me out and let me tell you that this was a great experience!These guys work quick and efficiently and the prices aren t bad compared to the other places nearby! 100% recommend coming here Edit: Forgot to mention that the guy who helped me out was named Max, I recommend you ask for him!Services: Air & cabin filter replacement, Tires, Oil change
Katrina Teeter
4 months ago
Oil filter wasn't installed correctly, oil leaked onto my driveway, ugh. And way overpriced. Save your $.
Mr Nobody457
7 months ago
I been taking my cars to this location. Fast service. Good customer service.Good prices.
SilverLady Tigeress
a year ago
They did a fantastic job the car, I still have the report from the last visit so I know what's wrong and get the Breaks and both filter's replaced next visit. I would recommend going in the morning or on a day that they are not so busy; You can usually get in and out depending on what you need done on your car
Nazario G.
2 years ago
Gave these guys a call to see if they could service the transmission on my car on Saturday, they told me they could and to bring the car in, so I did. When I got there it was like they were hesitating, then they started asking me why did I wanted to service the transmission? I said because it needed one. Then they asked if the car was shifting hard? I said no, the car drives fine. "Let me see if we have a compatible oil for your car". A few minutes later a guy comes to the counter and asks; why do I want to service the transmission again. I said cause it needs it and I also asked what do you guys recommend? He said to have it serviced. But then he asked me for records of previous services, which I don't have. He said it was because they couldn't give me a warranty without me showing them said past service records. I told them just to do it, the car is a 2013 model "it's an old car" I said. He said let me check make sure we have the oil for your car. After all that he returns to the counter to tell me that they did not have the oil for the transmission and recommended for me to take it to a transmission specialist and that he was sorry for the inconvenience. Not going back to that place again.
Erica Powell
a year ago
Service was good quick and fast they even wash my windows thank you Max's customer service was awesome and on point I'm definitely going to be coming back for all my oil changes.... The office was even clean which is rare. Very Pleased.