Just Tires

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Masek
2 months ago
I drove up on my spare tire, and needed a new tire. I didn't call ahead or have an appointment, and the waiting room was crowded.But they got me in and out in about an hour, checked my other tires (they were OK), and I got a great price.I expected to be told I needed the other tires replaced, alignment, wheel balancing, etc. But they were great. No upselling pressure.

  NOEMI VASQUEZ
a month ago
A nail punctured my back tire. I didn t know how early many tire shops close on Saturdays??!! I went to 4 different ones in Alhambra and all were closed around 3:30pmThankfully Just Tires was open until 8 and they were kind enough to patch up my tire at a reasonable price . Jeremy was kind enough to ask if they can get it done sooner since I am sure he saw I had my daughter and her friends with me and did not want to keep us waiting for so long ! We were out of there in less than 20 min

  Paul Rodriguez
2 weeks ago
Just called here to ask about their business hours and some one answered the phone and hung up on me, I decided to call back and ask again Mario answered! I asked if they re open right now and hours of business.The answer was we are open every day, which wasn t what I asked, so I had to correct his poor smart a$$ customer service.I ll getMy Uber inspection somewhere else!

  Martin Mao
a year ago
I had a nail stuck in the rear tire, they didn t even check and said this tire needs to be replaced since it s on the side of the tire. The new tire costs $375 per their quote. I then went to M&R shop on Del Mar Road, the tech guy pulled the nail out and told me that the tier was fine and no leaking at all. Just Tires just wanted to make money by ripping people off.

  Jonathan Jiageng Li
2 months ago
These guys are good and kind! Very friendly too! They tried their best to help me even I couldn t use their services.

  StarBoy
5 months ago
This place damaged my forge rims during installation and tried telling me my tires are no good even though I got them brand new from a different shop that only orders tire no installation complete piss me off.

  Jeff
8 months ago
I had a frustrating experience at this location. I had to deal with a dishonest front desk employee, Damian. He sold me an incorrect tire that didn't meet the specs/requirements for my car. While the tire size was correct, the load index was lower than it should be, so there was added risk of overloading the tire and causing it to blow out. Even though the risk might be low, it caused problems for me getting a matching tire on the same axle because other places don't want to install an improper tire for liability reasons, and having mismatching tires on the same axle is a big no no. Once I found out a few days later, I called Damian back, and he refused to admit any mistake was made, and he kept falsely insisting that they installed the correct tire and that they only install "OME" tires, which was obviously not true. I went to a different Just Tires location, and they verified to me that it was the wrong tire for my car. The guy at the different location was nice enough to call the Alhambra location on my behalf, and he spoke with the manager, Mario. He basically refused to admit any fault and didn't offer any ways to make this right. I had to call Goodyear (Just Tires' parent company), and they called Mario again on my behalf. He still refused to correct the mistake, and my last option was to go through Goodyear's 30 Day Pledge program to exchange it for a different (more expensive) tire. Like, it would've been nice if you at least told me about that at the start instead of being so defensive and adamant about not helping me. And to top it off, they refused to price match the new tire even though I was holding an invoice from a cheaper, reputable place. Total cost for my tires were $525 per tire. Signed, a first and last time customer.

  aidan ali
2 months ago
Fast and great service, will definitely come back to this specific location

  Luis J. Vargas
8 months ago
I ve just got out of this location, they argued they couldn t repair my tire because it was in an irreparable location, however, I took my car to Costco, they checked the tire and they told me that the tire was reparable, they repaired my tire for less money. These guys at Just Tires didn t even bolder to check the tire, they will ask you where the damage is, as you where the technician. If I were to check the damage by myself, I would repair it too.

  Naila Jimenez
2 years ago
Absolutely recommend Honestly I came in so they can check out a weird noise my car was making and they did that and more. They lifted my car and found a ripped tire. Which I didn't even had in mind to check. They totally just saved me and kept me safe on the road. Thanks guys

  Annie Li
5 months ago
Damian really helped my tire issue, really nice guy, professional and explain details, good job.

  Steven Michael
7 months ago
I was in a dilemma with a balding front tire it was really un-repairable, so Damien offered a great deal on a set of 4 new tires him and his tire man Mario installed them during their last minutes before closing time

  W
11 months ago
Certain businesses, even ones we have known for years, could still be second-guessed. I have known this shop for decades. Even after moving out of this area, I may still drop by once in a blue moon, like an old neighbor to whom one might not have offered a clean slate of approval, but some thread still connects, however insignificant it may be.I dropped by again, fixed something small, and ended up buying or being sold more than I had asked for. The whole experience still felt iffy or hit-and-miss. I guess that has to do with the senior staff's snake oil antics or the top-down pressure to meet quotas.Whatever it is, until the old faces are gone and new blood takes over, only the touch and feel will be elevated to another level!

  miguelonches_
a year ago
Bad customer service inspected my vehicle for less than a minute & rejected my inspection.. you should fire employee

  Brandon lewis
a year ago
Overpriced. They wanted to charge me 300+ to replace front brakes only. Went to another place locally and they charged me 320 to do both front and rear. Using this as last resort. Save your money.

  Andly Kwan
3 months ago
Charged me some hidden fees, took my tire and charged me without telling me.

  Mikey Purps
6 months ago
Lazy af every time I come here they always make excuses why they can't patch my tires I guess they don't know how to do their job

  Erick Quintana
3 years ago
Richard and the other reps have been very friendly, always helping us with any questions we have or issues. I've taken my 2 cars with them for service and both have had no issues, getting a total of 8 tires without hassle. Richard is very patient explaining what is convenient, effective and is descriptive/knowledgeable over the products they have. Thanks Richard for all your help!

  JazzIs TvRicky
4 years ago
What a wonderful business you have here. Your staff led by Marco and Richard is remarkable and totally professional. We did not know you offered mechanical service when we went to buy tires but thank goodness we found out. Your staff not only sold us tires but also performed neccessary mechanical repairs and gave us a sense of comfort knowing we are in good hands .We are so fortunate to have your business available to us. Thank youSincerely, Richard and Sandra Brown

  Jessica Beerman
3 years ago
Richard helped me so much today. I was in a tight spot. I am a sales rep and I rely heavily on my car. I realized this morning as I was leaving for work that my tires weren't keeping air in them and I needed them changed. I called this location at 10am and I was out and on my way by 3pm. Richard was knowledgeable, efficient, helpful, and understanding about my questions about my price range and the work I needed done for my car. He gave me options to choose from so I could make the best decision I could. Thank you Richard. You took a frustrating experience and helped me get it taken care of with ease, you are great at the job you do.

  Miguel June
5 years ago
Great customer service. I send in on Thursday. They ordered my special tires. They said they would be there on Friday morning. My Friday morning, took less than an hour to complete installation and alignment. Check out was quick.These guys know what they are doing.

  Rose Nava
4 years ago
I always get the best service when I come in. I have been buying tires here for probably a couple of decades. I bought a set of tires around late January 2019, came in May 31 for rotation, balance and alignment per their recommendation (every 6 months) and there was no charge because their tires are under warranty. And it was my lucky day, it took less than 45 min. My tires last years!

  Turbo Lopez
2 years ago
This shop is really well run, you don t wait to long, and the quality merchandise is worth what you spend. Plus they give you check ups on tires, air as needed, or whatever else you might need. And with a smile. Good staff and mechanics are great for whatever your car needs.

  JENNIFER GUIDOS
3 years ago
I have been a long time returning customer and part of that is because they have done an outstanding job at customer service! They are very informative, attentive, friendly, and always go above and beyond. Richard is always willing to help and gets the job done guarantee! Always has a solution to a problem! Thanks you!

  Hiro Otake
2 years ago
I got a flat tire in my BMW X5 and my usual tire shop is closed on Sunday.The nearest tire shop it opens was this shop, so I called ahead to make sure they could fix my tire. They ask me a few questions regarding the condition of the tire and told me to come over with the estimated cost of $25.I went there and Now they told me YOU HAVE TO BUY A NEW TIRE!! I ask them to see their manager then this guy told me HE IS NOT HERE TODAY! But somehow the guy who looks like the owner came out and told me WE CAN NOT FIX RUNFLAT TIRES Currently, I am writing this comment at another tire shop near their place fixing my tire I couldn't understand the business mind of who want to get a one-star rating without making any money!!

  Polly's Experiences
5 months ago
2hrs to fix a flat! Went back and nothing was done

  Chris Montoya
7 years ago
Went in for an oil change they were packed and still tried to get me in in under 15 mins, overall happy with their service and I would definitely recommend this place. Gene is the one in charge and he took care of me so if you have any problems ask him and he'll make sure your taken care of.

  Guy Liu
3 years ago
Be warned, all wheel drive vehicle owners! Make absolutely sure this shop is not selling discontinued or soon to be discontinued tires to you. If your vehicle is a 4WD, good luck! In the event you got 1 irreparable tire, you will end up possibly damaging the drive train if not all 4 tires are replaced. The way this shop do business is highly questionable. So full of excuses. Even in emergencies, don't just go in blind faith. The nightmare will begin. Buyers Beware!

  Jeremy Lo
8 years ago
Wacht out for their tactics for milking more money from you. I will never come to this place again for new tires after this experience.My son went to this place for 1 new tire for his Mazda Protege.The only reason I asked him to go there because it's close to my home. He was told by this guy that he had wrong size of tires on his car and he recommended 4 new Yokohama tires. He quoted $450. The next day I came back there with my son to see the same guy and the quote went up to $550. I told him that was too much. He gave me the reason that the first quote did not include labor. We decided to leave and the quote came down to $500. We left the store any way figuring this guy is dishonest and called Wheel House in Rosemead. We were quoted $400 with labor and everything included.This was not the first time I had problem with this store. 2 years ago, to get 4 new tires I had to wait almost 2 hours with only another customer. The employees were just standing there and chatting.I will never come to this place again for new tires. I have been taking all my cars to Wheel House. They only give you 1 price and everything is included.

  Ramirez1957
2 years ago
Seems like they have a quarter they need to meet and they re gonna do it at any cost took my truck in for a oil change and tuneup they ended up keeping it for three days and cost me $800.00 which could ve been avoided if they had just checked the check engine light and it would ve told them what to do I would not trust them unless you wanna throw your money away then go right ahead, I don t mind spending money when I get quality work but here they take your money and give you subpar work again go somewhere else don t trust these thieves,Thank you and take care ( I would give them minus one star but you can t give them that,one star and that s being generous)