Jay Hodge Ford of Morrilton

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brooklyn Terry
4 days ago
I reached out to salesman Michael Barnes about wanting to trade in my car for a 4Runner. He was quick to help! Had me send all my car info and had a trade in quote within the day and then had someone on the way to Texas to pick up my car by the next day. Everything was so smooth when we got there to pick it up we signed a few papers and were on our way! Thank you so much Michael for making it such a smooth transaction!

  Haley Lowery
2 months ago
We have four kids and it was time to upgrade from our minivan. We had been researching full size SUV s and shopping around for the last 4-5 months online and saw one pop up from this dealership for a great price. We were able to chat with the service manager, Scott, on the phone and he walked us through the service records and indicated it was very well maintained. Scott recommend we set up an appointment with Michael to come test drive.When we arrived at the dealership, Michael had the vehicle warming up for us. We took it for a test drive and fell in love. He was easy to talk to about the numbers and we were able to come to an agreement quickly. Keith in finance was also so nice and easy to work with!Overall, we had a wonderful, smooth car shopping and buying experience! We would definitely recommend this dealership to others and would come back in the future.

  Seth Wagner
a month ago
Rosendo Diaz! This man is true! He worked very hard to get me in a vehicle that fit my very strict criteria to a T! He didn t push me towards a vehicle I didn t want or I didn t need. He worked hard to make sure I got into the best vehicle for me! Thank you Rosendo! Go see Rosendo and he will make sure you get the vehicle you want and at the very best price!

  Matthew Hutchins
5 months ago
Before even talking to anyone at Jay Hodge, they were doing a great job. Their used Ford (maybe other makes, too) have links to the vehicle's window stickers. For anyone who has a must-haves list, this is very important. I was looking for a particular combination of options, so window stickers were necessary. For example I was looking for adjustable suspension. Without the window sticker on their website I guess I'd have to crawl around or pay to retrieve a window sticker on my own.Within a couple of minutes of inquiring about availability online, Micheal called. We set up an appointment verified by the manager the following day. If you have ever had a dealership play the bait-and-switch game, this will be very welcome.Upon arriving, Micheal and I went on a test drive while they apprised my trade-in. When we returned, Micheal allowed me plenty of time to crawl around and call my wife. After that, he was not pushy or in any hurry to get the numbers stated. Regarding numbers, I felt they were very fair, and he was being upfront. He did have a few typical lines, but they were all true and, again, nothing pushy.After settling on numbers, I made my way to the finance office. The finance manager was friendly and offered a few warranty and protection options. For a vehicle outside of factory warranty, their price could be a good deal. Of course, you ll have to negotiate a bit, but no hard sell. Read over your terms and ask questions. Best of all they don't have unless add ons or inflated fees. After that, I was done!I was in and out in under 2 hours. It would have been less, but my bank took a bit to get a payoff amount for my trade. You can request a 15-day payoff anytime; I ll remember that next time.I love the vehicle. It was clean and ready to go when I got there. I would recommend asking for a tank of gas if you are expecting it.The dealership is easy to find. The building is clean, easy parking, easy in and out.If you are in the market for a vehicle, make sure you check Jay Hodge. It s worth a couple of hours drive!!

  Proy Cameron
2 weeks ago
Rosendo Diaz took a great care of me when I asked for his help looking for a good car. He is very honest and tells you everything you need to know instead of just trying to sell and get your money. Highly recommended to go to see him if you need help finding the car. All staff also very friendly and very helpful.

  Mechelle McGlothlin
4 months ago
Thank you so much for an easy car purchasing experience! Michael Barnes was a great salesman to communicate with and responded quickly to my questions! He had all of my paperwork ready when I got there. Mr. Keith in finance was very helpful in choosing a warranty coverage and was so patient with my questions and fully explained everything. This really made it easy and everyone there was friendly but not pushy. I appreciate you and would definitely check with this dealership on any future vehicle purchase.

  Andrew Solomon
3 months ago
Michael Barnes and Keith were true professionals and one of the best purchase experiences I have ever had. I would highly recommend this dealership and staff!

  whitney coffman
5 months ago
I can't say enough GREAT things about my experience with Jay Hodge Ford of Morrilton. My salesman Keith was awesome!! I reached out to him regarding what I was saw on the lot that I was interested in and he immediately went to work getting things in motion. I told him my price range and where I wanted to be and there was zero hassle. He and Jason in finance were quick to figure out my deal and get down to business. To date this was the quickest and easiest car buying experience I have ever had. We were in and out within an hour. I will definitely be a returning customer when the time comes. If you want a great deal with amazing customer service, hands down go see Keith at Jay Hodge Ford in Morrilton.

  al booher
3 months ago
Steve was a super friendly and down to earth salesman, and I really enjoyed working with Him! Then Keith made the paperwork portion simple and smooth. This was one of the best experiences I've ever had when purchasing a vehicle, and I would recommend them for your next purchase!Thank you guys for everything!!

  E-man
2 months ago
Great place with friendly service crew. Needed an oil change pretty quick. They were able to work me in and get it taken care of with no issues. When it comes to the service dept I highly recommend this dealership just off the honesty, niceness and attention to detail of the folks that work here. Will be back again.

  Yolanda Atkinson
a month ago
It was so easy for the valet pickup, Rick and Amanda were so friendly, and I was notified when my vehicle was being returned. And they explained my problem and how it was fixed. I will definitely use this option again.

  Bonnie Stanley
a day ago
Fantastic dealership and the Friendlest people. Traveling from SW VA to AZ and lost power on our diesel truck. We pulled in and eventhough no appt and no terbo teck there just happen to have someone here that had the knowledge.

  Ryan Lancaster
2 weeks ago
If you re looking for a new vehicle this is the place to go. Michael and the guys at Jay Hodge Ford are fast and super easy to deal with and did a fantastic job helping me find the best deal on a new f150.

  Rachel Addington
8 months ago
Amanda in the service department went above and beyond on June 28, it was almost closing and my car starting acting up and I was able to make it to this dealership. She got the car checked in and suggested a hotel close. They gave us a ride to the hotel as well as picked us up by the next morning Scott was able to get us a ride to Conway Arkansas where we picked up our rental and we where back in the road to home Amanda plus Scott kept in very close contact with me about my cars progress . And when they had it all fixed up and ready to go with a new engine . I would highly recommend this Dealership for your services needs and also this is where I will be buying my next vehicle Best Dealership around so see Scott inAnd Amanda back in sales 2 of the nicest people in Arkansas .

  Gayla Pace
2 months ago
Rosendo Diaz car salesman, Keith Holbrook finance manager, and Mark Busha General Manager made our car buying experience not a pleasant one. What started out good turned bad quickly Rosendo didn t make sure the car was completely serviced before leaving the lot, Keith Holbrook didn t complete the signing of all the paperwork causing us to have to turn around and go back to the dealership once we left heading back home which was a 3 hour trip in total there and back. I let them know it was an inconvenience and Mark Busha/General Manager only authorized $10 worth of gas to go into my vehicle. Had they been on top of this we could have been satisfied customers. We purchased the car on 01/31 only to receive a call 02/02/2024, letting us know the deal wasn t completed. I don t recommend my worst enemy to purchase from them.

  Karen Lamb
4 months ago
Great experience! Michael worked with me and listened to what I did and didn t want. I can be quite picky, so I knew that finding my perfect vehicle was not going to be an easy feat. However, Michael started looking and didn t stop until he had secured my new SUV which is now sitting in my garage. There was no pressure to buy, or purchase extra warranties or options that I didn t need. All of which made this a great experience. I definitely recommend Jay Hodge Ford and make sure you ask for Michael! You will be glad you did!

  Samantha Ibanez
5 months ago
Michael barnes is Top-Notch!! The whole team is just so amazing and they get things done the right way! This is my first time buying a car and I recommend anyone who s a first time buyer to go here! You ll love them and get a good laugh as well. Go Morrilton!

  SUSAN IOCOLANO
5 months ago
Thank you Keith for helping to make the car buying experience a good one. I love my new Hyundai Tucson :) Everything was just so easy and I felt really confident that i made the right choice and purchase with Jay Hodge.

  James Hernandez
2 months ago
Rosendo Diaz, Keith, and the rest of the team are excellent to work with. No pressure like many other dealers. Rosendo even delivered the 2023 Bronco we bought to our home! Definitely would buy from them again.***Si necesita ayuda en espa�ol, entonces Rosendo habla espa�ol.***

  Patrick Cabell
4 months ago
Michael was fair and honest the whole way through. He put in the work and found exactly what we wanted down to the wheel style! The whole process was smooth. Even added a bow to the vehicle to help surprise my wife!

  Daniel Heidrick
7 months ago
Great experience working with Garrett on my new truck purchase. He was knowledgeable about the whole process and made everything very smooth & simple from his & the dealerships end. I highly recommend Jay Hodge Ford, and I you get to pick who helps you, definitely go see Garrett!

  Adam Bradshaw
6 months ago
Bought a 2021 Tahoe from them had it two months. The wife wanted something smaller to drive. Called to trade in and apparently my vehicle lost $8000 in value in those two months? Don t see how that s possible. But never going to use them again!!! They even said they would call back to maybe work something out and haven t had a single call yet!

  Lawana Hawkins
6 months ago
I am very happy with my purchased of my New 2022 Ford Escape. Excellent customer service. Garret was my dealer and he and his team got me an awesome deal saving me quite a bit. Thank you! Thank you! Thank you!

  Randy DeCanter
6 months ago
Michael Barnes treated me with the best customer service I ve ever had.Front to finish, he never stopped working to answer questions.I love my new truck and I will encourage everyone to please check with Michael first.

  Rick Pierce
a month ago
Needed a set of tires. Got a great price and really nice people there that go way over my expectations I highly recommend this dealership

  Yvette Kay
6 months ago
Mike was easy to work with, basically worked out a deal over text, and got me in a car for a monthly payment that worked for me. The car checked all the boxes and worked out so well. Would recommend!

  Sarah K
a year ago
We had a great experience today at Jay Hodge Ford of Morrilton. Michael was super helpful and very quick to respond. We did most of our purchase with him via text and phone because we were not local. He and Jason had everything ready for us when we showed up which made the whole process really quick. They were both very kind and personable and we felt like we were in good hands. We would definitely recommend them to anyone.

  Heather Bonnette
11 months ago
Best vehicle buying experience!!! I would give you 10 stars if it would let me . Thank you Steve and Jason and everyone else with the Jay Hodge Ford team for making this the smoothest, most stress free experience. We drove 3 1/2 hours to pick up our new Bronco and everything was ready and waiting for us upon our arrival. Everyone was so kind and helpful. If you are looking at buying a new vehicle, go see Steve!

  Melissa Villanueva
a year ago
Let me start off by saying this is a great place to purchase a car! Michael, who helped me find a car was super friendly and helpful. He helped me out tremendously! The staff there were super kind and the environment was great! This was my first car purchase and I was stressed out, but Micheal was able to help me out. At the end of the day, I got the car I wanted and I was happy! If you ever need to find car, talk to Michael. He will guide you in the right direction.

  Diannah Smith
a year ago
Very easy car buying experience. Michael was very friendly and easy going, there was no pressure. Background as to why I was there to begin with: I was caught in the tornado in LR and my clutch went out in traffic so my hand was forced to buy a new car...or a 'new to me' car. I wasn't excited at having a car payment again but Jason got me a good interest rate and I was able to split the monthly payment so it wasn't such a hit to my wallet. Between Michael and Jason, it was like seeing friends, not buying a car.