Ivan's Services, Inc. General Mechanic
3.7 (13)
5784 W Sunset Ave, Springdale, AR 72762
(479) 295-8159
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
samantha moreno
4 months ago
Part of being a good business owner is to be respectful and professional. These two traits were not at all shown while my family car was in this shop for an air-conditioning repair.When we received our car after having it serviced, not only did we notice that the engine now struggles to turn on, there is also a dent and big scuff marks along the side of our vehicle, indicating that it had been hit during its time in the shop. Our driver s side door also makes a very loud popping sound when opening. Both the engine failure and the exterior damages on the vehicle were not in this condition when the vehicle was first brought into the shop. As a regular person would do after seeing the condition of their damaged vehicle, my mother immediately brought it to the attention of the owner, Ivan. Instead of showing respect and taking some sort of control or accountability for what had happened, he showed a very unprofessional side of him. He said the vehicle was already in this condition before coming into the shop, called my mother problematic, laughed in her face, and told her that she didn t know what she was talking about, since she is not a mechanic. Although she is not a mechanic, it does not take a mechanic to recognize the damage that was made on the vehicle. Ivan did not take ANY sort of responsibility for what happened nor did he make any effort to show compassion to a concerned client. As a business owner, this is not the way you ever treat a client, no matter how wrong you may think they are.
Emme Dailey
7 months ago
It s been a couple months since I had used Ivan s services to replace an engine in my Hybrid car. I feel like I called every shop in the area just to be told no, they don t work on Hybrids, or that they would charge me upwards of $5k to do the work. I tried Ivan s out because he had good reviews. When I called, not only did he say he could do the work without hesitation but he gave me a quote which was lower than I was expecting. Honestly, it seemed a bit too good to be true, but I took the chance, had the engine delivered there and scheduled the repair. He said it would take 5 days for the repair (which seemed very reasonable) and called 2 days later saying it was ready. I was kindof nervous because I wasn t sure what I would find. I went to pick up my car and found out that Ivan not only delivered on his promise, he also charged the price he quoted! Drove away with a working car that is going strong. So thankful for Ivan! He seemed very trustworthy and honest. I ll definitely be using him for any other repairs.
Suzanne Wilmoth
a year ago
Great diagnosticians who figured out exactly what was wrong with our truck, repaired it, and got us back on the road. It was not a cheap repair, but it was much better than a new engine--which is what another place recommended after we sank a lot of money into a repair that, as it turns out, wasn't the problem. This was over a year ago, and our truck is still running great. We had a very positive experience at Ivan's and appreciate their expertise and integrity.Service: Engine repair
Findley Johnson
11 months ago
Ivan is the best shop in town. Always available, great prices, nice staff. He has worked on my Camry and my Avalon. I will follow Ivan!!Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Brakes, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Brakes, Oil change
amy Unruh
2 years ago
Ivan is honest. Is there any better quality to find in a skilled mechanic? He really goes out of his way for his customers. He knows cars, and works quickly to resolve problems. We've taken our family vehicles to him for years, and highly recommend his shop.Services: General repairs & maintenance, Wheel alignmentServices: General repairs & maintenance, Wheel alignment
Austin Hughes
2 years ago
I showed up unannounced Tuesday just 2 hours before this shop closed and Ivan immediately made time to take a look at my issue.They had to get a part, and still had a complete Rack and pinion replacement done by Noon on Wednesday.Great service, Great Price, I would highly recommend coming here for your repairs!
Silver Surfer
a year ago
Ivan's the Man!Shop here if you canKia is fine, but Ivan knows better.Toyota is best (send him a letter)
William Swick
2 years ago
Very honest and the best service and prices in NWAServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, BrakesServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes
Fabi Moreno
4 months ago
Very bad and dishonest service and the rude owner likes to fight with women, he is not responsible for the work.Muy mal y deshonesto servicio y el due�o un grosero le gusta ponerse a pelear con las mujeres , no t responde por el trabajo .
Carlos Martinez
a year ago
Terrible serviceP�simo servicio