Reliable Automotive LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Malon Wright
3 months ago
Had a engine replacement done on my 2010 Dodge Ram 1500 Quad Cab 4x4. Service was great, kept me well informed of everything throughout the entire time that the truck was being worked on. Staff is knowledgeable and very courteous and I will be taking all of my vehicles there for years to come.

  queeg _
5 months ago
This shop quoted me $2000 to fix an ignition lock cylinder. They said "the entire steering column needs to come out and be replaced." I bought a lock cylinder at Oriley's for $30 and had it fixed in 20 minutes. There was nothing wrong with the steering column. This shop likes to make stuff up to charge you more. Please take your truck else ware. They also charge quite a bit more than their competitors and charge a non-refundable diagnostic fee for any repair. Most shops will apply your diagnostic fee to your repair but not this shop.Services: Auto power window repair, General repairs & maintenance, Steering & suspension replacement, Wheel alignment

  Danny
2 years ago
Took my 1st gen there.Initially I was put off by the heavy diagnostic fee but at the same time I get it, and it goes into the repair cost so it's not like it's absurd.Overall great service and the work was done well and in a timely manner, no up selling or hassle.I feel for the repair done the price was very fair and the work was good.Definitely going back to them when needed.Just be aware they charge a diagnosis fee for everything, like for example my door locks stick so I left a note asking them to see about changing them out. When they called the lady explained about the diagnostic fee, I explained I didn't need a diagnostic, I knew the part was worn out and needed replacement, then they gave a quote for that which was a fair price.Just be aware if you go in and be like "it ain't running right..." There's gonna be diagnostic fees, which is totally fair.If you know directly what work you need done I.E something replaced, just tell them that and skip the fee.

  Cindy Brumfield
5 months ago
It took a few trys however the problem was solved. We found a new place for our RV. Friendly and helpful

  Clyde Hudson
5 years ago
Absolutely the best diesel shop in the area. They came recommended by a very good friend who has a shop but doesn't work on diesels. I had to bring my Ford Excursion in because it died on the road and they were able to track the issue down and repair it in a timely manner. The cost was very reasonable considering all the work they did. The office staff was professional and great to work with. They finished on time and right on the estimate. They treated us like valued customers who really mattered. They even contacted me after to find out if i was satisfied with all aspects of their service. I have and would again recommend Reliable for any repair needs.

  Kimberly Minton (Kimberly Kielak Minton)
7 months ago
Great service, honest affordable pricing and Vic is awesome. I totally recommend bringing your vehicles here.

  Timothy Ringwood
2 years ago
I've taken my vehicles here for years.They are great to work with, and reasonable with prices.They really care about customers, going so far as to text me to remind me to come in for a service or oil change when I forget.Thought they do tend to get rather busy sometimes, so appointments are usualy necessary at least a week in advance.

  Josh
4 years ago
So I've had my Jeep Wrangler and both my Dodge diesels in here. These guys and gals are top notch! I have been all over the US and this is one of the top 5 shops I've ever been to. Always accommodating as much as can be expected, always upfront about costs, if they see something that's not right they bring it up and let me decide if I want to fix it then, no pressure. Good shop!

  Justin Rogers
5 years ago
I have had a lot of repairs done on my 2005 Ford F350 6.0. The staff at Reliable have been excellent and the price is typically better than their main competitor. I will continue to do business with Reliable and I refer all my friends with diesels.

  Richard Chavez
5 months ago
Very professional, great service. Quick and accurate diagnostic.Service: Auto engine diagnosticService: Auto engine diagnostic

  Sean Clouthier
5 years ago
I made several visits to this shop. On the first visit I was told I needed to replace the injection pump....done. Returned next day because problem still existed. They replaced the pump again. Got the truck back running, but again it failed. I was told of another problem to fix...done. Each visit they gave me back my truck running and I returned nearly the next day with the same problem. Each visit I was told it was because of another problem, which I fixed each time, until one day they said it was the engine wiring harness...something that could not be replaced. The truck sat several months. One day I fired it up and it ran perfectly. Then it went back to failing after a month. Eventually, I took the truck to another shop which kept the truck for a few months so as to diagnose the problem completely. They replaced an oil sending unit, a sensor, and the injection pump again. I received the truck in proper working order and it has not been back to a shop since. It has even traveled across the country w/o a problem. I call this place "Unreliable Automotive". They DO NOT have the knowledge and expertise with GM products as they do with Ford. I would never take another vehicle back to them. They should have reimbursed the money I spent on having a 3rd injection pump installed. The problem was NOT the electrical wiring as they stated last. They DID NOT keep the truck long enough to diagnose the problem correctly as they should have. They treated my truck as many mechanics do, put a band aide on it and get started on the next. If your Chevy has a problem, spend a little more and take it to a PROFESSIONAL.

  Ben Afanador
4 years ago
The team at Reliable did a fantastic job on a difficult rewire task of diesel motorhome due to rodent damage. Handled all insurance issues professionally and in a timely manner. My past experience with my daily diesel truck was just as professional and will continue to use for all of our needs. Staff is professional and thorough. Thank you

  Kevin Barnett
3 years ago
The whole staff at Reliable Automotive is awesome. Always friendly and eager to assist with any large or small issues our 20 year old F250 diesel might be having, as well as providing timely, honest, advice to avoid other potential issues. We frequently receive positive comments about the condition of our "old" truck and Reliable has played a major role in keeping our performing younger than it's age.Services: General repairs & maintenance, Engine repair, Oil change

  Craig Marquardt
2 years ago
My daughter took her car to Reliable per my recommendation, because it was leaking oil. She spent over $3000 to replace the head gaskets and a transmission line. It still leaks. I responded to Vic's request for a review by explaining the situation and asking for some insight on 6/1/21. As of today (6/18/21) he has not responded. I may be looking for another mechanic.Service: Engine repair

  Orin Levey
4 years ago
STAY AWAY! Complete scam artists. Im shocked at the number of good reviews. Because my insurance claim was denied they charged me 700 dollars and did almost nothing. When i picked up my vehicle the air cleaner was laying on the floor, i was given no summary of what was done, and i still have all of the same problems i did when i brought it in. I had to go elsewhere and get another quote, where i was told by two separate mechanics that they obviously did practically nothing. If they had checked it out like they were supposed to multiple issues would have been uncovered. STAY AWAY.

  Bob Brewer
2 years ago
Reliable is a good shop with friendly people.I had some major work done on my Ford 6.0 power stroke.They took the time to answer all my questions and also gave me some recommendations.I was very satisfied when I left with my bullet proofed diesel.The owners treated me well and I highly recommend this shop. Robert PRESCOTT AZServices: Steering & suspension repair, Engine repairServices: Steering & suspension repair, Engine repair

  Greg Tavis
4 years ago
By far the most honest and best mechanic around. These guys are amazing and have the best prices... If I could give more stars I would. Great service and the staff is super friendly and helpful. Thanks Reliable

  Nayyirah Ahabah AbdulSalam
a year ago
They replace my serpentine belt. Very professional and friendly. And gave me reasonable price. Was so happy to find them!

  Steve Kissinger
4 years ago
The guys and gals are always great. Front desk is very helpful and courteous. The mechanics have done great jobs and finished early for me every time so far. I will be back again.

  Susan Gomes
4 years ago
Excellent service and able to get to my car so quickly! Quality service from everyone at the company! Office staff, mechanics and owner are great to work with and will answer any question. Highly recommend!!

  victor carrasquillo
6 years ago
don't know who left the last review but evidently there a little sore about there brother being let go but if they don't meet are customers expectations in work quality, we wish them luck sorry it didn't work out but are customers come first by the way the employees we due have do a great job for us and have been with us for years hard to find good help that meet are expectations to provide great service and repairs to all are customers. other comments made I wont even waste my time

  Matthew Dotson
a year ago
Vic is a wizard...fair prices, super qualified staff and I'm convinced he has diesel fuel for blood.

  Canadian kid
4 months ago
The number three cylinder in our Ford Exployer sport trac truck started misfiring so look to ( D & K Automotive repair) after two times in there shop they said we could not find the problem, with the misfire, than took it to (Antioch Napa auto care) I asked them check the fuel injectors out they told me we they need to take the valve cover off it's a Brocken valve spring or bad valve guides and needs a valve job so we paid them $485 dollars for a bad diagnostic test !!!!!! Than we found RELIABLE AUTOMOTIVE we talked to VIC CARR the owner and to our astonishment they found bad fuel injectors and replaced them ! now the truck runs like new .,Thanks for the very good job.

  mrntl
7 years ago
Brought my 2000 7.3 powerstroke in due to random electrical problems. Unlike the Ford dealership who was unable to figure out the codes, they meticulously went through all of them repairing each issue my truck was having. Nobody likes spending money on repairs but having a group you can look in the eyes and know they are not trying to rip you off, helps the medicine go down.

  George Gw Diggs
2 years ago
On time done right great comuncation prices on target my 350 dually runs great they will get all my repair a d maint jobs spoke to soon wanted oil leak fixed spent 3000$ still had original oil leak amazing found all things on left side where no oil on groundTold them leak on rightside not good we will see if they get it right one more chance

  Bryan Givins
5 years ago
Only went through once very nice very friendly good prices got a fuel filter replace on my 06 2500HD Duramax..... was able to make an appointment for next day service out of very impressed... I'll be going back there shortly for oil change and future repairs if needed

  Me Me
6 years ago
Do not go to this shop! My brother used to work there then I can tell that the owner has problems with alchool. Many times he had show up drunk at work, since he is the owner nobody says anything and the worst thing is that if they mess up any car they do not admit it and you end up paying their mistakes. HOW CAN YOU TRUST YOUR CAR WITH DRUNK MECHANIC? becareful with this shop.

  Rich Zamora
2 years ago
They are a smidge slower than I would like. But when you want it done right it takes time. They are very communicative and let you know each step of the way. Overall A+.

  Kirk Humbert Jr
5 years ago
I took a couple of my cars in to reliable they communicate with me really well on every problem after diagnosticAnd answered all my questions with satisfaction but a little pricey but the work was done as promised and no Surprises

  Styles By Tisha
5 years ago
They were great, fast, and friendly, with great prices! Definitely will be going back for any services needed on my vehicle!