O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mohammed Mohammed
2 months ago
Went in to change a windshield wiper because of a broken one that I had, then a very respectful and kind employee named Adrian helped us find the correct windshield wiper with the right price, but not only that, he also offered to replace it for us which in fact he did. Overall the service was great, would recommend going there.

  Cee Rose
4 months ago
My car broke down after I thought it was taken care of ! It was raining ! I wasn't sure if I was going to make a doctor's appointment that I've been waiting a year for! I was unraveling to say the least.I called on the phone first and they said they could help. When I got there..I think James helped me... He has a bat tattoo on his hand. He was super kind and considerate and walked out to the car with me. It's times like that ..when you really just need help ( and a new battery ) that the customer service is so important. I would recommend this place to stop in. There's a parking lot too for what it's worth.Thanks for saving the day bat guy!

  Karleen Eberle
6 months ago
This O Reilly is awesome! It s really hard to find basic tools and automotive parts in Alameda, this store fills the gap. Everything from new battery to cleaning, detailing supplies AND tools! I ve shopped many automotive stores in my life O Reilly is always good. The staff here really is exceptional and the store is well stocked!

  Evan Larson
4 months ago
Great customer service - they honor their warranties and help you find what you need and learn how to install it. Adrian is great and I ve enjoyed working with him on a couple of projects.

  Xiyu Jason Zhu
8 months ago
Went in on a Sunday for a burned bulb and James helped me. The parts was quickly found and installation was nicely done. Big shout out to the staff especially James for the patience and the help!

  Ruth Boyd
10 months ago
Got a new battery. Joseph was very friendly, knowledgeable, and helpful. He tested my battery, then sold me the new one and replaced it on site. I felt confident that everything was done right.

  Toby Bruce
10 months ago
Got expert guidance from Stephen and Robby. My old car needed a detail, but I didn't want to spend a lot of time. They recommended products that made it look a lot better with minimum effort. Thanks guys!

  Titus Bender (titusbndr)
4 years ago
This is my go to auto part store in Alameda. Staff are helpful and knowledgeable; store is clean, well organized and parking is abundant. If you need anything for your vehicle, this is the place to go.Insta: titusbndr

  Andrew Burns
a year ago
Needs a new battery mine seemed weak. No nothing about batteries. Went in and Stephen was amazing. Sold me a battery- did not upsell me! Then said they d install it free right then and there! 10 mins later I m driving away! Best customer service ever. Like 50 years ago. Coming here every time now. Thanks Stephen!

  Raul Ricano
a year ago
Stopped in to pick up wash soap. The folks were absolutely friendly and quickly helped me find exactly what I was looking for. Of course I looked around and picked up a few things I wasn t looking for, but ended up needing :)

  Betty Stouffer
a year ago
These guys working are so willing to help you out. I feel like they can help ease your mind when your mechanic is off...they deserve a tip jar and a raise!

  Hayley V. Laity
5 months ago
Great customer service! Highly recommend

  Joshua Iufer
7 years ago
Friendly service and always willing to offer suggestions if you need. I don't come here often but when I have I've always left feeling good about my purchases and the service. They do need to upgrade their Credit Card reader to allow chip and pin reading (and to speed it up) and their cash register (which still gives really outdated receipts) but other than that they're doing a great job.

  Michael k Hobbs
3 years ago
Well the names have changed over the years from Grand Auto and Craig and so on but the parts have remained the same pretty much and the prices. Although I don't come in anymore for automobile that much today's cars aren't made to work on but it's always fun to work on older cars from the '60s and '70s but I really get that chance these days it's electric scooters for me so I'm always going there getting a switch here and there wiring solder and they always have it. And always just around the corner.

  Mauri Wayne
a year ago
The Manger was very nice and professional, friendly as well. So was the young lady that was helping me Too! Excellent Customer Service 7-7-2022

  Sue Ernest
4 years ago
Thank you Armando and your team for being so kind and understanding and helpful! By far the best customer service experience I've had. They all Were extremely helpful and resourceful. Answered all of my questions and made this experience pleasant. Would definitely recommend to all.

  Fermin Muro
2 years ago
Called around and did some research on batteries for my '03 Toyota. Having not driven my car much during the pandemic I needed to replace a few things. Came to O'Reilly's in Alameda and super glad I did. Not only were discounts offered (and rebates given) Tristan, the customer service tech., installed my new battery for me _after_ cleaning some corrosion from the connectors. Above and beyond with zero waiting. Thanks Tristan!

  chuck and teril swart
3 years ago
I ordered a cabin air filter from O'Reilly online. The filter arrived with a missing part. The local dealer worked with me to resolve this issue. It turns out that all the parts at the distribution center were defective. The local dealer gave me my money back and also gave me a free filter of another brand. He went well beyond expectations and I will continue to buy from him.

  Carol Chong
2 years ago
My husband could not get the car windows to roll back up. O'Reillys is close to our home. The employee checked the fuse box and said the fuse was still good. However, he could not get the windows go up. We were contemplating going to the car dealership to resolve the issue. Strange when we were on our way to Oakland, the windows were working.O'Reillys is our go to place for auto needs - antifreeze, motor oil, auto battery, etc. Employees are helpful. Customer service is good. There is a small parking lot next to the building.

  Karen Gums
3 years ago
They very pleasant and courtesy so early in the morn which shocked me, open. We used my tablet to price research item at their recommendation. IT seem to be a trend with utility items stores that are small; items are way over price to cover rent,salaries are certain inventory fees. Online had a better fee with my budget. I also go thier for window wipers yearly; bearly use them wear do to the dry weather. Better attitude then most utility store during COVID19.

  Melodye Montgomery
9 years ago
We went in last winter for new windshield wipers and it was raining. The gentleman guided us to the correct wipers and then came out in the rain to install them for me.He had the correct tools (one was stuck on). He did all this was a cheerful attitude and a smile. Wish I had gotten his name but the customer service was AMAZING! Going back for my other car this week.

  Jeff Silva
a year ago
They have had everything that I have needed. Great customer service, honest employees, highly recommended!

  Michael Prince
a year ago
I get all my auto wax and polishes here and turn signal bulbs oil and anti freeze as well ...I am a happy customer .

  Mikee Solis
5 years ago
The staff are always helpful and friendly. Items or parts sold are a little more costlier than getting it from Walmart or ordering online, but then again you get more information regarding a purchase from the interaction with the person ringing you up.

  Drew Holweger
a year ago
Nice folks in here,generally very friendly .the atmosphere feels kinda laid-back,tho it may just be because it's in Alameda .

  William Pryor
a year ago
Every interaction I ve had at this store has been helpful and friendly. Great crew in here.

  Tommie Veirs
3 years ago
Very helpful and eager to please. More than willing to put the oil you buy in the car for you. Not a little thing when you're a senior lady and not very knowledgeable about your vehicle.

  Vicki Roman
3 years ago
Victor at O'Reilly auto parts on Central is the BEST man ever!Extremely helpful. Did me a big favor today. Fabulous service!

  Michael C. (Bigmike5589)
6 years ago
Always have a good experience when I go in this place. Haven't seen a vagrant in there ever. Everything is always in its place and they always have what I need for my mid 90's truck

  Bill Soucie
10 months ago
Very fast service. Had what I needed. Got in, got out.