O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandon Smith
7 months ago
New alt that I had to put on in parking lot went bad after less than 20 min. Had to warranty and they argued about giving core charge back and really rude. Save yourself the headache and go a mile down the road to other o Reilly store where they treat you like a customer.

  John Doe
4 months ago
Giving 5 stars for Tony, young dude did an excellent job!

  Tristan Treadwell
a year ago
Extremely disappointed with my experience. I was sold the incorrect part and had to take off work and run to different locations across town to find the correct part. When I asked the manager if they could discount the part to at-least show some courtesy for the inconvenience they caused I was told no and the best they could offer was a sorry . The customer service at this location is abysmal and I won t be back.

  Joseph Henry
2 years ago
The workers were extremely helpful and knowledgeable. We got the items we needed quickly, we got out quickly, and most importantly the price was low! A quick detour just west of I-49. Plenty of parking too.

  Judith Stoll-Stark
2 years ago
Dissapointed ask for assistance and I shouldn't, even as I told the guy what vehicle I got and offered him to look at it he insisted not to do so. He instett just didn't wanted to help or just doesn't know enough about cars! Told him what I needed and he still gave me the wrong seat covers. My backseat are one piece including the headrests and the front headsets are separate. But he insisted they once he gave me will fit! Wrong as I said! Went to Fayetteville store and service way better and more knowledgeable. Returned covers there.

  Nathan Threet
a year ago
Coming from the midwest I grew up around this company. It felt good coming into one 1700 miles away and still have the same feel.

  Amanda Hankins
6 years ago
Great customer service! I woke up this morning to a dead battery, got my car jumped, made it here and was in and out in 10 minutes. They changed the battery for me and we're kind and friendly along the way!

  Steve Place
2 years ago
Top notch customer service with a good continuity of staff. Store is well stocked, arranged and clean. It s my favorite car parts store for most all my automotive needs.Steve

  JesseSarah Simpson
a year ago
It's okay nothing super special, they didn't have what we needed but tried to sell us something more expensive.

  Mark Pavlak
a year ago
I was having a 'duh' moment there one day and the clerk ( wish I could remember his name) was extremely patient, friendly, and professional! Yeah, I'll be back!

  ConcernedCitizensFor Tontitown
6 years ago
Was going a a long trip and the battery died on a car with 4,000 miles. Had to have it jumped. Since I would be in some pretty remote areas, I was very concerned. These guys checked the battery and alternator and gave them a clean bill of health. THANKS, GUYS!!!!

  Tyler Langford
3 years ago
Extremely great customer service. When unsure on how to do a job they give ideas. Gets me the correct parts every time!

  Shawn Owens
6 years ago
Knowledgeable counter help saved me time and money. Their tool loan program is s GODsend for those who find themselves not having the pulley puller or such necessary to get back on the road.

  James Gooch
3 years ago
There's some guys that deserves this 5 stars for the simple fact every time I go in there always take care of me O'Reilly's in Tontitown Arkansas

  Kyle Green
5 days ago
Super helpful!!

  Sharon Dudley
a year ago
We use this O'reilly's because of convenience. They have most of our auto needs.

  Joseph Cullipher
4 years ago
Store looks dingy. Maybe it's the lighting maybe it's the cleaning maybe the store just needs a remodel. Prices seem higher than they are across the highway at Auto Zone. I actually try not to go here. Just don't like the feel of the store.

  Boyd Latham
a year ago
Good products n great service,,,will definitely be back,,,

  Jimmy Steele
4 years ago
Don't go to the one in eureka they will ripe u off but ela and tonitown are GREAT

  Michelle Lee Evans
5 years ago
This is my automotive store. They match anyone that's cheaper. You can also get lifetime warranty on your parts.

  Nathan Battiste
6 years ago
Love the warranties on some parts you get here and super helpful.

  John Barton
2 years ago
Called up looking for a part. They had it there waiting for me when i got there.

  James Mitchell
a year ago
Sold me the wrong part twice on same day

  Steven Short
4 years ago
Not very accurate on parts given me wrong parts a few times and some location aren't the friendliest place to shop.

  Matt Whittmore
7 years ago
Best staff in nwa, polite, and always comprehend what customers are wanting.

  Danny Harmon
9 months ago
Friendly, helpful staff.

  Bob Caudle
6 years ago
Great service and staff. Very knowledgeable.

  Mark Hattenhauer
6 years ago
Have a very large inventory if they don't have it they will find a store that does.

  Becky Johnson
3 years ago
Very helpful and great service.

  Big J
5 years ago
Very Clean and the staff is helpful.