Cogswell Towing Wrecker and Road Service
4.4 (75)
3933 E Main St, Russellville, AR 72802
(479) 968-4665
cogswellmotors.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wendy Cunningham
2 months ago
Original call about towing the vehicle went ok and was given a price of 650.00 or 700.00. That's it. Not a lot of communication from this business who had our truck for 3days. The main part was almost doubled in price. Additional cost was added on to the core fee. No itemized invoice was given. All said and done - driver ended up having to plug in a sensor and one wiring harness that was left incomplete. Not a satisfied customer!Communication and customer service can go a long way- do better.
Matt Freeman
5 months ago
I needed to get a heavy motorcycle into the back of my truck. The boys from Cogswell made short work of that for me. I called them and 20 minutes later I was loading the bike. Appreciated the help with my unusual request.
LaDonna Meador
a week ago
Very courteous and punctual. Very good price! Thank you for your help!!
Kolbe Leary
9 months ago
Logan with Cogswell Towing was absolutely fantastic. I was 3 hours into a 7 hour drive when a tire blew on the side of the highway late at night. Logan immediately responded and provided excellent customer service. He went above and beyond what is typically asked of a towing company, taking my truck to a tire shop, me to a hotel, and giving me a ride the following morning back to the tire shop for my vehicle. He did all of this and allowed me to bring my dog in his vehicle with no objections. When I was alone on the side of the highway, not knowing where I was, Logan provided unparalleled service and advice to get me back on my way. Thank you Cogswell and Mr. Logan.Service: Car towing
Josh Malagon
a year ago
Ball joint broke on me and Anthony from here towed my vehicle in. Did a fantastic job handled it with care. He's an awesome friendly guy who I'd say deserves a raise! Price was only $136! Incredible service all around 100% recommend them.Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
Jimmy Owens
2 months ago
Great service and great people they did a awesome job towing my truck and trailer
Monica
10 months ago
They helped me out so much since I lost my ID and debit cards in my wreck. They even gave me a ride to the hotel. Great group of people!! 10000% would highly recommend!!!
Mike Kyle
3 months ago
Chris came out on Saturday took care of my problem very reasonable and efficient
Vernon Middlebrook
a year ago
Outside of this experience, they are good. But needed a vehicle towed down the road in town to a shop and our tow insurance was not accepted by them.Was going to charge $75 to go 3 blocks up the road.
Helon Quiggins
2 years ago
I had one of those mobile curbs jump out in front of my car and it blew out TWO tires.I called Cogswell Motors and ANTHONY ANSWERED!! Best tow truck driver EVER!!He was super reliable, came and picked up my shuttlecraft and took her to our service center.When my credit card didn't work, he called, was polite, efficient, and we finished our transaction in a heartbeat.He even helped me feel better about my boneheaded driving!ANTHONY is a keeper!! Great employee!Service: Car towing
Robin Ball
2 years ago
I called for a tow because my lower arm ball joint broke on a vehicle that I just purchased and needed to tow it home. The driver struggled to get my car on the truck as to be expected as well and having a difficult time getting it off the truck. I was trying g to get my cats to the vet and the driver told me that he did the best he could but he dented the frame just a little. I thought just a "dent" so i didnt look until i came back from the vet. He said he would he said he would email me the receipt but I never received it. The next day I contacted the main guy , bottom line is I met with him explaining everything and showed him the before and after pictures and he asked me to give him the pictures to see what he can do, several days later he said he couldn't help me and I needed to go through my insurance. My insurance company contacted the driver and he is now denying that he damaged my car. How is it fair that I have to pay for what they did? I would not recommend this company personally.Services: Special vehicle towing, Car towing
Shayla Miller
2 years ago
Definitely recommend them! The tow truck driver (Anthony) was very friendly and helpful. They were also very affordable, which is a huge plus. No one wants to have to tow their vehicle because it's expensive, but if you have to I definitely recommend using Cogswell!Service: Car towingService: Car towing
WildBill Bandy
3 years ago
Broke down on the interstate and after calling Cogswell towing I was firstly impressed by their courteous conversation. Secondly they responded quickly and professionally. Overall they did a great job getting me out of a bad situation and charged a fair price. I wouldn't hesitate to call them again.
Abron Cendrik
a year ago
The tow guy they sent, "Shawn," was very creepy. Was really eager to show off the app that he used to spy on his wife without her knowing, completely unprompted. They also charged an insane amount
Nick Vitale
2 years ago
Had these guys rework a load for one of my drivers and they did an awesome job for half the price of all other services in the area. They had great communication throughout the entire process. I recommend them for any trucking companies needing assistance in the area.
jody scott
a year ago
Very good service. 20 minutes after I called them a tow truck was on site. Driver towed my truck to russellville and even gave me a ride to local hotel. It was 105 degrees outside and driver let me sit in his tow truck with ac when he was hooking up to my truckService: Special vehicle towingService: Special vehicle towing
Isabella Kirby
2 years ago
This crew was not in charge of the cleanup from my truck, but they helped find my best winter hat after the wreck I had. It needs to be cleaned but I am grateful that the young gentleman found it.If you need towing or recovery these folks are just the right ones.
Brandon B
a year ago
Highly recommend! They are very fast to respond and very helpful. Not to mention the prices are unbeatable! I'm not from the area but I am sure glad that I gave them a call. Very professional and friendly!Service: Car towingService: Car towing
Asa Cane
a year ago
Anthony was quick and easy when he came to help me! The service was amazing, if you need anyone for a tow give him a call!Service: Car towingService: Car towing
Shelly Jones
3 years ago
James was on call Sunday and he made an immediate response to me. he delivered my vehicle to the shop quickly. he was very friendly, very professional and I was very very impressed with the level of service that was delivered to me today.Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
Tristan Carlson
2 years ago
James at Cogswell did a great job towing me all the way back to St. Louis from Arkansas after a 4wheeling accident. He even tried to get to my truck in the woods and didn't charge me anything when the trail got too narrow. Highly recommended!!Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling
Patience Villegas
a year ago
Never used them but ive had a run in with hodges and i have never seen a more disrespectful boss in my life especially when your employees run the business.
Nathan Crouse
3 years ago
Broke down on top of Mt. Magazine on the evening of July 3rd. A local driving by stopped and eventually got me in contact with Cogswell Towing. Professional and good service. Drove me all the way to my hotel in Clarksville for a very reasonable price.
Hunter Davis
2 years ago
Anthony was prompt, fast and professional. I would HIGHLY recommend these people to tow you anywhere you need to go. The Cogswell name can and should be trusted!
Bryan Bailey
2 years ago
This is the right place to call. Had a blowout on the camper on a Sunday afternoon. Called them up, and Anthony was changing the tire for me in 15 minutes. And he charged me a lot less than I was expecting. Thanks guys!!!Service: Tire changeService: Tire change
Gary Shewmake
7 months ago
Was broke down on side of the road at 6am called them they were getting my car less then 20 min
James Cossey
4 years ago
Awesome service! Ehran , the driver, went out of his way to help. If you ever need a tow these guys are the one! Very fast and friendly!
Glen Rhea
a year ago
They did a great job with helping me get unstuck and move a shed.
Aaron Madey
4 years ago
Great towing service. Called in after hours on Easter Sunday and got picked up ASAP. Reasonably priced and the driver Zane was friendly and professional.
KB Lothbrok
a year ago
Highly recommend this place , got me out of a bind and was really fast . Shout out to my driver Anthony .