Car-Mart of Van Buren

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angel Nance
4 days ago
Great place real helpful and will work with you had awesome cars for a even better price

  lindsey Bowling
a week ago
Had my car for one month and a week and it broke down. I payed extra for extra cover, not worth it. You have to pay out of pocket to the auto mechanic to get diagnostic done, then you have to take it to the dealership and wait until they determine if they cover the repair, then they take your car to their Auto mechanic.. .update I still would not buy a car from them and I advised to stay away. Update I talk to GM he didn't do anything, Tammy is always calling in. She is the only person that handles the warranty. I had to pay 75.00 + I took car to auto mechanic paid 100.00 , took them a week to get it picked up. Tammy told me it would be two week . A week later she said it's gonna be 2 more weeks cause she order the wrong motor ,2 weeks came and gone now we are going on third week and I have made my payment. Conclusion don't buy a car from them. I will never buy from them.

  April Flowers
4 months ago
From the first phone call, to walking out the door with our keys, that was the quickest headache free car buying experience we have ever had! Eli was great, made it such a good experience and was helpful with any questions we had, shout out to don for quickly helping us also, we appreciate y'all and are so happy with our new vehicle ( After a little over a year with this car and the payment. It has been the worst car I ever bought! Breaks down about every two months, we have been stranded and spending tons to get it fixed and find rides, they definitely made it seem like we would never be put in this situation but it keeps happening, everything about this car is bad. They won't help find a solution just want the payment for a lemon. Everything on this car has been terrible from the moment we drove off the lot. I clearly wrote the first part of my review when I thought they had helped us from a bad car situation but all it did was put us in a bigger situation, broken down car, massive payments and now need to find something reliable )

  Stephen fugate
3 months ago
This is the forth car I have got fromCar mart I keep going back because they always work with me and if I have a problem they try there best to help me Don the manager i always takes the time to talk to meJust to say hellos how are u doing he remembers me by name Kate the l littleSale lady went out of her way to get me in my new car she had everything ready to go by the time I went got the title for my old car I got back Tyler was finishing up with a customer and I was next. It was just a really good experience.

  gdl2z5
3 weeks ago
My hubby and I just bought a car with KiKi's help and she was absolutely amazing getting us into a vehicle today! Thanks KiKi for all your help!! May God bless you always!! Mr. And Mrs P

  Laura Newton
a year ago
Highly recommend!They are the very best people to work with, and they work with you, to get you in the car you want for the price you want!Can't say enough good things about them!For the second time now, they have been an absolute blessing for me. Working with my trade in and my finances, so that I was able to drive away in what I needed.Kudos to all of you!

  Shay Whisenhunt
a year ago
I had the hardest time finding help getting into a vehicle until I came to Car-Mart VB! Highly recommend Brayden! He was so helpful from the start, worked around any issues we had and got me out of there in my perfect car!!

  Paul Sears
a month ago
Great experience. KiKi went beyond helpful in helping me pick a great vehicle at a great price. Every one I has contact with were very professional.

  Jessica Johnson
5 months ago
Have been using Car-Mart for years now and have had nothing but problems. We can t just give up a car and go about our way because of the credit issue, so we have delt with it. Bought a mom car last August because I had my 3rd child and it s been in the shop 8 TIMES with the issue still not fixed. They ignore us, never call us back, tell us well idk what to tell you , make us pay for everything when they don t fix the beginning issues when it actually does go in the shop. We got a lemon. Simple as that. Do NOT RECOMMEND.

  Jim Finney
4 months ago
Kiki took VERY good care of us! Made it friendly, fast, & efficient! Thank you to the VB team you all rock it was a very pleasant visit and I look forward to doing business with you!

  Colin Looper
a year ago
Absolutely the best Car Dealership around!!! The only place we went to that actually held up on their word. And every bit of what they said they did!! Eli Cruz was the most helpful and understanding sales person we have ever dealt with! Not only did he understand our situation he went above and beyond to get my wife and I the vehicle we wanted! And on top of that he even got us lower payments than what we had originally thought. 1000% would never buy a car anywhere else!! Thank you so much Eli and Car-Mart of Van Buren!!!

  Theresa Aldridge
4 months ago
Keke was Awesome loved our chat. She made me feel welcomed and like family. I highly recommend her if ur looking for a new ride

  Gabrielle A
a month ago
Such an amazing experience best test drive I've ever done and the people were amazing love my new car I would definitely recommend car-mart !!!!

  Alyssa Bonilla
3 months ago
Literally the worst place I think you could buy a car!! They have been taking money for payments when I literally do not have a car to drive, had the car for not even two months and it craps out on me and they ve had it for FOUR months fixing it and I have no way to get to work or any where for that matter this is ridiculous. They haven t offered me a rental or anything and have the nerve to be rude when I call every day but I need my car! This is outrageous, wish I could give no stars!

  Alex Barrios
3 months ago
The folks at the Van Buren car Mart did a wonderful job for me. Katy worked and worked untill she found a deal I could live with.

  Nicholas Schouweiler
5 months ago
Had a vehicle through this lot for 6 months, had nothing but problems. Told them but nothing ever got fixed. Then it started overheating and took it in pissed. They then tell me my service contract is up so I have to fix it even after telling them for 6 months I needed it fixed. Don wouldn't trade me out or work with me at all. Just horrible people. You are not family with them or kept on the road. DONT BUY HERE!!!

  Robert Johnson
5 months ago
Absolutely do not buy a car here they sell lemons there moto is keeping you on the road but it s actually keeping you in the shop!! I ve had a vehicle from them for 1 year and has been in the shop 8 times and still is not fixed so I don t recommend you to buy a car here go somewhere els

  Monty Bryant
3 weeks ago
Bought a car had issues brought it back week later upgraded to a newer model with no questions asked Kiki did a great job getting me in another car thanks

  Sundee Entmeier
9 months ago
Bought nice car, fast, easy options on payments. vehicle is sound, and good on gas will be a great vehicle for trips. my sales lady was great, young and up beat she worked hard with the financial department to get my payments where I need them to be.....my complaint at this time would be the inside really needed to be detailed. I wore a white dress last night, by the end of the evening it was tan....

  Brittany Ludlow
2 weeks ago
First time buying a vehicle at Car-Mart. With the help from KiKi & the Manager Michael they helped me get into the vehicle I wanted.

  Lanie Smith
a week ago
Katy was super nice & helpful. Answered every question I had!

  Rick Ridings
8 months ago
At first I thought this was a good place to deal with. We picked out a car & I like what everyone had to say, the salesperson, the staff, & even the manager. A red flag should of went up when the manager kept using the word communication, he used that word about 5 or 6 times. When we found the car we liked we noticed that the trunk wouldn't open, the manager told me that since it was Saturday he would have someone Monday & have a new key made & if that didn't work he would send it to their shop to have it fixed. Everything sounded good. We bought the car because we thought this would be taken care of. Nobody called Monday, so Tuesday I called the Van Buren office to let the manager know I didn't receive a call. The receptionist told me when I asked for the manager I was told he wasn't there, but he would be there tomorrow, I said okay. The next day I called & the receptionist said the same thing, he wasn't in but he would be there tomorrow, I said that's what you told me yesterday. She told me no he was there yesterday, but he was in & out all day. The next day I called I was told he's busy would I like to leave a message. I left him a message & reminded him of what we had talked about. No communication from him. I'm retired & my wife is disabled. I feel we were taken advantage of because of this. 4 months of this & we still have to have 2 people to open the trunk, a key that may or may not unlock the door, because of this it's always setting of the alarm. We have saved to buy the key & now we should be able to have it made. If this doesn't work we have a car that may or may not open the door. I'm leaving this COMMUNICATION because that Van Buren office will not communicate!

  Teresa Wisneski
8 months ago
Van Buren Car-Mart, is super friendly and super easy to work with. I wanted one car in particular, but found it needed something replaced and they put me in a different car that was cheaper and way better!! They are amazing!!!!! They go above and beyond for their clients!!! I HIGHLY RECOMMEND

  Stephanie Hall
6 months ago
Our sales rep, Kiki, was absolutely amazing helping us through the entire process of purchasing our car yesterday evening. So if anyone is looking to purchase a vehicle from Van Buren Car-Mart, please ask for Kiki.

  Dustin Jones
a month ago
Well I wouldn t recommend car mart in Van Buren to nobody! They couldn t a deal done at all. So if you are looking go to Fort Smith they will hook you up!

  Micah Hanshew
3 months ago
I m liking the truck. The only problem is there s a minute problem with the ignition switch which is no biggy.

  Nikki Taff
8 months ago
Not very happy. Been a customer for a while now but how can you allow your customer to have their vehicle be put into the shop and you don't even have the part ordered yet and I specifically told you it's my only family vehicle I have and now a job thats only supposed to take 1 day is taking 2 day job because my truck is at the shop with no part. Ugh.!!!

  James Buckner
a year ago
Me and my wife were in need of a new car and decided to check out Car-Mart. Upon arrival I instantly realized it wasn't like your average car lot. There wasn't some money hungry car salesman trying to force you into the newest most expensive car. Instead they're very friendly take you inside offer popcorn and beverages and begin to see what fits you and your family best. After that they tell you which cars are in your budget and you go out and test drive whichever you would like with no pressure. They do offer a 7 day period to bring back your car for any reason to get into something of the same or lesser value. We were helped by Branden and Eli and both made buying a car super easy and did everything they could to make it a simple easy process and also the best deal for you so that when you leave there you don't feel like you've been ripped off but happy to tell others that Car-Mart is not there just for your money but for the smile you'll have as you drive off the lot

  Maddux Mcalister
a year ago
Eli Cruz was the best salesman we have ever dealt with he was very compassionate, caring and honest with us. He did everything he could to help us get in a dependable vehicle at a reasonable price. If I ever have to buy another vehicle again, it will be from Car-Mart

  Laney Rogers
a year ago
Jose and Brayden were my reps. They did an awesome job at walking me through everything and helping set up affordable payments and getting me in a car quickly. I appreciate their friendly & timely services, if you are needing to get out of your old vehicle & into a new one quickly, car mart in van Buren is definitely the place to go!