Wood Motor Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amy Madden Townsend
3 weeks ago
We brought the family to Missouri for spring break and we had a few issues with our Titan before we left Oklahoma. It would start fine and then it wouldn't off and on. Everyone said the battery was fine but we tried to get it in with our Nissan dealership before we left just to see and they didn't have time for us. Well, this brings me to 3 days later and it wouldn't start this morning and we were now in Missouri. I called Wood Motor Nissan and they gave me the number to Nissan roadside assistance but the truck ended up starting after about 45 minutes later. My husband drove it to Wood Motor and they got it right in, figured out it was the battery and I have to tell you they were the nicest people my husband said he had ever met with at a dealership.So why such a long review, well our own dealership was rude and didn't even offer a suggestion. Wood Motor told my husband exactly what and how Nissan does things with the battery and even opened up and showed him a few other things, plus it was covered under warranty. Thank you Wood Motor Nissan for getting us back on the road and letting us give the kids a great spring break! We appreciate you so very much!!

  steven heckler
a month ago
We bought our car from Richard at Nissan! It was the best car buying experience we have had and very quick! He did everything he could on the phone while we were working to make it easier for us! He has called to check on us and the vehicle which we absolutely love! Definitely recommend and will buy from here every time!!!

  Quinton Guillaume
4 months ago
My wife and I were on a fact finding mission to purchase a new vehicle, as ours was totaled on 11-26. As we were looking, Richard approached us and started asking our questions. As we took a test drive, the questions continued. The biggest question we had was about the safety features on the Nissan Rouge. As the questions continued, the conversation continued inside. eventually the conversation got around to purchase price and additional discounts available. Richard was honest and up front with everything we asked of him. Richard was not like any typical car salesman I've experienced in the past. He would not disappear for minutes on end and told us who he was going to talk to and what they were discussing. If had to do it again, I would go back and talk to Richard at Wood Nissan, in Harrison, AR.

  Chrystal Robinson
6 months ago
Sales team had always been awesome! My issue is I have been trying to get my gap refund for going on 6 months now! I keep getting told that it has to come from corporate office. My car was totaled in march and I cancelled my gap in April. Horrible customer service in my opinion!

  Janice Triner
5 months ago
We had a wonderful experience buying our new Rogue. Our salesman, ValterLopez, was easy to talk to and straightforward in his dealings.

  Gina Lackey
4 weeks ago
So very helpful We didn't have time to get an oil change and they picked up our truck changed the oil and returned our truck! Always there when ya need them!!!

  Mike and Julie Murphy
a year ago
We had been looking for a crossover SUV and on an early Saturday morning my wife spotted an interesting one on the Wood Motor Co website. We headed that way and shortly after arrival we were met by salesman Caleb Croft; he was polite, professional, and patient with us "old folks." We felt we were treated with honesty and courtesy by the employees. Kenny, the finance guy, was efficient and knowledgeable in the paperwork. It was a good experience and we're pleased with our purchase.

  Mike Rockenback
5 months ago
Svc for Oct. 24; Zac detailed our work; fast service; no hassle, he again went over the work order, and we found no issues and were quite pleased with this svc date and all previous dates of svc since our 2020 Rogue was new off their lot. Zac is the man!

  Richard Tillman
a year ago
Dylan was quick to respond to my initial online inquiry and very helpful. He sent me a video walk around of the vehicle.We negotiated a great price and I completed the online pre-approval before arriving.Once on site I took the vehicle for a quick test drive and the actual paperwork process was done in about 30 minutes.Everyone we dealt with was super friendly and helpful and I'd definitely buy another vehicle from them!

  Stan Moleski
a year ago
Alan Parks is a true pro. He took care of everything I needed and answers calls and texts immediately. He kept working until I was completely satisfied. Brad also helped a bunch in making this all happen. Great dealership and great job Alan!

  Willie Weeks
8 months ago
Service tech Tim was very friendly and professional. He did a great job of explaining the results of my vehicle inspection. Service was completed promptly

  ZombieCake 75
11 months ago
I recently had to get my car serviced. Everyone was super friendly, professional and it was fast too! Kap Johnson was great to work with! I'm very pleased with the service I received, Happy customer and I will be back! Thank you!

  KCP STARKILA
a month ago
I've been trying to make an appointment to get my car looked at for mechanical issues it's very unprofessional that you guys are ignoring the phone

  James Ray
7 months ago
Shelby was great to deal with. He was nice and I never felt pressured. If you need a new car, go see him.

  james
11 months ago
Hands down best dealership experience ever. Bought our families 2023 Frontier over the phone...such an amazing experience. Dylan was a rock star for our salesman..

  Erin Lundy
a year ago
I purchased a 2022 Nissan Rogue in September and was initially told I was required to purchase the Wood care extended warranty. I was told that I could take my car to their Pineville, MO location which was a lot closer to where I live than Harrison. I ultimately was not willing to add an extended warranty on a brand new car. On 12/23 at 5000 miles, my check engine light came on with a notification about emissions control. I contacted the Pineville, MO service department and was told they couldn t properly diagnose the issue because they are not a Nissan location. So glad I wasn t forced into buying their service plan, as I would have to drive to Harrison after the factory warranty expires. I m already ready to trade this car in. I was able to get it into a local Nissan dealer and was told I need a new fuel pump.

  Terrilynne Williams
a year ago
Bought my 2nd car from Woods. Within 24 hours it had some issues and instead of fixing it they were able to work a great deal on a New Car. The Gift received in the mail was really a great added touch.

  Howie
a year ago
Other than my salesman, the service I ve received from Wood Motor Nissan in Lees Summit, MO has been some of the worst. Didn t send me copies of my paperwork(purchased 7:30 and a month later still nothing), forgot to send check for taxes and didn t send all the paperwork needed to get my new vehicle tagged. Can t get a return phone call to even get the paperwork. They should be embarrassed of the service they are providing.

  gabriella rosenberg
a year ago
Would motor Nissan gave me the car that I was looking for and a good deal regarding leasing. They have a variety of options you can choose from and the sales associate Caleb did a wonderful job to get me to drive off with a new Nissan and a great package. Check them out if you are looking for a new car

  Shawn English
9 months ago
Best shop I ve used in my life. Always in in out in an hour or so. Good conversation. Anyone that puts up with my nonsense deserves a good google review.

  Tim Mclean
5 months ago
Don't know what happened to the service department I have tried twice in the last four months to get and oil change can't get anyone to set it up .

  Billi Crain
6 months ago
Always friendly service. The only place I buy my vehicles.

  Dalton Combs
5 months ago
2 hour wait time and too expensive for me!

  Gina Dion
a year ago
Service is awesome and staff is professional and friendly. Only drawback is that service center will break your bank if your issue is not covered on warranty.

  Vonda Halford
a year ago
Brad Estes is a ROCK STAR sales rep! No pressure, attention to detail and works with your schedule - not his! Thanks Brad!

  Tiffany Campbell
a year ago
This whole business is great, they went above and beyond to help me get my new ride. Very satisfied...

  Glenda Reiling
a year ago
Shelby did a great job taking care of my auto needs!

  Jerry Jones
a year ago
Very helpful and friendly..very good service

  pete omara
8 months ago
Car dealership