Subaru of Little Rock

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin Pitts
a month ago
Probably the best Dealer I have delt with hands down, our amazing salesman Jeremy made sure we got the vehicle we wanted, and made sure we were happy with everything even after buying. The buying experience itself was quick and easy and straight to the point. Billy the Finance Manager was awesome and made sure we walked out with plenty of coverage for the vehicle. Definitely would recommend!

  AK40 2020
2 days ago
Tommy Stanton was wonderful!! My husband and I have been married for 25 years and currently own two WRXs and have had an Outback as well amongst probably another dozen cars. He was no pressure, knowledgeable and was the FIRST salesperson to ever shake both of our hands and give us both a business card. Not that this would ever be expected but it was so thoughtful and I really, really appreciated him!If we do decide to purchase we will be back! Also- I am a Financial Service Representative for a local Credit Union and I get people shopping for Subarus all of the time. I will send them Tommy s way! Thank you so much!

  chad fite
3 weeks ago
Was very satisfied with our overall experience. Nothing ever gets 5 stars or I would give them 5. We really liked Patrick and was very professional and very knowledgeable about what he was selling us. Took us on a tour of the dealership and the service department. Introduced us to the service manager.

  Cody Trzeciak
4 months ago
After searching locally for a vehicle and not finding anything, the Subaru dealership in Little Rock was highly recommended from a friend. Within 20 minutes I was on the phone with Richard Wade and I am so glad I did. I told him the budget id like to stay under and had never driven a Subaru before. Richard not only exceeded every expectation but blew them out of the water. He was thorough, easy going and a genuinely great guy. The first vehicle he found was the perfect vehicle for me and under my budget. He took the time to make sure every detail was covered from the detailing to the inspection. The financing was incredibly easy, hassle free and zero pressure. The service department is top notch as well. Richard even took time out of his off day to make sure everything was completely taken care of. I can see why this dealership is so highly recommended. If you re in need of a vehicle, new or used, go see Richard over at Subaru Little Rock. I cannot recommend them or thank them enough.

  Jared Blackwell
a month ago
Excellent service!! My wife found the car she wanted online. She put in and inquiry, and Taylor contacted her immediately! Had the car and paper work ready within a week as it needed some repairs! We drove 2 hours to pick it up and it took less than hour tops!! Amazing business!!! Couldn t recommend our salesman and this place enough!

  Lori Hisek
3 months ago
My salesman Leroy Castle treated me like a person. Women know what I mean. He knows his stuff and I got the best vehicle for me - 2024 Subaru Outback Wilderness! I was comparison shopping and he had the answers. Highly recommend!

  Nancy Barrick
a week ago
I had an excellent experience having my car serviced at Little Rock Subaru. They were quick, professional and made me feel valued from checking in to checking out. I felt like they appreciate that I purchased my Subaru there and they want me to continue enjoying my Outback. This is the 2nd Subaru my family has purchased there and the customer service is consistently excellent.

  Brittany Heard
a week ago
The service department is very professional and expedient. The loaner I was given to use, while mine was being serviced was more than expected. I will have no hesitation using the Subaru dealership for all of my Subaru needs. Thank you for the wonderful experience.

  Blase Zinck
7 months ago
Great experience buying a new car, start to finish. We didn't get any notifications when our Impreza was being built or when it was shipped to the dealership like we were suppose to, but I don't believe that's on the dealership. It was sort of a nice surprise when we found out our car was suddenly ready to pick up, right around when they said it would likely arrive. Patrick was a great help throughout the process, along with Chris, Big Jackson, and James.

  K M
2 months ago
This was the smoothest, easiest vehicle buying experience we have had. Jeremy was low pressure and very knowledgeable about the vehicles. I'd recommend this dealership of you are shopping. And definitely ask for Jeremy!

  Bill Minier
2 months ago
Couldn't ask for better professional support from the sales staff through the financial service. Only complaint I would have is the interest rates on a new vehicle. Seems to high. But was explained that it's because of the economy our current administration has us in. And I completely agree. Hopefully the interest rates will drop soon and we can refinance. Other than that, I'm completely satisfied with the way our experience went with Subaru of Little Rock. Especially with Taylor an Billy.

  Kaley Fanguy
3 months ago
If you re looking for a great car buying experience, Robert Taylor is your guy! He listens to what you want and will answer any question you may have about the vehicles. I couldn t have asked for a better/easier experience!

  Jim Montgomery
a week ago
This was the most enjoyable visit I ve experienced in many trips over to Suburu of LR. A new service writer waited on me, and she was through yet very friendly. She explained about this visit and the upcoming one that would be major because of mileage. I thought she was very new, but she stated she had been here for 1 1/2 years. I will always ask for Maddie, and thanks for the Service Manager making such a smart hire.Jim Montgomery

  Elizabeth Smith
a week ago
Called day before for oil change and some tire service. Very polite on phone and they got me in the next day. The service staff were very efficient and professional. Only took one hour and they clean your car inside and out!

  GET_WRECKEDX10 0
2 months ago
We knew of the upside down situation we were in and were realistic. We had pre picked the 2 cars we wanted to see and they were waiting on us when we arrived they didn't crowd you while you test drove they just hand you the keys and say have at it. We returned and decided we liked the other color Better and my favorite part by far. THEY DIDNT JUMP STRAIGHT TO RUN YOUR CREDIT. They ask for some numbers from you and plug in some rough numbers of course as long as your honest about your end they got us a really close number without credit then when credit applied they got us EXACTLY were we wanted to be. Once they had our number paperwork lasted at most overall 10 minutes. Our salesman Chad was busy doing multiple sales at once but he was so easy going and made the deal so easy we didn't mind waiting to hand the old keys over from getting out stuff and thanking him before leaving. This is our 2nd vehicle from the winrock dealer line up in Little Rock and I have to say truthfully they have made us life time customers. 2 vehicle 2 flawless sales and 2 vehicles very affordable and most of all WHAT WE ASKED FOR. Thank you Chad and the whole sales team! (We haven't gotten pictures because it won't quit raining)

  Steve Hulsey
3 weeks ago
We showed up having at least some idea of what we were looking for. We were greeted by Reggie who explained the various option levels and features. Reggie was very patient and helpful with all of our questions, and he was very knowledgeable about both the cars themselves and service specifics. The entire process was straightforward with no hassles, no pressure, an no problems. When we took delivery of the vehicle Reggie worked with the family to get everyone familiar with the vehicle and its features. A great car buying experience.

  penny jensen
7 months ago
Jeremy was a great sales man. He called me first to tell me that the car I was looking at remotely online was no longer available they just sold it that morning. He questioned me about my criteria and called me a second time and told me all about a car he had that he thought was exactly what I was looking for. Offered to hold it till I was able to get to the dealership since I live a couple hours away. When I got there my kids and I absolutely loved the car it was exactly what I was looking for. He had in fact paid attention to me when I told him what I was looking for, the price range I wanted and everything and he nailed it!Big Jack in financing took care of everything. I don't think I've ever had an easier time buying a car Jeremy and Jack just made it super quick super easy.I couldn't be more pleased with my experience my parents have also bought cars from them so they came highly recommended already.Thank you guy's.

  Justin Cochran (NukeMaN)
3 months ago
Melanie is an amazing salesperson that is super professional and knowledgeable. Thank you for answering all my questions. Car buying has always been extremely stressful experience for me. Thank you for making my experience fun and stress free. We love our new Subaru.

  Mary Farmer
6 months ago
The very best car experience I have ever had! Mark was great as the sales person, and the manager came out and thanked me for being a customer. Financing was smooth and handled by a very professional and friendly young man! Love my new Outback!

  Emily Hearnsberger
a week ago
Reggie was great!! He was so helpful and knowledgeable about everything! I got the Ascent and love it!! Alex really worked with me on my deal and I couldn't be happier!!! Highly recommend Subaru of Little Rock and ask for Reggie!

  Terry Buckingham
5 months ago
I went in for an oil change and left with a new car! This is our third Subaru and we love them. We have never had a maintenance issue on any of them, the no pressure sales and finance teams are easy to work with and are very helpful both before and after the sale.

  Natasha McElderry
3 weeks ago
I have always had a good experience at Subaru of Little Rock since I bought my car in 2018. Recently, my Ascent needed some work so I made an appointment to have her checked out. The rep made sure I understood they were undergoing a renovation and offered a loaner car during our call. I had other transportation, so I declined. After dropping my car off at my appointment time, Maddie called a short while later and said they likely would not get to it that day. She verified again that I did not need a loaner car.During the repair process, which took several days, Maddie kept me informed and gave full disclosure on the diagnosis and pricing. She called several times and always made sure I didn t need a loaner vehicle.When I went to pick up my Ascent, Maddie reviewed all the repairs with me. My car now sounds and runs great! Highly recommend the professionals at Subaru of Little Rock!

  Timothy Green
2 weeks ago
Best car buying experience! Taylor did a fantastic job. So good, it is the 2nd car we ve bought from him. There s not a better, more knowledgeable sales person we know of. THANK YOU Taylor!

  Melissa Cox
5 months ago
Chad S. was amazing to work with!! Even though I had researched the Ascent Chad was very knowledgeable and was able to educate me on many features and even the history of Subaru that I was not aware of! He is great and I will definitely recommend him to anyone I hear is looking for a Subaru!

  Laura James
2 weeks ago
10/10 great service and value! Traded in our first Subaru Forester Sport and ended up getting the same one, but a newer model because we loved it! Gregg really took care of us... even let my kid color while doing the finance part! Great trade in value, quick, golf cart rides, full tank of gas, 4 oil changes/tire rotation, free snacks/drinks, cheaper monthly payment, a new car, and awesome service!

  Nancy Harris
a month ago
The entire experience was fabulous and that comes from someone who dreads having to buy a new car ( I drove my last one 17 yrs !)You will be treated with respect and patience.They encourage repeat questions, give time for soaking in new information and reassure along the way.The milieu was pleasant and comfortable. I enjoyed chatting with enthusiastic subaru owners of many years.Subaru of Little Rock gets 5 stars to match the top rating of my new Forester in Consumer Reports.Thank You!

  Mel Rackley
a month ago
Nick at the front desk was VERY helpful. Tommy, my salesman, was very communicative and helped me make an informed choice. & everyone in service did a lovely job getting my car not only to peak running condition- but also looking brand new! Easiest car buying experience I ve ever had!

  Craig May
7 months ago
The easiest least stress getting a vehicle we have ever had. Greg our salesman was TOP notch and our finance (paperwork) lady was absolutely amazing and funny. We will definitely be back.

  John McDaniel
a month ago
My wife purchased an Ascend in 2019 and we both love the car! It is excellent in the rain and snow. Just had it serviced/oil changed and as always they got me in and out very quickly and with a smile! Great experience, great dealership!

  Richard Seymour
2 days ago
The easiest and quickest (60 minutes)vehicle purchase of my life. Melani and the rest of the team were amazing and will recommend it to anyone buying a vehicle. Well done Subaru of Little Rock. I'm in love with my 2024 Outback Wilderness.