Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
El Pres
5 months ago
daughter got a flat tire. This model does not come with a spare, so we had to have it towed to tire shop. Lee was there very quickly and delivered it safely. The price was right and the car is back on the road! I have used Premier before and they are always my first call. Recommend 100%!Service: Car towingService: Car towing
Jennifer W
5 months ago
Super quick response and professional! Responded to my location in 15 minutes. Lee was even nice enough to show me how to put my truck in neutral if it ever dies again (it has an electronic shifter). Highly recommend! Thank you premier for making my unfortunate situation not so bad.Service: Car towingService: Car towing
Christy Slife
4 months ago
Lee was fast, courteous and kind. I didn't have to wait but maybe 10 mins. Thank you Lee. I highly recommend premier towing .
Erica Thalmann
5 months ago
Lee was great, got my car unlocked in a matter of mins. Even gave me advice on where to put a hide a key.
Kayla Saechao
a year ago
I ve used Premier towing several times over the years and they have always done an exceptional job. The wait times are the shortest out of all the other tow companies I ve used and all the workers have great customer service. Lee has helped me on more than one occasion and he has always gone above and beyond. I highly recommend Premier towing!Service: Car towing
Jeff Casperson
5 months ago
The gentleman was awesome very professional & nice.Service: Car towingService: Car towing
Benjamin Gennesaret
5 months ago
Very fast dispatch. Lee was very helpful, friendly and experienced. I would use their services again.
april little
5 months ago
Lee arrived in 15 minutes and had the car started right away! Super nice guy!
Brandon Cutcher
3 years ago
Great service and even better people hear they have been helping with my tow needs for years they really go the extra mile they just took good care of me when I had a bad day at the boat ramp
Tara Hope
3 years ago
Lee was very courteous, thorough and prompt. My car would not start and I was stranded in the parking lot of a gas station. I had called for a tow after trying to jump the battery unsuccessfully. Lee arrived quickly and wanted to try and jump the battery himself. I was so thankful he did. He was able to get my battery started and I did not need a tow. Wonderful service, I highly recommend Premier Towing.
justin clark
2 years ago
Threw a chain on my motorcycle and my insurance roadside called premier. Rob was amazing, loaded my bike safely, quickly, and was a rider himself. Even called to let me know he was on his way with a accurate eta. I would not hesitate to use these guys again, and can't say enough good things about Rob. I appreciate his attention to detail and knowledge. Not everyone can tow a bike and it was nice to see a guy who knew what he was doing and was friendly to boot. Somebody give this guy a raise! Customer service like this is few and far between in this day and age.Service: Motorcycle towing
Kelvin Bolden
2 years ago
Absolutely AMAZING company! Rob was such a delightful guy! He looked for us for 3 hours and made sure he found us, because we couldn't tell him where were due to GPS not working properly .we had all 9 of our children with us and he got us out safe and sound! We love ya Rob! God bless!Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
Melissa Myers
4 years ago
I am very pleased with the service I received today. Jason came out to pick my car up. He was very friendly. He was extremely careful when he loaded and unloaded my car. He was very welcomeing and professional. The tow truck was very clean and nice. Thanks so much Premier Towing, especially Jason for a job well done...
Kersten Henry
4 years ago
I am very grateful for Lee's service that he provided me tonight. I locked my keys in my car along with all of my other belongings and Lee was there to help in no time. I appreciate the work he did as it was raining and cold outside but he still put on a happy face and helped me out. Best and fastest help I've gotten in a long time!! I appreciate the time so much
Charles Lowther
3 years ago
They towed my daughters car yesterday. Lee was there within 15 minutes of me calling! I've never seen a faster response in my life! He was totally professional and friendly . He hooked up and hauled very quickly and carefully. The whole thing took less than an hour! I'll never call another tow company again! They have my business forever!Service: Car towing
Andrew Crowe
4 years ago
It's pretty bad when a business treats remote customers secondarily because they know their service is the only one readily available in that area so loosing customers isn't a real problem. 2 hour wait on a 45 minute ETA is disgusting, especially with no updates through call or text lik your service offers. There's a major problem when the dispatch is telling the customer that the GPS is locating the driver to be in the neighborhood but no tow truck! Enjoy the one star outlier on your rating.
Jessica Guzman
4 years ago
We had a man named Jason come help us move our classic 1958 Ford Fairlane and he handled it with so much care. We really appreciate his help and kind demeanor. It seems to be difficult to get good customer service anywhere in this town but from start to finish this company has been great! Thank you so much Premier Towing and Jason was awesome! Beautiful truck you guys have, too!
Jody Busse
4 years ago
I bought a car regrettably put off the registration and lo and behold it was impounded not only that I was moving at the time and had all my work tools and all my musical instruments one of them being a guitar I just purchased for over $1,000 and considered to be my most valued material possession because of the benefit I get from playing it and how hard I worked to afford it. Anyway long story short I had a car impounded before it was a nightmare especially the way that the tow company treated me and my car because it was an impound and not a car being towed by the owner's request . went to the process to get the car back and not having a registration created problems in the process that add a days and cost to the whole scenario meanwhile the whole time I'm sitting here worried about all my instruments being in a hot car getting warped and ruined as well growing cost of having store the car for the extra days it took me to go through all the Hoops to register it to myself I was to the point where I figured I wouldn't be able to afford to get the car out and I probably would be heartbroken when I saw the condition of the instruments giving my prior experiences with other tow yards. When I finally got everything straightened out as far as paperwork I showed up at their tow yard expecting the worst but I'll tell you what I was overwhelmed when I was escorted to my vehicle which the very thoughtful and kind driver had parked indoors in their own garage. they treated me with respect and professionalism all my stuff was accounted for in perfect condition. And if that wasn't enough to make me want to give the man a hug, without me having to ask Premier also aired up a tire that had gone flat and gave me a jump-start cuz the battery was drained. I can honestly say Premier Towing is by far is the most Superior tow company I've ever done business with the professional and they handle your property as if it was their own if not better. They're honest reasonable on price and flat-out good people. I can't praise them enough and from here on out will never call any other company when it comes to tow service I recommend them highly. I give them the highest rating I've ever given any company or business on Google. Thank you very much Premier Towing. You guys are awesome.
Corey S
3 years ago
This company has the KNOWLEDGE to give a REAL quote, and get the job done! Outstanding performance, and Customer satisfaction. Will Be using Premier for ALL my transport needs... DONT WASTE YOUR TIME WITH THERE OTHER GUYS, GET YOUR JOB DONE! NO EXCUSES..... USE PREMIER!!
Anastasia Baird
3 years ago
These guys are amazing , I have a 350z died in the middle of the road during heavy traffic , they were really fast and my towe guy went above and beyond what he had to , my car is really low , and he did want he needed to go my car up on his flat bed , not scraping, didnt drag or anything , backed it rite in to my drive way and all ......I would definitely recommend them over any other company! Thanks Premier for being there when I needed you !!!Services: Battery service, Special vehicle towing, Car towing, Local hauling
Gail Reed
3 years ago
Excellent service, Rob was efficient, professional and refreshingly honest. I have used six different tow companies in Shasta county and he and his company are by far the very best. I highly recommend this company and I will never use another one but this one!
Rudy Namikis
5 years ago
Had an issue with Uhaul, and they called Premier. Rob responded, and is, hands down, the most professional and efficient towing technician I've ever dealt with. I was extremely impressed. Hopefully I won't have to use their services for a long time, but when I do, I know where I'll turn.
Carl Kurz
7 years ago
I broke down in my work truck earlier, and called my Roadside assistance, but the tow truck was almost 2 hours out so I called budget because they were less than a mile away. They were 2 hours out too, and the receptionist was a little rude. My boss told me to call premier, and Rob showed until in less than 15 minutes. I couldn't believe it. The service was great and it was even a few dollars cheaper.
Jessica Smoak
3 years ago
Mother in law locked her keys in the car at our house way out in the boonies. Within an hour the guy was here and she was in her car. Wonderful customer service on the phone and while the man was here. I would use them again
Morae Arthur
4 years ago
Lee.... tow truck driver!! Terrific job! Lee was very personable and helpful! At the site of the wreck he was a calming influence and professional and at the yard very helpful retrieving my belongings from the car and transferring it all to my rental! Thank you Lee and Premier Towing!!
Mitch Ablove
5 years ago
We were disabled in Redding and needed a tow to Chico. Ron arrived as scheduled, hooked us up and got us to Chico. Very pleasant and professional. Great looking, clean equipment. They would be my first call for help if I lived in the area.
Paige Meyer
6 years ago
Had a blowout on Hwy 44 during the lunch rush hour downtown.... Rob from Premier showed up within 15 minutes, changed it out, and had me back on the road FAST! The whole experience took less than a half an hour out of my day. Rob was friendly, professional, and did an awesome job. I would NEVER call anyone else! Premier Towing is certainly the PREMIER tow company to call in Shasta County!
Mark Snelgrove
6 months ago
Lee was very friendly and was there super fast. Thank you lee!
swilus herrera
3 years ago
Rob with Premier towing was on it! He showed up super fast and made quick work of a not so easy tow! Friendly and fast. Not only did he get my car to the dealership within the hour they closed but thanks to Premier Towing's prompt and pro service I was able to make it in time to perform my civic duty to vote in the 2020 election !! Cyrus of JJ Pumps in AndersonService: Local hauling
Misty McKeown
3 years ago
They arrived faster than their quoted time and they had only quoted us a half an hour. They were quick and professional. I highly recommend Lee and Premier Towing for all your tow needs.Service: Car towingService: Car towing