Glass Doctor of Northwest Arkansas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anna Stilinovic
a week ago
Replaced my windshield for much less than what my deductible would ve been and less than half the price of what the collision center quoted me. Very nice people and the cutest zombie dog in the waiting room!

  Dan Jewman (Scissorme Timbers)
4 days ago
Don't offer window repair as advertised. Very nice lady explained they just replace them with the new windows that they sell.. Makes you wonder what else they're misrepresenting..

  Caroline Hunt
a month ago
Solid customer service and they are the nicest people. They replaced my windshield in record time and sent me on my way. Thank you so much!

  Amanda Cunningham
4 months ago
Wow! I loved our experience with Glass Doctor. We had a broken window at our house due to a rock that had been slung up from the weed eater. We drug our feet on getting it replaced...so many companies will replace auto glass but few replace glass in home windows. Every step of the way with Glass Doctor was smooth and seamless. They answer the phone, tell you the estimate, show up on time...and the replacement window is perfect. One hundred percent will use them again.

  Jim Wilson
11 months ago
We recently used Glass Doctor of NWA for our bathroom remodel. We worked with the team to design a shower door that was both effective but elegant for a zero transition shower space. The results was absolutely amazing and exactly what we wanted. We did have to wait on some hardware that was on back order but the Glass Doctor team was great at communicating and letting us know the status during this period. The final product - shear perfection. Easy to work with and great installation. The door was expensive but worth every dollar as the result shows off the beauty of the tile and makes the room feel bigger and exceptionally clean. They are going to be a part of our next bathroom remodel.

  Roxane G
5 years ago
Do NOT use them for your window needs. We had them replace a window at our house and they did a horrible job. They were only there for a few minutes and you can tell they did not care. The whole frame was left absolutely disgusting, and the caulk is all over the place (including where it shouldn't be). We paid nearly $600 for them to do this. Absolutely terrible!

  Gwen Mefford
2 weeks ago
The glass shop is helpful, fast and enjoyable to do business with. They do great work!!!

  Enoch Moeller
3 months ago
Service tech arrived at the anticipated time. Repair was completed quickly, but results were not great (repair is very visible). In their defense, they gave a disclaimer before starting that because of the size of the chip, this was likely.

  Virgil Guerra
4 months ago
The GlassDoctor is a great company. I have used them every time I need to fix or replace glass- home and vehicle. I will recommend them always.

  Keith Sexton
2 months ago
Good price, good service, great price and excellent results fixing my wife's cracked windshield. Highly recommend this place!

  John Plummer
3 months ago
In and out in an hour with a appt of course.50 dollars for what Safelite wanted 180 to do.i will continue to use small local businesses.

  Robert Mosesso
4 months ago
Glass Doctor has alway done a excellent job on all of my windshield needs.Excellent customer service & excellent work

  Gilbert Orozco Jr
4 months ago
I just took my truck into replace the front windshield. They were very professional and nice.

  Nick Vining
4 months ago
Great service and very friendly. I highly recommend them for anything you need.

  Courtney Baxter
a year ago
I have already recommended Glass Doctor to friends and family! Chris was so responsive after the convenience of requesting a quote online. The final amount was exactly the quote from a couple months before. They were easy to get into and made it easy on me to drop off and finished within a couple hours.They truly lived out their Code of Values by the way we were treated and look forward to continuing business with them. I was blown away by their warranty to take care of any future nicks and dings within 12 mos and then cover the cost for a new windshield glass if it needs a full replacement. This was my business van, and can't wait to also use them for our personal vehicles as well. Icing on the cake they were not the most expensive and not the least expensive. Which tells me they are a good value buy for quality! Thank you Glass Doctor!

  Kristen Benavides
7 months ago
Very helpful and kind person who answered the phone and got us set up. I'm in another state and was coordinating for my daughter who goes to school in Arkansas. Fast service and reasonably priced. Thank you!

  Steven Adams
a year ago
Great customer service and fast work. They got started on my car a little before the appointment time and helped me with filing the insurance claim to pay for windshield damage. The job was completed in 15 minutes, if not a little less. Got a free can of glass cleaner as well.

  Summer Bostwick
a year ago
I called Glass Doctor at 4:56pm after my vehicle was broken into, and Chris at Glass Doctor was so empathetic and placed an order for a new passenger side window immediately, followed by getting me on the schedule first thing the next morning. I was blown away. And it was much more affordable than I would have ever guessed! Affordable, quick, kind, and efficient. Highly recommend them!

  Scott Green
8 months ago
In and out in no time at all. My sliding glass window came off and it was all due to glue that failed. The cost was cheaper than all others and was given confidence it ll be a long time if ever it ll happen again. Felt great dealing with a family owned business

  Neva Biamont
11 months ago
I was able to get an appt for a chip repair quickly. They did a great job fixing the chip and it almost disappeared, and for a very reasonable price! I will definitely return to and recommend this business!

  Heather Brownstone
a year ago
Absolutely phenomenal team. They were able to get my piece of curved glass matched within a centimeter and a day's turnaround time for an extremely affordable rate. They were lower than what it cost for me to do everything myself (and saved me the headache). I could not be happier with them. Definitely will use them for all future glass needs.

  Rob Grabowski
a year ago
The folks at Glass Doctor are the best. They re always very friendly and welcoming with years of knowledge about the industry, pricing, techniques, etc. I would highly recommend using them any time you have windshield/glass troubles. I originally had a windshield replaced, my rear view mirror didn t quite adapt to the new glass and they replaced it. Then, I got another crack on that glass and they owned up to their guarantee of replacement. Great business, great people, and great service. 10/10 would recommend.

  Craig Clark
2 months ago
Professional, reliable, reasonable price and no sales job.

  Marc T
a year ago
Great prices, great customer service, and a great business. I couldn t be happier with my experience at Glass Doctor. I would highly recommend this place to anyone looking for glass repair.

  Deanna Demars
2 years ago
I have a broken second story window that I needed replaced. I contacted them, they were able to come out to measure and repair the window within about a month - great time considering the time it takes to get the glass ordered.Very efficient, pleasant and professional. I highly recommend them!

  Will Helton
a year ago
Glass Doctor does a great job when we need them! Family owned and operated, they deliver outstanding customer service! I highly recommend Glass Doctor for your glass needs!

  Mike Sevoian
a year ago
Great company! From first contact to installation I always was kept in the loop and had all my questions answered. Definitely will do business with them again!

  John Morrison
a year ago
To be fully transparent, I cannot rate their service itself, because I never received any. First of all, after my girlfriend called their emergency line we were told it would be 2 weeks until someone could come out. On the day in question I remained home all afternoon. After a no show I called and was told they stopped by and called and no one was home. If that is the case then employee talent is being seriously wasted because they should be training people in the ways of the ninja. They followed up with me a few weeks later after I'd already had the work done. They may be the best in the business but I never got to find out and certsinly won't be doing so in the future.

  Tom Brannam
a year ago
I had a very pleasant experience getting my car windshield repaired. An actual person answered the phone, they scheduled my service within 48 hours and did a good job on the repairs

  Aaron Edwards
2 years ago
Great experience, easy to schedule. I was actually able to call and talk to a real person in the local office to schedule. This was not the case with another provider that we had tried to use. Will use again and recommend to anyone that needs glass service. Thank You!