Pick-n-Pull

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angelique Michelle
a month ago
Not only do they scam people into buying a "set of rims" that they have set out. Then when you realize that a total different rim is on the bottom they convince you that a total different set that's not even meant for your vehicle will fit, and if they don't come back in the morning for a refund because they didn t wanna go the refund route . So as soon as you realize they wont fit they wont offer a refund but instead BAN you from the store.That is the most unprofessional way of doing business ever. That is the owners words too. If you didn't want to do business that way please talk to your managers because that's what he said. I hope y'all lose business.

  Roman Greathouse
a year ago
The Yard itself was huge, and had tons of different vehicles to walk around and look at. Some of the people also walking the lot were interesting.$1 entry fee and then whatever you pull is priced at the window when you leave. Bring your own tools, you ll save money.I hate to say this, but they never answer the phone and they are super super staffed. If you want to go, check the hours here on maps.

  AircraftMechanic
2 months ago
Prices have gone up and it makes no sense to break your back pulling parts off old vehicles when you can, most of the time, buy brand new from rockauto or used off fb marketplace for nearly the same price. They never have any wheelbarrows and if they do they re busted up. Dixon road salvage yard has much better prices and it s far cleaner, they just have less inventory.

  Mike Finch
6 months ago
You get in for $1 and find and remove what you need. Pretty simple stuff. For what I got, the pricing was completely reasonable. Only been once, but plan on going again for sure. Take a wheel barrow or cart to carry your tools. It's a big lot and a 25 pound tool bag starts to add up fast when your walking across the lot.

  Michael Hall jr
4 months ago
Its a nice yard.. expect no mileage info on the list before people removed odometer what if someone are interested to buy low mileage for the whole electric cord for the engine.. thats what I am looking for..

  J Griffith
9 months ago
How do I begin??? We arrived at this place. The tattooed lady at the window was Rude as hell. She acted like we had been there before and knew what to do. Every time we asked a question she got more rude. After being so rude she charged us $1 each to enter the property. I thought we were going inside an amusement park. She stamped our arms in case we wanted to re enter the park. There was no cotton candy or funnel cakes to be found. I am so unhappy I will not bring my children there again!!

  Justin Stegall
5 years ago
Wear boots and bring gloves. The $1 entry fee makes it not as painful when you go looking for a specific part and get to the car just to learn someone destroyed it in an effort to steal a headlight bulb. Hit or miss on finding what you need.

  Mathew Wescott
11 months ago
So now they are charging a "core charge" for aluminum rims that was not included in the quoted price. The man at the register said they just changed prices Tuesday, which was the exact same thing they told the guy in front of me who they also quoted the wrong price to. And they want to charge an "environmental fee" on everything, including the lug nuts i was planning to get. They are playing games here now. Expect to pay much more than you are quoted.

  Tristan Smirnow
7 months ago
Got a eletric harness for my dual fans and 2 sets of fuses all for 40 bucks or so. Just have to pull the parts yourself.

  Christopher Worsham
a year ago
I wish i could give this place 0 stars for the rude way that lady handled herself at the front when i asked if they sold batteries( even tho online they show they do sale them they don't ). They never answer the phone and they are not even busy. i walked to the lot from my house 20 minutes to ask for the battery and this is the customer service you have please shut it down if you don't have the right people there to do the job right. nobody needs to be treated this way. GROW UP!!!!!!!! FYI: I definitely have video of some workers up there not answering the phone while the person calling is right Infront of them in line. Even while they just sit there and laugh at each other worst yard I've ever been to.

  Dustin Brockinton
8 months ago
Poor customer service, way overly priced for used parts that you or them isn't sure that it works. HIGHLY DO NOT RECOMMEND THIS PLACE....

  Michael Skinner
a year ago
Great chance to find your part at a cheap price and learn how to pull it before installing it on your own vehicle. As long as there is supply of your car it's an awesome place. I can never seem to find Sedonas here for example but tons of Sonatas.

  J ay
3 years ago
A great place to go find parts for your vehicle. The staff is always helpful. I've never had any problems, and I've been going here for many years.Sometimes you find what your looking for, and other times not so much. If it's not a part you have to have that day, check back later as they always have vehicles coming to the yard.It's a lot cheaper than dealer parts or aftermarket parts. Save yourself some money, Pick-n-Pull the part yourself.

  Casey Garner
a year ago
I used to pay $1 and sign in to go look for parts but the last 2 times ive been during business hours ive had to walk away due to rudeness from employees and go to the one on down the road. I still use this pick and pull but i only shop here after hours now. They have a parking spot in the woods beside the place and you can access from the back entrence for free and you get less hassel from employees this way. Would ONLY recommend shopping here after hours.

  W A
a year ago
It's an alright place. Problem is I live 45 minutes away and If I need a good part cheap I have to make the drive. I call and call and call, can't get a soul to answer the phone. The closest I get to someone answering is when they pick up and hang up. Must need someone to man phones at all times

  Barry Burton
5 years ago
$1 entry fee. They give you a printout of where you should find vehicles compatible with the part you're looking for. Seemed reasonably priced. Paid $9.49 for a seat switch that I could find online for the best price of $93.27. Tried it out in their parking area and it worked fine, though I could have exchanged it for credit if it didn't.

  james hatfield
2 years ago
WORST EXPERIENCE EVER!!! I tried to pay to get into the place but the lady that was in the booth at the time had a real bad attitude with me. I was waiting for this gentleman to settle his bill collect his parts and go. After he had left I was next in line but she told me to step aside so that the next person to collect parts and leave could go before me even though I had been waiting there longer, and even then the people behind me got to go before I did. I can guarantee I will never be back there EVER again. It's an extremely shady place, so if your looking to be mistreated and shoved aside this is the place for u otherwise I would warn u to stay far away from this place.

  Rosalind heard
a year ago
The only thing I didn't like was they let you in bit if you get back to the exit if it is after 6PM you have to leave it and come back when they could have cashed us out then we wouldnt have to come back the next day

  Richard Ragland
5 years ago
I would love to give this place less than one star. They absolutely are not customer friendly even though all their advertisements that store hours are till 5 they close at 4:30 we're not allowed to get our part even though we still had 30 minutes to go pull one little part with two bolts. I would not recommend Pick-n-Pull to anybody at all, not even Satan himself.

  Harley Hooker
a year ago
Usually has a good selection. Wish they would update the inventory list more often as some of the vehicles are long gone.

  Micheal Mount
6 years ago
Customer service is very rude. If you call them they will let the phone ring and ring and if they do pick it up it is only to lay it on the counter and walk off. I could hear their conversations with guests. I sat there for 15 minutes and finally gave up. They never said a word just took the phone off the hook. Today I call and I get no answer. First part of the day busy signal. Surr they took phone off hook again. Anytime I have visited, the ladies in the shack are very rude. I would not recommend this place to anyone. You others who said that the cs was great need to raise your standards. They need us to survive. We don't need them. There are plenty of salvage yards. Call u pull it on Dixon road. That is good customer service. PickNPull should train there staff. Tell them to smile and greet their customers not just take you dollar and slap a stamp on your hand... will not go back. Good luck.

  Brad Hopkins
5 years ago
You have one employee who likes to wear a yellow vest that hates to make you money. apparently checking out at 5:04 pm is a no go even though I was willing to pay cash. Awful business concept becuase I had a wheelbarrow full of parts ready to pay and he continued to say how he would like to go home. he referred to it that this is like a casino once it is closed its closed. Thankfully a nice lady helped me and was willing to take my money so I can leave with the parts I needed. I hope his customer service improves so your business can make a better profit i was only attempting to check out not pull more parts after close.

  Tammy DeRoche Lange
5 years ago
I pray it changes it's policies on stranger danger in the actual part yard itself. It needs to have a placed camera, every angle. Also a bundle of employees to not only help you find the part, etc. , you need also have customers to protect! Great service to anyone looking to make a deal for just about every vehicle@

  Matt C.
2 years ago
Shouldn't have to pay a dollar just to look. Very difficult to find tires on wheels or wheels here now, they let tire shops come in and buy them in bulk weekly and they take the wheels off and package them to send off for recycling. U-Pull-It opened another location on Dixion road after selling this location to them, it is better in terms of the issues I mentioned here..

  Katherine S.
2 years ago
Closed gates 30 minutes early so you can't get in unless you know someone. I suggest you check the website first to see if the vehicle you're looking for is on the lot; the staff is nice but doesn't know much.

  Monica Vera
4 years ago
Really good place to find parts to fix your car but the costumer service is awful . I was trying to wait on my husband at the check out point (since I was bringing him money to pay), I have my son with me, we had just made it there when one of the guys told me the kid couldn't be there (I understand and respect the policies plus I know it's probably for the safety of my child although we weren't really in) but the way he talked to me was very rude, I said it was ok (and never denied on getting out) but still wanted to explain in a friendly mode what we're really doing there but he didn't even let me talk and told me again that the kid couldn't be there. Like omg! I know, we're getting out.. He could just be more respectful there was no need to give me that actitud.Today I just called to sell my vehicle, a lady took my call, she was very rude and again she won't even let me talk and hung up on me when I told her to give me her name so I could talk to someone else and complain about her actitud (of course she was going to). They're there to answer our questions and concerns in a respectful manner since we deserve quality service as coustumers doing business (it's not like I'm calling just for fun) that's their job and if they're don't like it they should quit. I hate that there's not a coustumer service line just a survey that won't really let you specify what's wrong.

  Skylar Vinson
5 years ago
I called just a moment ago to sell my car and had the best experience speaking with a woman named Denise who worked on the floor. Great and cool people work up there. Quick in and out. Great place. I highly recommend them.

  Muize Lemboye
5 years ago
They have lots of cars from which one can choose parts from. There is almost all certainty that you will get what you are looking for. You pay $1 at the entrance and you can go and pull whatever part you want to pull. I will strongly advise that you come with your equipment as they do not provide tools to pull the parts. In the best interest of everyone, I will also advise that you go there with an experienced mechanic to pull the parts.

  Rob
5 years ago
Their great if your model car is known for breaking down or being a wreck magnet. Prices are usually the most competitive over all other salvage yards. And if you're lucky enough to be there when they get fresh arrivals you just might be able to come out of there with everything from a almost new transmission to complete New like interior.

  tom carter
6 years ago
Perhaps all the other bad (and unfortunately accurate) review crowded out my comments here or they just reported them so they would be removed. Either way, these guys are a**holes and their prices are exhorbitant. Every negative thing you read here is absolutely true. Buyer beware. Worst run business I've been to in years and the customer service , oh where do I begin. The employees have disgusting attitudes toward customers and it seems they have forgotten that the only thing they have been able to accomplish in life is to score a job working for a junkyard. Yeah, winning.