NAPA Auto Parts - Wayne's Auto Supply & Machine Machine
4.6 (71)
201 N 5th St, Ozark, AR 72949
(479) 667-2169
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donna Hardin
8 months ago
I needed a new rubber tip for the air compressor; ours had cracked. They didn't have the tip but could order one for me. Then he said I could buy another whole piece instead if I didn't want to wait. I have no idea what the part is called - sometimes it's a disadvantage to be female . The young man offered to put the new gizmo on the other gizmo for me!! Hooray! Maybe being old AND female does have advantages.
Misty K
10 months ago
Mike Miner and everyone @Napa do an amazening job on the daily. If they happen to not have a part needed most times they can order it and have it ready to pick up the very next day! Plus the customer service in general cannot be beat! In my experience, all have gone out of their way to make sure i understand the repair im attempting as well as the parts im purchasing. They have even gone out to my vehicle and done the repair for me or assisted me in doing so. Above and beyond the call of duty. Ive not ever had a bad experience at this locaton and highly recommend to amyone and everyone! Bravo yall! A fine example to be followed on how to run a business that truly cares! :)
Jester-Tiger
2 years ago
Really nice to still find a Grass Roots Auto Parts store. Lines of well used parts books, Guys that really know their stuff. and a smell that only the old parts stores get. something about these older places that its like a trip down memory lane. Glad to have become a customer and will be back in future.
Bridget Pruitt
2 years ago
They always accommodate the needs of our farm. If they don't have it, they can usually get it and most of the time it is next day. The guys always know what my husband has sent me for before I do. I rarely go anywhere else. I appreciate them very much.
Jeff Veazey
3 years ago
Quick response to phone calls and knowledge at hand being a small town owned and not corporate Genuine Auto Parts limited D/C locations. High prices for shipping on out of stock items outside normal overnight delivery parts
Amber Wheeler
3 years ago
Well my alternator was supposed to be in today is what I was told when I came in on 3/1/21 well I go to get my alternator an it hasn t came in, an they won t give me my core charge back until my new one comes in because they taking the box off my new alternator which don t make no sense I will never never use Napa again! I would wait months before I use them again after this
Patrick Mccartney
6 years ago
If you want to experience blatant racism come to Napa. I was just in there this morning and heard the "N" word thrown around at least 10 times. Im all for freedom of speech, but this is 2017.. we should be over this, but at Napa they are still in the 19th century. I don't think I'll ever be returning here. At most places they would throw a customer out for saying racial slurs, but it seemed to be very accepted at this store.
Linda Karr (The Karr Family & Friends)
a year ago
They had just what I needed for my 2006 Matrix at a reasonable price too.
Amy Robins
7 years ago
One of our favorite places prices are low amazing customer service always full of laughs and smiles just like family
Billy Stein
6 years ago
Fast and friendly and they will even help you change your windshield wipers. And they never give you the wrong part like orieleys does.
CurbCreature
2 years ago
New store with everything you'd expect at auto parts store. Great service
Christina Owen
3 years ago
Ordered a power steering fluid cap online picked it up there. Friendly and easy
Mary Burkes
5 years ago
Great service and good prices. Knowledgeable staff.
Filena Ridgeway
7 years ago
There were very nice people that work here. And very cute dogs..
Martin Mershon
3 years ago
Wayne, Mike and Smitty know parts. They can find parts that aren't in the computer, a rare skill these days.
donny simpson
4 years ago
Made a hydraulic hose while I waited. Quick and reasonable priced too.
Frank Harris
2 years ago
HAS WHAT YOU NEED, OR CAN GET IT FAST. FRIENDLY SERVICE
Jeannie Finley
3 years ago
Great service and good prices.
Rhonda Burnett
4 years ago
AWESOME PLACE FOR CUSTOMER SERVICE AND CHEAP PRICES
**********
4 years ago
Wayne & his staff are always helpful & friendly.
Stacey Craig
2 years ago
Competative prices and friendly staff
Loren Maier
5 years ago
If they dont have it they its just 24 hours away
Damion Ward
a year ago
Low prices and friendly services
virgil cummins
8 months ago
Had the part I wanted
Charles Dickson
6 years ago
Extremely knowledgeable (in a good way) staff.
Carolyn Ivey
2 years ago
We have had trouble getting the right part.
Rob Vandenberg
5 years ago
Very helpful and good people.
William Bob Rack
4 years ago
Has parts you don't find anywhere else.
Calvin Weatherly
2 years ago
Very good service and information
David Holtz
2 years ago
Excellent atmosphere at all times