Walmart Auto Care Centers
3.1 (42)
427 US-425, Monticello, AR 71655
(870) 367-0434
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marcia Sweet
4 years ago
It was awful will never go back again. The ones servicing the tires were polite but slow .They were visiting with other people, the cashiers inside were rude. From now on, I will have my tires delivered to my home, or else go to a tires store and pay more for better service. I had to put one star because it would not let me post without checking at least one star. And putting negative stars was not an option!
Jennifer Nicholson
5 years ago
Horrible experience! Staff did not knowwhat they're doing, started out with $58 tires (I was getting 2) ended up paying almost $200 after all the hidden fees!!! I had you explain what I wanted about 30 times before they finally understood!! Was told I was "next in line" but still waited about 4 hours!!!
nicholas thrower
5 years ago
These folks here are dense...I brought a tire in to change and they couldn't because the front tires were a different size than the back so I said just put four new ones all the way around and I might as well asked the guy to explain how the Space X rockets can land after take off. AND after I left I noticed they left the road hazard warranty charge on the bill for the tire I couldn't purchase...I'm not mad, I'm concerned, that these people are working on cars...
Cheyenne Smock
5 years ago
I dropped my Jeep off there this morning and I was the ONLY person there. My Jeep is my inspection vehicle for my job. I gave them my phone number and left to walk back to my office to finish some paperwork while my Jeep was getting an oil change. Well over an hour later I still haven t heard anything from them. Knowing I need to get back on the job site ASAP I run over there to see what the hold up is. My Jeep had been done for well over 45 minutes but no one thought to call and say Hey your vehicle is ready for pickup . When I asked why they didn t call me their only response was you didn t tell us to .... why the hell would I give you my phone number and drop off my vehicle if I didn t expect you to call me when it was done.... they were extremely rude when it came to actually checking me out as well and ignored me every time I asked a question about my Jeep. I will NOT be returning.
Whitney O'Dell
5 years ago
This is always a horrible experience when I go here. I was the only car here, and when I asked how long it would be Margie did not even answer my question. She could not even get my hood up and then when I tried to help her (not my job) she gave me a huge attitude. She did not even take my keys so I tried to wait inside to give them to her and I once again was given an attitude and told to go walk around the store? I would suggest just going to a local auto shop.
Lu Mac
5 years ago
I had a carry in tire and it took 30 mins just to get someone to put it on my rim so I could go home and put it on my car myself.....it literally takes 2 mins to take a tire off a rim and put a new tire on. This is a ridiculous waste of time. Poor time management.
Dale Irvin
5 years ago
Person working on my car was also doing other jobs It took forever to get a tire changed and balanced.Air pressure was not checked,tires had 31,32,34,and 37pounds of air
Reginald Dotson
10 months ago
The staff was very nice and professional. This is my preferred location
Ciarra Mohr-Lopez
3 years ago
Bought a trailer tire and wheel from here first time it was taken out on the road it blew the side cap off and caused damage to my john boat trailer took the tire back to get them to replace it they did absolutely nothing it was a faulty tire and they would not replace the tire DO NOT BUY TIRES FROM WALMART THEY ARE COMPLETE JUNK AND A WAST OF MONEY
Matthew Rouse
2 years ago
These people took advantage of my fiance tricking her into paying extra for a service she didnt need will never use againService: Oil changeService: Oil change
john george
5 years ago
Had a really low tire the lady working in the bay put air in it she was very nice
Lena Kennedy
5 years ago
One of employees, gotten an attitude because I drove up and only want a set of windshield wipers installed and made a negative comment
Rhonda Vincent
6 years ago
Crappy as hell!! NO SERVICE BECAUSE LAST VISIT TO THE SAME PLACE THEY STRIPPED OIL PLUG AND HAD TO PUT IN A LARGER ONE...NOW THEY SAY THEY CAN'T TOUCH THE VEHICLE! !! WILL NEVER TAKE ANOTHER VEHICLE OF MINE TO THEM!!!
Mandy Reddin
a year ago
Friendly. Got me in and out fairly quickly....
Michelle Nickolson
4 years ago
I appreciate the employees in the auto center always doing a good job.
J. Thomas
5 years ago
Same as always. Lol. No need to comment about it. Everyone already knows all the problems with Wal-Mart.
BigRobbo
4 years ago
Best place in town to buy tires and get your vehicle serviced
Jill McNutt-McLean-Moses
5 years ago
Fast, efficient and friendly.... for the most part. Reasonably priced.
Alexandria Walls
a year ago
Pb Walmart is the worst as far as customer service goes
Michael Borsack
5 years ago
Lazy personnel, would not do job.
Yvette Trotter
5 years ago
Always a great experience.
maria Hurtado
6 years ago
It's good
Mark Thomas
5 years ago
Good auto service and supplies
kip helton
5 years ago
Help full
Rita Walker
4 years ago
Just a little slow
Ms M E
4 years ago
Bad customer service.
Rebecca Pendarvis
5 years ago
Great service