Arkansas Tool & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacob C
3 weeks ago
I called them at 3 pm, they got me in right away, diagnosed my problem, and fixed it all before 5, and for cheap too. To sweeten the deal even more, they also identified a problem that my car had had for years and gave me an estimate to fix it. They gave me a fair price, but the part from the manufacturer was $700 with $100 labor. They told me enough about the issue and the part that I needed that I was able to get an aftermarket part for $240 and have a friend put it in. They saved my bacon, give them a shot if you need auto work done.

  Jeffery White
7 months ago
When I'm in town, Tony and the Crew take care of any issues I have with my vehicle, fast friendly and affordable. Highly recommended.....

  Jared Harrington
a year ago
Brought my vehicle in last year in February 2022 with motor issues. They "fixed" it, $2400. I picked up my vehicle and the same issue occurred again within 1 hour. Took it back, they "fixed" it again, another $900. Picked it up and the same issue occurred AGAIN. Took it back, finally got an engine replacement for around $5000 and picked it up in March 2023. Everything is running great. After all of this, I was still happy to be getting my vehicle back and was satisfied. However, the straw that broke the camel's back was when I noticed that all of a sudden after 2 days, I had a BAD oil leak. I crawled under my vehicle, spotted where the oil was coming from and noticed that the oil filter they put on was loose. I literally twisted it with my hand 3 times to tighten it and then wrenched it tight... no more oil leak. Lucky I noticed it and the motor did not lock up. Hopefully no more issues will occur, but that is just pure negligence on their part and I will NEVER take a vehicle back there again nor will I refer them to anyone. I chose not to call them about this last issue because I am just tired of dealing with them, as I have had way more than enough patience and I have been VERY nice throughout this entire "marathon process"...Service: Engine repair

  david emerick
a year ago
I stopped by here because I had a major malfunction with my breaks. They ended up having to completely replace the brakes on my car and it was done SAME day at a reasonable price. Friendly and helpful staff as well, the guy that helped me broke down the issues and thoroughly explained what they would need to do and they gave me a ride back to work after I dropped my car off too!Service: Auto brake repair

  Eden Revels
a year ago
Brought my car in because it had a oil leak and the front struts needed replacing. They had it for over a month, replaced the struts but just left the ABS cable dangling behind the tire and exposed. They also left several other cables loose and didn t reconnect a couple of pieces in the engine. They couldn t find the oil leak, even though they replaced a few things trying to find something that worked. Ended up driving it down to my parents and my dad discovered the oil filter gasket was messed up and causing part of the problem. Hard to believe they would have it for that long and not checked the oil filter. They charged me also $2000 and I still have an oil leak. I would definitely not recommend this shop.

  Wyatt Norris
2 months ago
Great customer service and high quality work!

  Ashley Cates
a year ago
This place was great! I needed something fixed quickly the same day and they were able to get me right in. They also took off a little bit for labor, which was so kind. Thank you so much for your great service!!

  Sandra Dowling
a year ago
Pulled in one evening and they took care of my issues right away and it did not cost me and arm and leg. Wonderful group of people. I highly recommendService: General repairs & maintenanceService: General repairs & maintenance

  mojofreakout
2 years ago
Would give this place more stars if I could. They got my mom's car in this morning kinda last minute and was able to get her fixed and back on the road by closing time. Super nice guys. Definitely will be back if needed and Definitely recommend!!!

  Suzanne Wilmoth
2 years ago
Our truck began running a little rough so we took it in. After almost two weeks and $950, our truck is actually running much worse than when we took it in. It hurts to spend that much money and be worse off than when you started. It seems they couldn't pinpoint the problem and recommended a new engine for another $6K.Services: Auto engine tuning, Engine repairServices: Auto engine tuning, Engine repair

  Megan Krasner
3 months ago
Knowledgeable, and quick service. Fair pricing

  Melanie Suber
a year ago
This place has helped me in a pinch multiple times. They work fast, are fair-priced, and are genuinely good people.

  Nick Charest
4 years ago
Brought my 2006 Chevy Silverado in for leaks and brakes. They had it done quick and easy. A few weeks later my rear main seal started leaking again. They discovered that it was a bad part they had it warrantied and switched from Fel-Pro to GM. They had my new rear main seal replaced within a day. Great mechanics! Lots of experience. Very customer-friendly. Thank you Tony and Gary.

  Alesia James
4 years ago
I would like to say that yes personal use. We didnt want to do the work. We brought the tires to your shop to have them patched. I should not have given you a bad review because your work is good. Just was very dissappointed that we were turned away as paying customers. We would have rather done business with but had to take it somewhere else. Still love you guys but i think it was more hurtful to me than it was my husband.

  Vance Seaton
3 years ago
Wow! HIGHLY RECOMMEND.......Got me in right away, such nice people, knowledgeable, on time, so reasonable. Never ever again will I use a dealership. I am over the moon happy! They have my business from this day forward.....Thanks guys!Services: Steering & suspension repair, General repairs & maintenance, BrakesServices: Steering & suspension repair, General repairs & maintenance, Brakes

  w h
a year ago
Good friendly service very knowledgeable of vehicles, prices are decent compared to what's out in the market

  Sophia Kocher
3 years ago
The service is great. They are friendly, upfront and hardworking. The waiting area isn't anything fancy but they offer fair pricing and do a great job. I will always recommend them

  breilly hilburn
6 years ago
I cannot say enough about these guys. Tony is the only honest mechanic I've ever met and he walks you through the issue so you understand why it's not working. These guys are amazing and I won't take my car anywhere else.

  Robert Suber
a year ago
Nicest people to work with, and the work was done fast. They are our go to shop for all our automotive needs

  Samuel Pittman
a year ago
The entire experience was great. Ty Gary and Tony. Im not from here but I felt like I was in my home town.Service: General repairs & maintenanceService: General repairs & maintenance

  Matthew Johnson
3 years ago
These folks have taken care of a couple of our cars and I am very happy with the work they do. On top of that, they patiently listen to my ignorant and amateur diagnoses, ignore it, and fix what's actually wrong without overcharging me. That's the caliber of people you're dealing with.Services: Exhaust, Engine repairServices: Exhaust, Engine repair

  Ryan Williams
7 years ago
I've taken my vehicles to these guys several times and always get a fair price and quick turnaround. I try not to take my vehicles to anyone else other than them so if you are looking for a good local shop then give them a try.

  John Mitchell
5 years ago
Excellent management! Awesome service techs! They do good honest work at an honest price. I highly recommend the folks at Arkansas tool and auto

  John Moore
3 years ago
These gentlemen will treat you more than fair while providing a quality service...They have gone over and beyond time after time...Give them a chance the next time you have automobile repair needs!Service: General repairs & maintenance

  Norman Jackson
8 years ago
I have a 2009 Nissan Sentra which is a one owner with 59,000 miles with a clean car fax and 29 service records. The buyer wanted Tony to inspect it. The mechanics name was Tony. Tony said the car had a bad transmission. The car has a CVT transmission and they do not shift. He has obviously not ever driven or heard of a CVT transmission. She did not buy the car because of him. I called and complained to service and they had to wright down what type of transmission it was. I had to spell it out, C V T Constant velocity transmission. I told her to Google it. The person I spoke with said they would check it out and get back with me and the buyer. Neither was done. She did not buy my car. I sold it to the next person that looked at it after being inspected by Firestone. I would not take my lawn mower to them.

  Spiritfillled Apostolic
3 years ago
Friendly, honest and they charge decent prices for repairs. My dad has known the owner since he was young and has nothing but good to say about him

  STITCHES OF JOY
a year ago
Great mechanics! Excellent at explaining auto repairs needed and good people

  Brian King
4 years ago
Best repair shop in NWA period. No one has ever taken care of my vehicle with speed and skill like this place. All my family goes there and always will

  Patricia Stephens
2 years ago
They were very helpful in getting my son's truck fixed or a trusted auto repair shop that could.

  Paula Bailey
3 years ago
Gary and Tony run a great shop. Not only are they quick and reliable. They do their best to help you in anyway they can. Great business.