Orr Hyundai of Russellville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  todd parker
3 days ago
Went in to see if I would be able to get a newer vehicle and the employees were fast and helpful in getting everything done. Now a new car owner.

  Deborah Scoggins
6 months ago
This was our second Hyundai purchase from Orr. We drove our 2016 Tuson for 7 years and never had a single problem with it. I'm sure we will have the same luck with our 23 SantaFe. The dealership is great. Chuck Scott is a wonderful salesman and was so patient with us. Give them a try!!!

  Robert Musgrove
5 months ago
Truly amazing place with outstanding service!!! Thank you for continuing to take care of our vehicles

  Tammie Ornsbey
2 years ago
Orr of Russellville was exceptional all the way around during this sales experience. I would definitely recommend them to anyone looking for a new vehicle. They even found me a better interest rate that would lower my payments and called me back in--two times!!! I call that wonderful customer service!!

  Cavalier
2 years ago
I have bought all of my vehicles at Orr except my previous vehicle, which ended up being a nightmare. Orr on the other hand, has given me a fair deal every time. I worked with Garrett to find a good fit, and test drove a few vehicles. I was about to order one, when something that ticked off more of my boxes came in and Garrett texted me to let me know about it before we ordered the other vehicle that was close, but not exactly what I was looking for. I test drove the 2022 Hyundai Tucson, and it was pretty much perfect. I've had it a couple of weeks now, and I love it so far. Although, paying sticker price will always be outlandish in my mind, they didn't price gauge during this shortage of vehicles & parts in 2021, and that's about as satisfactory as about as satisfactory as you can get this year. Also, with my last vehicle it seemed like I was treated like I was ignorant about vehicles, and I am happy to say that has never been the case at Orr, which I appreciate as a woman very much.

  Erik Manger
a year ago
Sleazy Chuck had us drive all the way from Little Rock to look at a vehicle with "no markups" when in fact the car had around $3000 extra in "dealer added accessories", such as $300 wheel locks when Hyundai doesn't even price them that much as OEM direct. Theirs must've been gold plated. I purchased from Crain Hyundai instead after easily negotiating a sale on the phone within 10 minutes.

  Gloria Nail
a year ago
First service visit on my Tucson HEV. All was complimentary including beverages and snacks in clean waiting room with plenty of seating with plenty of distance from other customers.

  Minnie Kasper
4 years ago
Overpriced pos cars and trucks....Orr Hyundai of Russellville did you ever think that the reason you don't have any record of me shopping with you guys is because I seen the pos vehicles and the outlandish prices stuck to the windows???? Perhaps I'm a smarter shopper than your average customer and I buy my vehicles because of the actual quality instead of how "cute it looks".... and, oh yeah, my review does NOT go against Google's review policies (I didn't cuss one bit, just abbreviated the category your vehicles fall under)

  Henry Sirgo
3 years ago
It was easy to maintain a space of more than six week from the other customers. The washing of the outside of the car was effective. Consider adding a vacuum center for cleaning the inside.

  Saras1boy
5 years ago
Can't get nobody to pick up the phone. And when you do get through your put on hold for long periods of time. Three days ive tried to call and talk with a service manager and nothing. Even left my number for a call back. Not even a call back. Horrible customer service and even worse place to try and get some work done to your car. I just took it to little rock way better service there.

  Amanda Naughton
7 years ago
My husband and I went through them for our first time purchasing a vehicle and they were amazing and very helpful I recommend them to everyone. Plus we got an awesome deal!

  Deana Robinson
5 years ago
They treat you like Royalty. Have a great waiting area, Fresh coffee, and clean restroom. Very clean place inside and outside.Great job on my vehicle .

  John Brown
2 months ago
Just looked at car prices

  Christopher Young
5 years ago
In the process of getting a new vehicle and regardless of turn out on the deal, I have to say they know their stuff, have a pretty good selection of vehicles and their not quick to push you into something you dont want...I would definitely reccomend Brent Vining, has a great "bedside manner" so to speak and he is very attentive to what your wanting vehicle and option wise and will help you stay within the price range your wanting

  Zak Weeks
7 years ago
Too bad I can't give zero stars. Service department is terrible. They schedule appointments knowing that they don't have parts in stock, only to make you come back another day. If you have the option to use another dealer, I highly recommend it.

  Linny Williams
2 years ago
One price on the website different price when you get there $7,000 difference they won't honor the price on their website so I wouldn't deal with them also they way undervalue your trade

  Carrie Eagle
a year ago
Bestest people in the world ....Dewayne &Matt

  Marilyn Jones
4 years ago
No appointment needed. Got in and out quickly. Washed my car also without me having to ask for it.

  Emily Lindstrom
3 years ago
Shared service shop between many Orr dealerships, so always going to be in line, but relatively quick and fairly nice.

  Raymond Midwell
4 years ago
Was gonna give me a car zero down and push my payments back 45 days to help pay sales tax.

  Josh White
a year ago
Only go to "Fatty" he is the man and he will get you put into the car you are looking for.

  Rickie Rexroade
6 years ago
Matt, a salesman was awesome not pushy, very personable, recommend him

  Matt Kordsmeier
2 years ago
Excellent customer service. Chris Walker was great!

  Terry Trent
5 years ago
Good service and very nice people work there

  james marcoe
a year ago
Stay away for this place

  Matthew D
3 years ago
Great friendly people

  Chuck P
3 years ago
Awesome!

  Robert Fuquay
3 years ago
Great Dealership!!

  Sergio Miguel
5 years ago
Very goodMuy buena