O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paige Soto
a month ago
After getting an oil change at Walmart (never again) my car began making a terrible noise. The men at Walmart were rude and said it was a coincidence. I drove to O'Reilly and realized they broke the vacuum sleeve coming out of oil canister by leaning on it or something. The assistant manger, Dalton, at O'Reilly saved my entire day and week. He was patient, kind and respectful. I was able to go to work and will be able to travel tomorrow for an important medical appt. The "mechanics" at Walmart didn't care at all about the predicament they put me in. Dalton has helped me in the past. I would give him 10 stars if I could. As a previous business owner, I hope he is valued as an employee. There aren't many good ones left out there it seems. Thanks, Dalton!!!!

  Lyza Hayn
a year ago
Can you say above and beyond? After visiting O'Reilly Auto Parts in Mountain Home, I sure can.Buckle in, folks. This is one wild ride.I mean wow. If I could give another star, I would. I don't even KNOW what was wrong with my Ranger. First it was the battery. Then the starter. Then the alternator. Then all the connections between all of those things.Not that I know what any of them are.My poor truck had been through the ringer. When I took it in, Michael (total angel) got me hooked up with some of O'Reilly's Auto Parts and tested everything out. Everything was wonky. Nothing worked. But he wasn't about to leave us out in the parking lot, marooned.He did not give up.It couldn't have been easy. It was easily 30,866 degrees outside, and we were standing around in full sun. At least, I was standing around. Everyone else was trying to fix the truck.Even the manager Bo came outside to help. We finally figured out that my battery connections were just...dirty! What a trip.Bo and Michael helped me clean them off.We all dripped sweat onto the parking lot.We went back inside and I bought a little thingy to clean my battery connections, and they gave me some helpful tips on how to take care of my vehicle like a responsible adult human being so we could all avoid dripping sweat all over the parking lot in the future.What an adventure. They could have easily told me to take a hike, but they didn't! They are great guys with endless patience and helped some total strangers in need. I will always recommend O'Reilly's.

  Miranda Jarosz
a year ago
Friendly helpful as can be, and they didn't tow me when I broke down. In these times, that's 5 star service any day!! Had exactly the part I need to get back on the road.

  Lucy Kaiser
2 years ago
Kenneth was extremely helpful while trying to get our boat trailer fixed. He brought out paper towels and checked on us throughout the several hours we were in the parking lot. Great employee we were very appreciative of his help!

  Terri Sisk - Fletcher
4 months ago
Associate was very friendly and helpful!

  Steven Harber
5 years ago
They had exactly what I was shopping for. The guy who helped me was very knowledgeable. Although I paid considerably more for the part here than I could have bought it for online, I didn't have to wait, the part has a hassle free warranty and the tips the guy at the counter gave me make me feel that I didn't get hurt too bad. I will shop here again.

  Mark Ellingson
a year ago
I'm a man who knows zilch about motors in cars. I Go to O'Reilly Auto Parts. Why, Customer service. I walk in and say I need help, it sounds like %#@&?. These guys take me by the hand and TAKE CARE of Everything!! I get back in the driver's seat and Smile.

  Louis Galluzzi jr
a year ago
This particular store helped best they could, considering they are not supposed to tell you what to do in best interest this store is cheapest place in mountain home when it comes to stocked items in part store prices. . Been their several times since beating out AutoZone everytime I was troubleshooting my wipers not working. Bought relay for $18 and AutoZone was 24 then bought a headlight for 12.99 and was 24 at AutoZone. I've since left Arkansas but I'm now an regular Orileys customer and quit AutoZone since I now know that I was not being charged for assistance. I offered for guy to trouble shoot and diagnose with payment but kept cheaply done regularly this far. I'm a believer in actionHe had great services.

  Gidget Trobaugh
a year ago
Walked in with my part the counter guy matched it up perfectly. They are always friendly and laughing with customers

  Jason Boisclair
2 years ago
Dan likes spending $200 on a battery but they put it in for me I need a big deal but they still was something and they usually have the parts and stock

  John Fraser 800-775-0619 ext 1
4 years ago
O Reilly is one of my to go to places to get all of my car parts these are AutoZone are these guys they always have everything I need between those two and have a rewards card at O Reilly s and I ve used for years and I can tell you this is the only place that has consistently given me rewards that are usable not in points but in dollars on a very regular basis I think I ve taken them up on all of my rewards dollars that they ve given me throughout the years awesome place great way to increase yourReward just take your entire family and make sure that they only use one phone number for purchases and then your reward will stack up even faster for all the repairs for all of your cars into one account that way as the dad if my kid needs an oil change and I get a coupon for my reward I can just shoot them over the coupon you can use it on the family camp pretty cool

  Robert King
6 years ago
Usually O'Riley's wows me with their service and knowledge, not this time. Had to change a water pump on a friend's truck and the tools they have doesn't work for his specific model. Had to go back a couple times to figure this one out. The saving grace was a younger fella the following day who knew exactly what to do... Worked like a charm!

  Richard McClellan
7 months ago
They had the bearings we needed for Mr. Theins mandrel.

  Anthony Walker
7 years ago
We had to change our rotors and they helped us a ton and let us use tools right off the shelf without paying for them. They had great service. Would recommend anytime

  Sharon Hill
6 years ago
Very helpful.Guy's are all pleasant. And willing to help you find the product. If they dont have it on the shelf they offer to order it for you.

  BlueMoon
a year ago
Super friendly! Got me just the right parts I was needing!

  Daniel Greer
11 months ago
Great staff, took the time to replace a bad battery!

  Dave Ettel
11 months ago
Great service and prices as always

  Amber Sperka
4 years ago
Guys are always friendly and helpful. They are very knowledgeable about exactly what you need. Only place I use

  Geoff Fairchid
a year ago
Very helpful. Made sure I got the correct part

  george poland
10 months ago
Fast and courteous service and exactly what I needed

  Buddy Cob
a year ago
Very kind and friendly staff. Very helpful

  Steven McAlister
4 years ago
Great place friendly and knowledgeable staff and really enjoy working on my own car with the help of the O'Reilly team here in Mountain Home. On Main Street that is.

  Lacey Corbin
5 years ago
Always friendly. If they don't have what you need there, they will usually have it the next day.

  Michelle Vest
6 years ago
Our car broke down and we coasted into the parking lot. They gave my husband use of their tools and allowed him to try out different parts so we could be fixed and on our way.

  Tara clauss
3 years ago
Staff are very helpful and polite you can ask them anything about what you need for you car or truck.

  Laura Alsup LaSam
a year ago
They had what I needed, was fast and friendly

  Jim Borth
7 years ago
Would not have made it home today if not for the help of Nathan from this store. Super friendly and helpful. Tks

  Gregory Johnston
4 years ago
Oh oh ohhhhhhhhhhrielys auto parts!!!! Yeah it's a good place, the guys there know stuff so I dont think I 3ver even got a wrong part there.

  Linda Vornheder
a year ago
Sold our son the wrong part, but they did exchange it when we took it back.