O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephen Afolabi
3 months ago
Highly unprofessional and poor customer service. Would not recommend to anyone. I was the only customer and was there for over 20 mins; They were all acting like there was no one standing. I felt like one of the ghost in Michael Jackson s thriller.

  Chris Crowder
5 months ago
Service by Rod, the manager was great. He is the reason I would go back to his location.

  Nungela
a year ago
I paid $284 for a new battery. The only one in stock as a matter of fact. The battery died within minutes and I took it back to the store. The clerk told me that it had been on the shelf for too long and just needed to be charged. I spoke with a few guys about it at work and they laughed at me. They told me that I was played with because I m a girl. A single mother. I did not have the time or energy for the argument so I was very polite. Your checks won t get any bigger by ripping women off. I want my money and my other battery back.

  Robert vila
3 months ago
I'm satisfied with the locations as they are close and convenient.

  Corey Taylor
7 months ago
Asher avenue o'reilly has the worst customer service I was in there today. The woman stopped working with me and started working with someone else I guess tha is how u are win u in the hood

  none Ya business
9 months ago
Have and always will do business with these guys and gals. Great service

  Billy Lingo
2 years ago
It depends on who s working some of the guys are very nice and don t mind answering any and all questions and a couple of them that so much overall a good place to go although I prefer the one off McCain Mall

  Gray Turner
a year ago
I needed a dead battery checked. They were quick, polite, and offered to charge it for free. I'll be back there again.

  Steve Canales
4 years ago
Lousy service. avoid this store. I needed a bulb for my taillight. I walked into the store and noticed that there was no electricity. There was a power outage. Someone at the counter (who later said she was a manager) said they couldn't sell anything because they had no power. I told her what I needed and suggested that I would pay cash if she would use a pencil and paper to figure out the tax. No way was that going to happen. I couldn't believe that a manager didn't know the basics of sales. You must be able to calculate the total sum and you don't turn down a sale. Avoid this store.

  Alan Young
3 years ago
Perfect place for parts for any vehicle. Great prices.

  Clarence Middleton
a month ago
I went in with a couple of friends in search of 2 led trailer lights. My friend found 1 that he wanted but they only had 1 and we needed 2. The salesman (dont know his name) sorry) must have been a district manager or should be, checked the back , no luck then he offered to get another one for my friend . i expected to hear "we can have it here by whatever time tomorrow", but this gentleman not only checked with another branch store but he drove to this store and brought it back in a matter of 20 mins or so. I have seen alot of great service over my years but never to this level. Outstanding job. If your not the district or regional manager your being robbed. My hat is off to you sir

  Robert Johnson
a year ago
Friendly helpful service as always at O'Reilly. They offer custom paint in spray cans to match your car's color!

  tommy w
2 years ago
Near perfection in an auto parts store. The layout made great sense and the staff were surprisingly knowledgeable and very friendly. Overall excellent experience.

  Rhemalith Duncan
2 years ago
I had to go back to the store twice for an alternator that would not fit. They kept giving my step dad the wrong part... I don't understand why this happens. It has happened once before on another repair.

  Teresa Ternaprovich
a year ago
You would be amazed at the price of parts these days.I guess it's not O'Reilly's fault, and they did have my starter in stock.

  Highland
6 years ago
Worst location I ve been too. Spent almost $100 here and didn t get not one thing we asked for and had to come back multiple times. I think his name was Dustin. Instead of telling me that they don t have it , they gave me other stuff that I can t even use on my car. Got my refund. I won t be coming back to this location.

  Charley Filipek
6 years ago
The reps at the O'Reilly store at Asher Ave. in Little Rock were superb in their help in finding the correct parts and changing an engine pulley bolt from the damaged pulley to the newly purchased one. Shawn, on the phone, and Ray at the store were both extremely helpful. Thanks !

  Thomas Dancer
4 years ago
This location has left me stressed and having to drive even further to baseline location to find parts info an satisfaction. I rented a tool an could not even Return it to this location because they couldn t give me the money back. Asher location Has so far been the only O Reillys to let me down

  Ray Smith
4 years ago
So I needed a radiator for my 99 Accord and after i installed it the radiator cap wouldn't fit. Seems that I was sold the incorrect radiator, which doesn't matter, they didn't have a cap to fit it anyway. Now they are saying I'm going to have to wait untill Monday for the correct one to come in.So here I am standing exactly where the dales woman. who had very little auto knowledge for helping customrrs, left without finishing up her obligation to me, nor was an " ill be right back". To let me know what's up.As far as coming back, or giving a good reference to O Reillys Auto on Col Glenn, LR,I say dont waist your time or money on these people.And still no communications or acknowledgement that I'm still here a the register waiting on this woman to atleast get someone who can help me.Can't drive without a radiator or cap for it.Im very dissatisfied and wish I owned this store. I'd clean house and get people who are friendly knowledgeable in the field that they work.

  Terry williams
a year ago
Gave me the runaround only good thing I can say about it was the girl who works there she was really good

  Super Supra
a year ago
Knowledgeable and friendly. Great atmosphere. If you need anything for your vehicle and your in the area, by and check em out.

  Abdullah Al-Maliki
5 years ago
The staff there is the best and the managers/supervisors are always there to help you in every possible way regarding your cars issue, whether it's a part, a belt diagram or something else. I go there for all my cars' needs.

  Renee Conklin
a year ago
The person didn t want to get a bit wet to put on the windshield wipers. I ll go to Autozone next time.

  Stephen Elliott
2 years ago
I really don't want to give one star, but have no choice. I call to see what time they close they said 9:00, I get there and a guy walk to the door and locked it at 8:38 pm and 2 of them ran to the back, one came back with a broom to sweep. I could have just went somewhere else in the first place.

  Manuel Hobby
a year ago
Needed a four way tire tool (lug wrench) and O'Reilly had it at a fair price

  Marvin Powell
6 years ago
I use this auto parts store because it is closest to home. If you look online, most are priced the same. This one has good service most of the time.

  james bates
2 years ago
They have good costumer service and give you help ,the help you need,not like AutoZone where they try to sell you stuff you don't need

  Kendrick Raino
6 years ago
Excellent customer service, even helped me pick a better option! I really appreciate that level of care!

  Islam Akef Ebeid
2 years ago
Good customer service they usually try to help me find discounts.

  Derek Eskew
a year ago
They only had the low pressure valve stem for the 2003 Saturday view V6