Benton County Tire Pros

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barb Stockton
2 months ago
Came in with a nail in my tire during lunch hour and the manger/boss possible/likely owner started to actually change it rather than having me wait until a mechanic came back from lunch. One worker came back early from lunch as the boss started to work on it and he had the mechanic punch back in early on the clock so he could get out to the office showroom floor; instead of being out under a canopy on the far end of the building. Reasonably priced.

  Ashley Lee
2 months ago
Came in twice and they have gotten me fixed right up, even worked with me when I didn t have everything up front! Perfect people definitely my go to guys when needing something with the car done

  Cindy Ruffing
4 months ago
Benton County takes care of all our family's cars. They always ensure everything is working properly and give me great peace of mind - along with their excellent service!

  Ashleigh Rosson
11 months ago
I hate doing this to a local business, but it was so surprising. My husband pulled in asked on older man if he could look at his tire. The man seemed very very bothered to be asked. He said when I finish this truck ahead of you, I ll take a look. My husband said how long? The old man said 15 min. 15 min later he had not even started the other truck. He sat in his chair talking to a friend. If you can t get to us, just say so. Please don t waste our time waiting on something that was never going to happen. We tipped the guys at the other tire store. I would have loved to leave you a nice review. Sir please just be kind and honest.

  Thomas
6 months ago
Front desk guys are always friendly and helpful. Appreciate all the work everyone there has done for me over the years.

  James Denning
3 months ago
Great place! Always excellent customer service.

  Sherry Harrington
9 months ago
Wow. Took my Jeep in for an alignment and to see what was going on with the front end. Dude called 4 hours later saying the work was complete. Didn t do a thing. They did nothing. Told me the vibration was probably off balance wheels. Wouldn t even check that. Won t be back.

  Josh Curry
a year ago
I had a question about the front brakes on my van and asked them to go ahead and replace the parts. Upon their inspection, they found the brakes were in good shape and met the requirements for depth. After they found this, they opted to NOT replace the brakes as I had requested. I appreciated this as it did not result in unnecessary expenditures.I also appreciated the professionalism combined with a personal touch in our interactions and discussion.

  Salinas Carlos
2 months ago
Greatest service ever loyal and trust worthy...

  Josiah Krispense
a year ago
I came in to get my wife's car 4 new tires. The front desk employees were super kind and knew what they were talking about. The tires were ordered Monday afternoon and by Tuesday afternoon they were installed successfully. The pricing was very competitive and I have no complaints about anything I experienced. I would highly recommend Benton County Tire Pros!

  Bob Whitaker
6 months ago
Very quick but all work was done with exceptional professionalism

  Wanzer Home
4 months ago
Very friendly and would recommend to anyone!

  Hesten
2 months ago
Best place to get tires in Siloam and all of NWA

  Wesley Marshall
10 months ago
Worked me in. They were friendly and got me out quickly. No problems and will use again

  Dee D
a year ago
I blew a tire headed to work and had to use a donut to get to this shop. They replaced my tire with a great quality used tire for a great price. They were friendly and professional and had me in and out in less than 20mins. Can't beat that!

  Lisa Tresp Chavez
a year ago
Good friendly service at a reasonable price. I've been taking my vehicles to these guys for years and always have been satisfied with their work

  Aric Berg
5 months ago
Always great service from these folks.

  Juan Mercado
a year ago
The friendly crew at this shop, insured they looked for a solution to my problem until they found it. Thank you for your professionalism and desire to help! We will be seeing you again!

  Dustin Kellison
10 months ago
My apt was at 3 and they got me right in and completed the work quickly got my van driving straight again

  J Daugherty
2 years ago
I bought a part for half the price this place would charge me for it.They said that they wouldn't put it on unless it was their part.This is a scam, all they have to do is say "part not guaranteed" on the contract.Stay away from here. I imagine that they would also charge premium hourly rate.

  Reggie Keehn
a year ago
I just went in for an oil change. They are very efficient and excellent prices. I have been going there for many years and am always pleased

  eqchris livesay
2 years ago
These guys are excellent, always take good care of me and my vehicles, and while I have never had a problem here, I am sure if I did they would handle it.

  Madison Blake
2 years ago
Would not go here !!!! We went to get a four wheel alignment bc we bought new tires well after we paid and drove off i could tell there was something wrong I called them they said bring it back they drove it and everything . The boss man comes back in and says oh btw those cars don t need rear end alignment so I asked then why did your guys charge me for four wheel alignment he goes idk so I ask for my money back I got it back and he also said we checked it on our Machines and it says it s aligned but u can tell it s not !!! Then maybe 2 weeks after we got this alignment we realized are brand new tire in the front was bald !!! They wouldn t of went bald if the car was aligned so we went back up there and told them to come out and look at our tires and see if they would pay for new tires since it was there fault !!! Well the boss man goes we gave u money back bc we didn t even aligned it !!! So they lied and on top of that I have to buy two new tires !!! Bc they won t fix it

  samuel salmonsen
3 years ago
Great place to get a flat fixed. Got two fixed for 32$ which is very fair IMO. The work place is a little unprofessional and not well maintained but you get what you pay for. Would definitely come again.

  Tommy Falkner
2 years ago
I needed to get my customers Wrangler worked on ASAP. They got him in the very next morning and performed the work very quickly. Thank you for the great work!

  Pat Buhr
10 months ago
I can always count on Benton county tire pros to fix any tire - tractor, tire, riding mower. Efficiently and budget friendly.

  Puffin Cre8or
2 years ago
They only get one star because I can t give zero stars I bought tires for my hubbies car a couple years ago bought the warranty to cover the rotations and things like that.. shortly after getting the tires one of the started losing air all the time the kept telling us nothings wrong everything s fine sometimes that happens then we could never get in when we needed to now I m here at Plaza tire and guess what??? Tires have a defect and they have to be replaced not only that they have my hubs out in the shop showing him what s wrong with his car Benton county hasn t been replacing the gasket on the oil pan and they never replaced the air or cabin filters and they have been putting the wrong oil weight in the car

  Heather G
4 years ago
At the beginning of summer, I brought my vehicle in because it was slipping a little on bumps or uneven road. I asked them to look at my shocks when I got there. I also asked them again when they came out and told me I needed new tires and an alignment. When I asked the second time, they told me that they would have to take everything off to look at them and basically that they weren't going to do that. They had an advertisement or information board that talked about when you might need new shocks. When I brought up that information to the man at the desk, he said no it didn't sound like I needed shocks. As I paid for the tires, alignment and oil change, it felt like a pat on my back like "it's okay, we know what we are talking about." It seemed to be a little better after the new tires. A few weeks later we went on a cross country drive. Every time the van hit a bump, the car seemed to skid or catch air for a minute. Once we got to our destination we took it to a tire center. They told us that one of our back shocks was totally shot and we had to replace it. We will be going somewhere else in the future.

  Garrett Goolsby
3 years ago
First off, I know that this is not a typical "oil change" shop (since you have to have an appointment to do so). There seems to be a reason for that. There were quite a few things that happened during my experaince on May. 14. 2020. (1.) First,while changing my oil they put the vehicle on a lift and lifted it so that the oil would drain. However, they did so without shutting the hood before doing so. This resulted in the tip of my hood scraping on the ceiling (SEE PICTURES). (2.) Secondly, before I came in and while I was making the appointment online there was a "special" coupon on thier site that stated there was "$5 off" an oil change. All it said was to print off the coupon and that it was valid throught the 1st and 30th of May 2020. I handed it to the cashier when checking out and was told that I was not allowed to use it. I asked why and was replied by "I don't make the coupons. It only work when we provide the oil. Not when you bring in your own." (I brought my own oil that I wanted to them to use.). I stated it said nothing about that on the website and it only said to print it off and get $5 off. I recieved the same reply a second time. I said, "Um. Okay. That's fine, I guess." (3.) Third, when getting back to my vehicle once the transaction was over, I found not only paint marks from the ceiling where it hit, but the interior was coated in engine oil. The gear shift, door knob, and steering wheel was covered in oil. Seems like "techs" didnt bother to wipe off their hands when getting back into the vehicle. (4.) Lastly, my engine uses 4.6L and I gave the techs a 5 liter bottle to use oil from. Which means there should be 0.4 liters left. About half a liter. I watched the techs do the job through the window and saw them pour the remaining oil from the canister into some kind of drum and crush the canister and throw it away. I inquired about the remaining oil once I knew it was not back in my car and the cashier guy went back in the garage to talk to the tech. They removed the bottle from the trash and filled it to roughly 0.4 liters (as indicated on the side of the bottle), with for all I know this is a mixture of left over oil that is combined with other leftover oil. The cashier laughed it and stated there wasn't much left. I received the bottle and just walked out.Now, I will state that once getting home inspecting the car (epecially the hood) and washing it off there were no deep scrapes in the paint on the hood. The car was a little dirty so I could not tell before.I would not recommend anyone going here to get their oil changed due to this experiance.

  Kaycee Mason
5 years ago
Excellent service and good prices. If you live or work in town they will come and pick up your vehicle at no extra cost.