Neeley's Service Center and Wrecker Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heiko Thomas
5 months ago
If you ever need towing in this aea, only go with Neeley's. Alfred and his team are wonderful and will go beyond and above to help you.If I could give 6 stars, I certainly would. It would be deserved.THANKS AGAIN FOR SAVING US!!!

  Floyd Budd Dunson
a month ago
Only 5 stars because I can't give 10. Absolutely the best place I've ever had for service and mechanic work!!!!!

  Keaundra Wheaton
4 months ago
Thank you so much!!! You guys did a great job on my car. The lady on the phone was very friendly as well.

  Christine Buerkle
8 months ago
Outstanding! We were stranded on the side of I-30 on the last leg of an 1,800mi trip when the car died. Neeley s dispatch was friendly and fast. They had a truck out to us within 20 minutes, which was much appreciated in 100 degree heat. Fred was professional and gracious. He insisted we sit in the cab in the AC while he got the car on the truck, and was patient when our first choice service center fell through. 100% recommend Neeley s should you need them. Hope you get Fred!

  carolyn garcia
2 years ago
Alfred, Kathy, Lynne, Ernest and the rest of the workers were absolutely wonderful. They went Way beyond to help us after our RV broke down 10 miles from the shop. Lynne and Kathy picked us up and brought us to the shop. They stayed way past closing time to repair the RV so we could get home about 500 miles away. I was traveling with my niece, her 2 children and my dog. We had such a bad experience with the insurance company, but the Neeley's crew made it all better. They have the small town helpful caring attitude. Thank you to all of you. I am sorry I don't know everyone's name. They deserve an A++++.

  Sabrina Cobb
6 months ago
If I could give zero stars I would! Call them and they laugh at you while your on the phone with them. If they are nice LOOK OUT. Ya know there's a saying that goes " We'll CHEAT you right" they have that saying down to a fine art. In Nashville the Neeleys have a really bad reputation for being snowy and making sure you know they are better than you. It's subtle but there. Most people in town will tell you " Do NOT GO TO NEELEYS"! I get it. They work on cars and yeah we need that. We don't want or need any snide sarcastic under tones! Ugh, they are terrible to work with. Remember if they are nice when they are done. Take your car somewhere else and get a second opinion and make sure they "fixed" your car and not " fixed something else that will break down the car later" I think that these people would do that!

  Gaylon Blake
7 months ago
I had the codes read on my pickup at Neeley's in Nashville and it show the Oxygen Sensor needed replaced. The guy that did the test told me to bring it in Tuesday morning so I did. The only one in the office that morning was Alford and he was one of the most rudest people I've ever meet or tried to do business with. He told me to just leave it and maybe they could get too it. I told him I didn't have anyone to pick me up so I'd just wait. Which I'd already told the mechanic that told me to bring it in and he said that would be ok. Alford would listen to anything I was trying to tell him about what the mechanic and I had discussed. I'm 72 years old and I've delt with a lot of people in business, but Alford is the rudest and unconcerned about his customers of anyone I've ever meet. Everyone else that I talked to at Neeley's were real polite, professional and seemed to care about my pickup problem and willing to work with me to get it fixed. I just left that morning and won't be going back. Alford has been in business in Nashville so long I guess he can treat his customers anyway he wants too and it's not my place to judge him. Just my right not to do business with him.

  Jennifer Coalson
6 months ago
Great customer service! Friendly environment and so far has done an awesome job taking care of My Lil Pony..Thanks guys!!

  Esmeralda SantaRosa
6 months ago
This review is for Fred his service was outstanding and he was very polite they should give him a raise %

  Ken Nelson
2 years ago
SUPER SERVICE!! Probably not the cheapest but you get what you pay for, these guys know their stuff and are worth every penny!!!! Terri (for Terrific) is as good as it can get. Called, she was as nice as could be ( and spoke perfect Southern English!!) quoted it, got it picked up and delivered quickly. I own my own rollback two states away so I know the good from the bad and these folks are GREAT!! Will defiantly keep their number and highly recommend.

  Megan Turney
2 years ago
Joe was super awesome, courteous, and professional with Neely's Service & Wrecker. This was our first time using them at GWG and they provided great customer service and I would highly recommend this company and their team to anyone needing a tow for their equipment/commercial needs. We will definitely be using them again in the future. Everyone was super friendly that I spoke to and the prices were reasonable. And it doesn't get much better than that!

  Bobbie Ryan
2 years ago
Alan came to my rescue and was very professional with great customer service. Alan looked at other possible solutions to why my car wouldn't start. He went above and beyond! I will recommend Neely's Towing to everyone in need of their services. If I could give Alan more than 5 stars it would be 10! You are appreciated.

  Jacob Manning
2 years ago
Absolutely one of the worst places here. They put on 4 tires for us on our ATV with nobody else but us here and it took 2hrs. If your wanting to get it done fast do not come here. I use my ATV for work building cable and I assure you I could have done it sooner if I had the tools. Not sure how this place stays in business or even has good rating s. Nobody is ever here it looks like but I can t complain to much nobody else could do it the same day. Boss was not happy with us missing work. Got the bill and it was $155 quiet ridiculous if you ask me

  Mitch Ray
3 years ago
We slid on the ice today and ended up facing the sky in the ditch almost in the creek and Neeley's towing and recovery service came out and showed us that it was possible to recover a truck that looks impossible to recover! Thank you for your service Mr Neeley and the helper that was with him!! These people are So Nice and they re price was reasonable and they were Very Fast!! If I could I would give them more than 5 s!!

  kelly m mc M
9 months ago
Hello from Mc Caskill Ark,Thank you again for your gracious service, the family feeling is always there as usual,the caring and smiles are a welcoming to ones soul,,Again I called on Neeley's , the big diesel needed attention, had no Idea what the problem was, so it being a diesel it needed to go to the diesel doctor, Thursday I called Neeley's to tow my big boy to York Gary's and they took really good care in getting the big boy there safely once more, they take care of all the vehicles they attend on a daily bases as above and beyond by doing that kindness,but that is what the Neeley family does to help others,May G-D bless you every day.Thank you again for your friend ship and care of your people thatdo a fine job ,Gabrielle Shaner.

  Billy Turbeville
9 months ago
Neely's fixed a tire for me and in a few days later they took csre of me again and it's a great place to have your vehicle took care of.

  Christopher Edwards
2 years ago
Excellent service. Came in 4 minutes after call, with clean and newer tow truck. Tommy was fast and professional. Got my car of the highway ramp fast. 5 Star service.

  Kevin Dean
4 years ago
I've used Neelys for over 30 years and I've had plenty of tires , front end alignments , exhausts, wheel bearings, tierods, ball joints, ect..... you name it, they've done it for me. I have always been satisfied with there work and they have always been there, just a phone call away. They go beyond helping as I've seen when someone needed a tow and I was there hearing the conversation. Customer came first and there goal was to get them off the road to someplace safe as soon as possible. If you use them you will be well satisfied. If not let, let them know.

  Navacado
3 years ago
They completely overcharged me & when I spotted an error in their work, they refused to fix it because it s the best we can do which was an outright lie since it was a very fixable mistake. The owner is a very crooked old man who only looks for profit instead of quality.

  jalisha harris
2 years ago
The service was great. Allen made me feel comfortable, held conversation and made the whole situation better. Thank Allen for your help on today.

  Clayton Caple
a year ago
Cheaper then Walmart and they treat you good. They do almost anything you could need done.

  Teresa Chardt
2 years ago
Justin is such a well mannered and polite young man. Excellent and fast but thorough friendly service. I recommend

  ari
9 months ago
great place, fixed my car!! definitely recommend!!

  Gary Harrison
a year ago
Great people that will take care of all of your automotive service needs. Towing service too!

  Amy Westfall
8 months ago
Got my tires fixed and I was back on the road quick!

  Justin Jones
4 years ago
I was in a blind with a flat tractor tire. They jumped right on it and fixed it while I waited. Had me back ready to work in a few minutes. A+ service. Thanks!

  Timberli iloveshortycrowell
a year ago
AWESOME SERVICE AND EXTREMELY COURTEOUS STAFF!! THEY REALLY GO ABOVE AND BEYOND!!! 100000+ . USED ATLANTA LOCATION

  Fernando Mathews II
2 years ago
Staff very informative and were able to diagnose what was wrong with my vehicle and fixed it really quickly.

  Josh Willbanks
a year ago
There good what they good .I would recommend to anybody

  Shelly Charmasson
2 years ago
They were helpful and very friendly. Great mechanics