Russellville Auto Repair and Wrecker

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  daniel bandimere
2 months ago
Fantastic act of kindness provided by the owner.My wife had a wreck in Russellville and I came from Fort Smith with a car trailer to pick up the car.In process of loading I severely twisted my knee and could NOT walk or tie down the car.Called this place and Kevin (think that s right) came over, secured the vehicle made sure I was able to hobble to truck at no cost!!!! A generous act of kindness that will always be remembered!!!

  Ethan Taylor
a week ago
I was taught to always keep three contacts on-hand: A trustworthy lawyer, a respectable doctor, and a knowledgeable mechanic. Kevin is that knowledgable mechanic. He s also highly trustworthy and respectable.

  Jaina B
a year ago
If I could give more than 5 stars I would. He was so so nice and helpful. He got me in super fast and was not condescending like other places can be. He couldn t fix what was going on because I needed a part from my dealership, but gave me advice and was honest about prices and what to expect at my dealership and other places. He did a lot to try and figure out what was going on, but when I asked what I owed him he said Oh nothing, I won t charge if I couldn t fix it. Seriously 20/10, actually 30/10. Towdog gets his own 10 points, he s super cute and stood by me the whole time!

  Kay A
8 months ago
They did a great job repairing what was broken, however, when it came down to paying, the price was not what was quoted to me. They changed other parts (without consulting me) and that put me in a bind since I was on a budget. It felt inconsiderate to me to tell me a price then turn around when it's time to pay and add another $100 to the total without talking to me about it. I even called the shop to ask how it was going and they never said anything about extra parts until I was paying for it. They ended up taking the labor off for the extra parts but I still had to pay for the parts I never asked for to begin with.

  David Kemp
a year ago
I took my Hummer to Kevin because his shop came highly recommended by a friend of mine and because Kevin is a veteran. I always try and give my money to a veteran owned business when I can.I needed a new radiator on the Hummer and told Kevin, if I need a new hoses, replace them and if I need a new belt, he could replace it too. It was his call.Well I did not need anything more replaced other then the radiator but he just as easily could have changed. he other parts that were not needed, and charged me more labor...and I would have never known the difference.The work was quick and the Hummer is running fine. We will use Kevin's shop again if we need to in the future!

  Mia Shirey
2 years ago
Kevin was willing to help with my hybrid vehicle when no one else in town would. He patiently explained all the concerns and error codes to me throughout the process and was able to get my vehicle fixed at a dealership for free (due to a recall that someone less honest might have not told me about)! I strongly believe in supporting small business, and if I were ever to need these services again, I would call Kevin! Thank you again!!!

  Felicia Hardy (ABSFS)
3 years ago
Kevin is a Great Auto Repair man and Tow Guy.Russellville Auto has always treated me with respect. They are also Reasonable priced and get the work done quick. I highly Recommend them for all your towing and auto repair needs.

  Bruce Hampton
2 years ago
The folks at Russellville Auto are honest and dependable. They will only repair what you came in for and agreed to. Kevin, Tracy and "TowDog" will make your visit as hassle free as possible. I wouldn't take my vehicle anywhere else.Services: Steering & suspension repair, General repairs & maintenance, Car towing, Brakes, A/C installation & repair, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Car towing, Brakes, A/C installation & repair, Oil change

  Faith Nichols
a month ago
Great prices.Great fast service.

  Chris Fairfield
3 years ago
We use Kevin and Tow Dog for our company fleet. Provides awesome, personalized service. The best in town hands down. He is fair and honest on affordability.Services: General repairs & maintenance, Car towing, Brakes, Oil changeServices: General repairs & maintenance, Car towing, Brakes, Oil change

  C K
2 years ago
I can t thank Kevin and his crew enough. I was stranded, They picked me up, repaired my car and even discovered something that could ve caused catastrophic damage. They were super friendly and helpful. I will be taking all my vehicles here from now on.

  Mona Amsden
4 months ago
The level of professionalism and service exceeded expectations.

  c
2 years ago
If I could give zero stars I would, I brought my Suv in for couple parts, it Ran fine,started fine, had a cool running air unit when it entered, less than 12 hours later after pickup I was stranded with NO air, wouldn't start, never had those issues since owning it, called kevin & he was rude & even went as far to complain bout how customer's has the nerve to blame him for messing up there rides on social media..do NOT recommend!!!!

  Kim MC
9 months ago
Amazing service and employee are helpful and the best work! Very trustworthy

  Tamika Robinson
6 months ago
There very respectful and professional and very reasonable

  Christina Roulston
9 months ago
Excellent care and service. My one go to for everything.

  David Page
2 years ago
He went out of the way to help me and went 27 miles to the shop that I wanted to fix the car.

  Michael Benefield
4 years ago
Quick. Courteous. Fair prices. A pleasure to do business with them!

  Joseph Clay
a year ago
Towman is a great guy. Best in town

  Vivian Gallaher
3 years ago
Excellent job highly recommended

  Wayne Miller
6 years ago
Very good service

  Car Medic LLC
3 years ago
Honest and dependable

  O S (Wc)
2 years ago
The only one I can trust with my carEl �nico que puedo confiar con mi carro