Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Justin Dixon
4 months ago
Mike is a great mechanic, Genuine Automotive is one of the best mechanic shops in Shasta county, highly recommended.
Joseph Evans
a year ago
Great Service, I brought my Truck to Mike because the engine light came on he had it fixed within the hour. Mike is a honestly macanic it's hard to find those these days. Very good dude. He explained everything to me very friendly I would highly recommend Genuine Automotive to anyone. I definitely would go back again and if I could give 10 stars I would. Thanks Mike.
Michelle Doyle
a year ago
Mike at Genuine Auto is amazing. He is realistic & upfront. He s done many repairs for me and is so flexible. He does not sugar coat things and it is hard to find an honest man, especially in the car business! I will continue taking my vehicle to him and highly recommend him.Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto A/C replacement, Brakes, Air conditioning, Auto maintenance, Auto brake replacement, Oil changeServices: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto A/C replacement, Brakes, Air conditioning, Auto maintenance, Auto brake replacement, Oil change
Myra Leach
2 years ago
AMAZING business and mechanic here! Complicated replacement of A/C components, completed within a day... Mike is not only super knowledgeable, experienced and professional, he is a really nice and friendly guy, which is equally important to me. Will take my cars to Mike forever more!Service: Air conditioningService: Air conditioning
Chris Manzi
3 years ago
Mike came though for me in a big way when my thermostat took a dive on my way up the 5. All other shops in town were booked and knowing I was about to head up the mountain in high heat, he got me in and out quickly and allowed my trip to go on the same day. Honest service, fair price, and solid work. 10 Stars if it were possible.
Peter Linse
6 years ago
I called Mark early on the 4th of July, hoping he would be open. I had been camping all weekend and needed an urgent fix to something with my vehicle. Mark quickly helped me out and did so at a very fair price. Customer service was excellent as well! I highly recommend using Genuine Automotive next time you need any maintenance or repairs done to your vehicle.
Patrick W
3 years ago
An amazing, genuine auto repair mechanic. Probably the last honest mechanic one could find. I highly recommend him for his knowledge and expertise! Thank you for the diagnostic of our car. We sincerely appreciated it. 100 stars!!!Service: Auto engine diagnosticService: Auto engine diagnostic
C. Stone
7 years ago
Mike & Mark are the most honest mechanics we have ever met. THey have worked on 3 of our vehicles, one being diesel, & do us total justice. Thank you guys!!
Just B Tiny
6 years ago
OMG - Mike & partner saved my day, my weekend, my trip! I was in Redding when my A/C went out in 98 degree temps.. Contacted three auto shops, all booked.. Was suppose to hit the road in couple days..Took a chance w/out researching (Which, as a marketing expert, that's what I do..) and, swung into Genuine Automotive. They took me in w/out an appointment, fixed it, enabling me to keep on schedule with my 700+ mile trip back to Vegas so, I didn't become vulture meat broken down in the Mojave desert somewhere. Grateful for their service!
Shurla Lovejoy
7 months ago
Mike does exceptional work. Does not take short cuts and does his very best to make every customer happy.
Tim
a year ago
Great mechanic that tells you how's things are and directs you to that who can help if he is unable
Johnny Howell
3 years ago
Very honest and helpful. I highly recommend taking your vehicle here, you will not be disappointed!
Sherry Hil
2 years ago
Mike is a good mechanic. He does great work
Connie Medran
6 years ago
Genuine people and good mechanics and straight up well-mannered I would definitely recommend them
Lana Mannion
6 years ago
I will definitely come back here. Down right Honest local business! SUPER Customer service too!
Gregory A, Crain sr
3 years ago
Best in 5 states. SorryHe's only in anderson calif.Thanks as ALWAYS.
Mar Mizzo
a year ago
Mike is the mannn very good workServices: Auto engine diagnostic, Brakes, Air conditioningServices: Auto engine diagnostic, Brakes, Air conditioning
Dorian Gribble
3 years ago
Very Professional and Quickly handled my needs.
Gwendolyn Neideffer
2 months ago
DID THE JOB !! : )
Darren Niles
a year ago
Awesome work fair and wise
Lance S
5 years ago
Excellent service, will be back. Thank you for the help!
Anthony Durham
2 years ago
Awesome service.
Cam Hurt
a year ago
Terrible customer service
Patricia Nielson
4 years ago
Best service ever
Felicia Olsen
5 years ago
Great guys