Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julia Semeniuk
8 months ago
Excellent service! Very professional mechanics! Thank you so much for helping today our truck! The reefer stopped working - and these guys did magic. We can do the delivery on time! Very happy!!!! Highly recommended!
carmelo jimenez
9 months ago
Do you love to wait a day or two for a service tech to just look for your load? Or do you love hearing the bad news that you will need to wait to get whatever you need fixed? Or do you love the bad attitude that mechanics give when they see you pull up? Then this isn't the place for you! As soon as i pulled up i was met with positive attitudes and was put in a bay right away for service to my APU! Caleb went to work right away and got my unit working WITHIN AN HOUR! These guys don't mess around, they don't walk around the shop area like they are mad at the world, great work done at an awesome pace! These guys will get you on the road so you can keep making your money ASAP! My fellow drivers with simon transport recommended i go there, and i am so glad i did. You will also! Let these guys get you back on the road. Have a good day!
Rachel Harris-Boyd
a year ago
I needed my alternator and oil sensor replaced so it can stop cutting off and cool properly . Danny that works there is very nice , professional , polite , and he fixed it right up . Very talented . This guy deserves a raise . I was so happy to that it kept my load the right temperature during shipment. Money well spent !
Hairiddin Turdiali
8 months ago
These people are amazing. They don t waste your time. In and out less than in an hour. Never seen a service like this before. Thank you very much! Hopefully I don t need it anymore but if I need something, this place will be the first in mind .
Robin Singh
a year ago
My reefer needed an alternator and battery. Danny was very helpful and showed up quickly at like 2 am, and I was in and out less then an hour probably. Had a load of Ice Cream at -20 . Thank you for your service!
paul dexter
a year ago
Broke down early Sunday morning in East Texas. Only shop that had a tech available was W & B. Danny came out quickly, diagnosed my issue, patched me up so I could follow him to his shop, and got me going from there. He is an asset to his employer, knows his trade, and tops it off with excellent customer skills. Nobody likes to spend time in a shop, but the time was minimal and the shop is well equipped to handle most.breakdowns and get you back rolling. Thanks, guys.Service: Steering & suspension repair
Hook 24
2 years ago
Fixed my broken fuel tank strap in short order on my reefer!Very friendly and professional maintenance and office staff!
Ali Khalif
a year ago
They open this place to rob the people. I had carrier unit with sensor issues come to this place they found sensor issue. he come back and told me he had to change the display screen if not I'm not going to fix the sensor then I gave him ok. He come back again and said I had to change the gear if not I'm going to fix anything for you. They charge me around $3775for something that didn't need to be changed. Horrible place
Ben Hong
a year ago
TRL 838766 PO 2549966Our reefer trl went down and the tech Chris Robinson and the shop manager Caleb were incredibly helpful, professional, friendly and caring. They both showed the highest levels of professionalism. The repairs were done correctly the first time and Chris showed attention to detail. The service manager Caleb really saved the day for us also. 2 other Carrier shops couldn't be bothered to help with this loaded reefer. Caleb didn't have to help but he did. W&B nationwide always finds a way. Your company is lucky to have both Chris and Caleb. Please take good care of them.Services: Electrical, Auto engine diagnostic, Air conditioning
Eduardo Cantu
2 years ago
Great people. Awesome service in and out. Got me back on the road quick
Abdi Adow
2 years ago
Thank you... Thank you... Thank you...I can t say thank you enough Rory B. you re the coolest.My compressor belt, broke and had to drive 35+ miles to get to here. I called W&D service and they were kind enough to send me Rory. Who was more than helpful and experienced explaining what my issue was and fixing it right away. Definitely, I will come back here and get my services done in the future to come.Thank you again Rory B.
solomon Ghebreselassia
2 years ago
I had a fuel problem with my reefer unit today ( Sunday) out of all days. On call technician Caleb arrived on the yard on time and fixed my issues. Then two hours later the unit broke down with the same issue and I called back Caleb and he offer to meet me half way and cleared the problem for good!!! Thank you Caleb for you professionalism and eagerness to help fellow truckers!!! Good Guys like you makes this job much easier!!!!Service: Air conditioning
Chip Shelly
a year ago
All I can say is wow! What an awesome group of people to work with. I came in with a short in my wiring that I worked on for hours. Cody crawls under my trailer and says oh here it is! Thank you to Cody, Claude and Chad! Once again W&B outshines the competition!!!!
Michael Pena
a year ago
Great people , great work place . Very polite and professional. Rory a sigue and Caleb took great care of me . I mean they went above and beyond . Always looking out for the customer . I will be back . Thank you !Services: Auto engine diagnostic, Air conditioningServices: Auto engine diagnostic, Air conditioning
Victor martinez
2 years ago
I have never given 5 stars to anybody, but this place really has all the points to excel, I would love to comeback again, thanks guys excellent job and also got a free ofcharge download an my reefer. Thank you againService: Air conditioning
Katie Clark
3 years ago
The service at W & B was exceptional. Big shoutout to Carolyn Gauldin for all her help. We really appreciate the communication and professionalism shown by her and all of the staff. Highly recommend them for all your service needs.Service: BrakesService: Brakes
John Foster
2 years ago
Fast service on my reefer unit. Anytime I come here the service department is professional. The technician do a great job, never had to bring my unit back for the same repair.
Barbie1966 Johnson
a year ago
Very Professional from the initial call all the way to diagnostic tech (Caleb) who took the time to break down things for me to ( on a carrier refer trailer)understand. Lots of room to maneuver plenty of parking Again Thank you
elizabeth couch
2 years ago
Was having air conditioning problems and Eric Bolin did an excellent job at fixing it. I highly recommend this place if your having air conditioning problems. Great service in a timely manner. Thank you Eric for your hard work!Service: Air conditioningService: Air conditioning
Donald Mann
a year ago
This past Tuesday, I had W&B install a tracking device on my flatbed trailer. Mr. Coates did a great job!
Justin Walls
2 years ago
Excellent service! Repaired my unit fast and got me back on the road. Everyone was super friendly, couldn't ask for better service!
Abraham Muhammad
a year ago
They had me and out. Danny, oh man I think that was his name, he was very helpful and for me squared away.
Toni Conaway
a year ago
Very professional shop. Quick and friendly service. Danny helped me extremely early on a Sunday. Thank you
Zaya Benyamin
2 years ago
My first time here but the workers are very friendly and help for my unit I had problem very fast im very happy the best shop in Texarkana AR if they have 10 star I will give to this shop.
April
a year ago
Good guys. Fast, efficient. Carrier dealer. Prefer not to work on tripak apu, but they helped us any way.
Bill Strait jr
2 years ago
Great people to work with, always get you in on short notice and Caleb is by far one of the best technicians around.Service: Oil changeService: Oil change
Derek Hagedorn
a year ago
APU problem got it fixed in and out Great people friendly. Thank you...and keep up the great job...
Robert Weekley
10 months ago
Danny worked all night getting the job done on the ref unit, greTjobService: Air conditioningService: Air conditioning
Michael Evans
7 months ago
Good people. Knowledgeable employees dependable work.
Jerry Denson
3 years ago
I highley recommended this location for any service needs. Carolyn is always very professional and sends invoices immediately!!Service: BrakesService: Brakes