United Engines | Little Rock, AR

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Galen Burke
3 months ago
Turned a two hour job into a six hour teardown, which was totally unnecessary! Then wanted 4,700 to ( Repair) it. I sent a wrecker to pick my truck up and it cost me 1475.00 dollars to get it out of hock. . By the way: I'm a certified diesel technician with over thirty years experience, and I know what I'm talking about.The only reason I took it there was because I didn't want to buy a tool that I would never use again. Lesson learned!!!

  Eric Sims
7 months ago
Worst business anywhere! Paid them $3800 to fix a problem on my rig. After driving it only 200 miles, it quit again with the same problem. Had it towed back to them, but they won't fix it. Said they will sell me the parts for $3500 (same ones they just replaced) & I will have to tow it somewhere else to have the work done. Unbelievable!!

  Phil Roos
4 years ago
Full-time RVer here. Had an alternator/voltage issue on the road and called no fewer than 5 places to even a get someone to look at it. Finally referred to United Engines who troubleshot the problem in 5 minutes - bad alternator. IN STOCK!This review is because they were willing to help us out and got it looked at fast when others wouldn t. Thanks to Nate, Michael, and Mark for the assist and being friendly when plenty of shops typically aren t! You guys rock big in Little Rock!

  Adam
a year ago
Repeated frustration with this place. I used to buy transynd from them and they were always condescending at their parts desk. Today I ask to bring them a TCM to be programmed and they want to charge me 2 hours labor plus a programming fee for a total of $505. This is a 30 minute job. The local Chevrolet dealer only charges $150. They are taking advantage of people with rvs and semis who have no where else to go.

  Two Bears Transportation LLC
6 years ago
Spent a week getting repairs. Well it was done when they FINALLY promised. I never got an estimate. I had to keep asking for one. I was charged for labor $3080. That was just the labor for putting in a rear end. Now I have had 3 put in and the first 2 combined did not add up to $8500 I was charged. I only went here due to break down was 3 and a half miles away. Now there was a road call and an air bag and hydraulic line replaced but that's it. My mechanic tells me I was over charged. 6 hours for a rear end book time and 10 hours if they break down the hubs and inspect the bearings however they did not do that. Their hourly rate must be over $200 an hour road call I called at 5:44pm and was in their parking lot by 8:30pm but I'm sure must of got charged for over 4 hours however my bill is attached and no break down other than $3080 for labor which is more than the rear end itself cost.

  David Harrison
5 years ago
I took one of my trucks here with an AC issue which they failed to find and fix the problem, but still charged me $3200 labor. The service tech admitted he did not know much about AC issues. I do not recommend using United Engines in Little Rock, AR.

  Roy Philpot
6 years ago
Mostly come here for parts for my truck. I have had to put it in there shop one time. They done exactly what they said. Almost always have the parts I need in stock and if not within a day or two they are there. Very friendly staff and very knowledgeable.

  M W
2 years ago
Always helpful and nice. Seems the system is slow these days when billing is involved which is horrible for us (hence 4 stars) but they are always helpful and nice.

  Kendal Miller
5 years ago
Left my truck for them to work on. They got it out quickly and fixed it right the first time which is important for an owner operator. I will definitely use them again. Thanks

  Toby Dirks
5 years ago
Got my series 60 12.7 liter overhauled here. Very competitive prices and excellent service. Would highly recommend to anybody.

  Tony smith
8 months ago
Great service and Friendly ppl

  Richard Krabill
7 years ago
My experience at United engines was very good. They were knowledgeable. And when they got the tractor Ian they found the problem pretty quickly.

  Gordon Morgan
3 months ago
Had what we needed.

  Alisha Hughes
2 years ago
Great prices and can get any parts needed

  Muhammad Ali Farooq
6 years ago
Little Rock ARgreat place for timely repair on Detroit diesel.fair and fast service.

  Kenneth walker
4 years ago
Good place to get your truck worked on

  Cheetoe Speedoe
5 years ago
Great place to get a big truck worked on.

  Brian Walton
4 years ago
Great service, good parts people

  Pete Mott Sr
3 years ago
They're very nice and helpful

  Shaun Simmons
a year ago
Great staff great service

  David Clay
5 years ago
Fast, friendly and dependable parts and service

  Mark White
2 years ago
Nice place to do business with

  curtis conley
3 years ago
It was a good buying experience

  Mark Luttrall
4 years ago
Great place very helpful

  Luis Prichard
5 years ago
Great customer service

  Art Cowden
5 years ago
Fast friendly service!

  James
4 years ago
Best staff in the state!

  Christopher Elkin
6 years ago
Good Truck Repair, Quick Repair

  Randy Callahan
4 years ago
Easy to get to

  Slawomir Wojcik
7 years ago
Fast service