Ozark Import Specialists, Inc. - European Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J Johnson
a month ago
I recently took my car to Ozark Import Specialists for repairs. The staff was incredibly friendly and professional, taking the time to explain the issue with my car and answer all my questions in a way I could understand. They completed the repairs quickly and efficiently, and I was happy with the final price. My car is running smoothly again, and I wouldn't hesitate to recommend Ozark Import Specialists to anyone looking for a reliable and trustworthy auto repair shop. J Johnson

  Hulu Langat
a month ago
I am very happy with the excellent repair job did on my Porsche. Nick was incredibly helpful and excellent throughout the entire process. They took the time to understand my concerns and were very clear in pricing. I won't hesitate to recommend this place to everyone.

  Junwoo Chang
a month ago
First visit for an oil change & tire inflating. After the first service, the car had an engine problem and became non-drivable. Second visit to fix the engine problem. Another $1,000+ and it still has the same problem.This is why people do not believe private repair shop. Mechanics like you guys are just scammers who make the reputation of car mechanics become worse.If there is anyone reading this review, please do not visit this guys. They won't repair yours. They will destroy yours and make you keep spending money.+ I knew my car had some problems, but I had it fixed before at another repair shop. It has had no problem at all since then. BUT on the day I visited you guys for "oil change", the engine did not start 30 min after your service. It never had a problem, but it started to have a problem after you. Then, who should I blame? And also, you changed the starter? I cannot even believe that too because IT IS NOT STARTING AT ALL.When did you change your reply? haha As a previous customer, I just recommend people not to visit you. And you don't get my point. "After your service, my car started to have an engine problem which never happened before." Then, who should I blame? You keep mentioning that I decline the repair, but why would I want to repair if I have had no issue? Anyway, Thank you for the reply. I wish a good luck on your business :)

  John Lin
2 weeks ago
Fantastic service. We have been using Ozark Import Specialists over 5 years and everytime they provided a great service. Very reasonable and responsive. I would definitely use them again.

  Blessing Akoje
a month ago
Great service. Quick response and reasonable prices. Cooperative ,and took care of the problem. If you must have a foreign car, this is the best place. I wouldn't hesitate to recommend there service.

  Nurhuda B
a month ago
Excellent service as always. We have used them many times and they never disappoint us. Eric and his team listen well and answer all questions and concerns. Thank you very much guys. We will definitely use them again.

  Charlotte Colman
2 weeks ago
As a proud owner of a European car, I trust no one else but Ozark Import Specialists with its maintenance and repairs. They are best in all aspects. Highly recommended !

  Lisa Graham
a month ago
These guys are amazing. Very professional and trustworthy. Nick was so kind and helpful. No surprise charges, and even helped with some discounts. I ve found the mechanic I will be going back to.

  Maria F get
a month ago
Excellent service! Nick was really amazing and so kind was able to get my car back on the road in a very short time! Highly recommend to my friends and family.

  Dina Frank
2 weeks ago
From Mercedes to BMW, Ozark Import Specialists is my go-to for all European auto repairs. They are so quick and easy to deal. Recommended 5STARS !

  Evelyn Hunter
2 weeks ago
Ozark Import Specialists is hands down the best European auto repair shop in town. They are very professional and reasonable. Highly recommended !

  Michael Henderson
9 months ago
I am extremely pleased with the exceptional repair job Ozark Imports did on my Porsche. Nick was incredibly helpful throughout the entire process. Their expertise and attention to detail was evident in the repair work and explanations they gave to me. They took the time to understand my concerns and were very transparent in pricing. If you're a Porsche owner, I highly recommend Ozark Imports for their almost 50 year experience working on Porsche Trustworthy, knowledgeable, and friendly, they exceeded my expectations. They know Porsche. I won't hesitate to bring my Porsche back to them in the future.Services: Auto engine diagnostic, Brakes

  Brittany Przybysz
4 months ago
I brought my Land Rover in after warranty expired on several occasions. They are fair priced, friendly, and took care of the problem. If you must have a foreign car, this is the place to go!

  Suzanne Woolsey
3 weeks ago
I d like this mechanic a lot because when I need something done to get right to it they do it correctly never had a problem now they re not super cheap and they re not super expensive like I said they just get to it really quick and when they say they re going to get it done it s done I don t have to worry about saying oh we re gonna get it done tomorrow but then it takes two more days so I do like that a lot

  Monika Keller
a month ago
Great Company!They are very professional and did an amazing job on by BMW.I super Recomend

  Lou Spagna
7 months ago
Ozark Imports has serviced several of our imported autos for a variety of repairs & maintenance. The work is always done promptly, completely & professionally. They do not try to upsell you on unnecessary work. The front desk personnel are also very good. They are honest about what needs to be done as well as what does not require service . I recommend Ozark for any repair & maintenance needs on the imported auto brands they service.Lou Spagna

  Calvin Neff
9 months ago
Great work as always. We have been using Ozark Import Specialists over 10 years and have been treated like family since our first visit. Eric and his team listen well and never fail to answer all questions and concerns. Thank you guys for taking care of us.

  Matthew Brown
9 months ago
We don t work on old Land Rovers they told me when I asked if they could do a bushing replacement on a 2004 Discovery 2. So I guess they re no longer a European car specialist shop I was already hesitant to call them after they misdiagnosed my Land Rover four years ago and charged me $900 for a new fuel pump that wasn t needed, without doing any diagnostics. I then plugged my own diagnostic tool in, found misfiring on several cylinders and lo and behold, my indie mechanic in Farmington who isn t a European car specialist figured out the problem right away as a failed coil pack. My indie mechanic has done tons of work and had no issues. Faithfull Auto, check them out, they did a full engine replacement without breaking a sweat. Why is the import specialist so scared?

  terry davison
11 months ago
I have been taking my Porsche there for 3 years. Good service & usually very timely. Fair pricing! Chris is my advisor & I really like him!

  Brandon Scheckel
2 years ago
I have had my Land Rover LR3 in for service twice at Ozark Import Specialists. They have always been very easy to work with, and I feel like their prices are 100% fair and reasonable. I found that the parts charges do not have high markups. For anyone used to dealing with import shops, you know most shops will put ridiculous markups on parts. I also have a good idea on the amount of labor it takes to perform the work they did, and their rates were great. It's nice to have an import shop in the area that can work on so many different makes and not take advantage of their customers.

  Winona Loyd REALTOR
8 months ago
We had our jag towed to Ozark Imports and they did a fantastic job ! We are so happy with their customer service and repairs .

  Kamakauke Two
a year ago
We were vacationing in northwest Arkansas when our Porsche Boxster S lost most of its power steering fluid. Another shop suggested we take the car to Ozark Imports. They expedited repair and got us back on the road. Chris was great.Service: Steering & suspension replacementService: Steering & suspension replacement

  Morgeazy
3 years ago
Those folks at Ozark import know what they re doing! Had them install my aftermarket performance suspension system on my 2019 Tacoma. They did a great job! Quality work! The service manager was very helpful and professional as well!Service: Steering & suspension repairService: Steering & suspension repair

  Eric Sale
5 years ago
I brought my Range Rover Sport in for replacement of the air intake manifold gaskets. Quality work and saved me from having to drive to the Land Rover dealership in Tulsa. I don't usually post reviews but thought I should since I had second thoughts about bringing my car here after reading some of the bad reviews. I will definitely use them again for future repairs.

  Grayson Johnson
9 months ago
I highly recommend taking your vehicle to Ozark Import! They fixed my car in a timely manner and the customer service was excellent!

  David Pierson
a year ago
Owning a European vehicle is a mixed bag. Unusual problems are the norm. These guys certainly help take some of the frustration out of the driving experience. They will treat you fair and stand behind their work.Services: General repairs & maintenance, Auto exhaust system replacement, Brake service & repair, Oil changeServices: General repairs & maintenance, Auto exhaust system replacement, Brake service & repair, Oil change

  Mark Spencer
6 months ago
These guys are great. Really know what they are doing. I wouldn't take my cars anywhere else.

  Elizabeth McCrary
9 months ago
Great service! Nick was really helpful and was able to get my car back on the road in no time! Highly recommend this place!Services: General repairs & maintenance, Tire rotationsServices: General repairs & maintenance, Tire rotations

  Shawn Gonsalves
3 years ago
This place is the reason why folks don t trust mechanics anymore. I had my Jag S-Type break down on me on the highway and took it here based on a recommendation from Meineke Car Center since they don t work on Jags. Well it turned out to be a mistake. They called me back and quoted over $1,400 to fix my radiator. I then discussed it with fianc� and she said no way. Googled the cost to fix a radiator and it s only ~$800 tops.Then when I went to pick up the vehicle they charged me $61.71 to diagnose the problem without ever stating that before. Crooked mechanics. Avoid over paying. Take your imports elsewhere.

  Lizet Tinajero
3 years ago
Great customer service. Surprised with how efficient they are, they fixed our problem with our BMW at the first visit. They explain well the problems found. We had a super trustworthy and family like experience. Would highly recommend these guys better than the BMW dealership and other BMW shops around town! (We went there and they where no good to us)