Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marc Harrison
5 days ago
Edward Short, at Midas -LR- Rodney Parham Rd., is a great asset to his company. He fixed my rotors and pads for my Land Rover, with no appointment needed. I drove in and his techs fixed the SUV. Edward is professional, courteous and he treats people the way he wants to be treated.

  Karim Adatia
2 months ago
Edward and Brian gave me the best service...this guy's have great knowledge and with my Midas coupons I got synthetic oil change 20 dollars off and synthetic transmission oil change for 160 that's about 75 dollars less than dealership ..I was in and out with an appointment in 2 hoursWhy go anywhere else

  Zachary Hall
2 weeks ago
Great service and fair prices. It was a great team to work with.

  M
a year ago
Very happy with my service today! I was having brake issues (as well as needing an oil change) so I made an appointment. Unfortunately, the repairs needed were more extreme than I hoped, but the guy behind the desk was honest and up front about everything. I chose to just get everything done and asked how long it would take. He estimated 2 hours and it did take just a little over 2 hours. My brakes are now working beautifully! I ll definitely return for repairs in the future.Services: Brakes, Oil change

  Roben Alexander
11 months ago
I ve never had an issue with service at Midas and I ve done business with you guys for years. Whoever the manager is at the Rodney Parham location went above and beyond to ensure everything was taken care of correctly. Sometimes things happen out of our control but the manager and his team are amazing at what they do. Thanks again.Service: Engine repairService: Engine repair

  Savanah Lajeunesse
a year ago
Staff was very friendly and helpful. Service was quick. I didn t need too much, just an oil change. They checked for what I thought was an oil leak and gave me an honest and timely response. Price was reasonable also. They certainly gave me some relief.Service: Oil changeService: Oil change

  Britney Jefferson
7 months ago
I brought my truck there to get it fixed the financed all the parts they didn't not put new parts on the lied a employee brought us to the side and told us they did not put it on there. We came and got the vehicle was not fixed now they are getting our money every month and they didn't fix our car what do I need to do because I will be notifying the attorney general for this situation.

  Kolton Thomas
10 months ago
They did not have the part I needed, but went above and beyond to call around other places to try and help me locate the right hose extension for the filler neck on my gas tank. Great customer service by Alex in the front.

  Whitney Lunsford
a year ago
The employees at this location are always very friendly and I feel like they re trustworthy. They have always done good work for me and my family. We use this location regularly for both oil change and other services.Service: BrakesService: Brakes

  Rasta Fari
4 months ago
Called and asked about simple service the guy was very cold bo courtesy

  Tobi Gilbert
11 months ago
Update: So, Midas contacted me and indicated they wanted to learn more. The rep indicated someone else would be contacting me to discuss further, and I never heard from anyone again. Review is updated to reflect the latest. Guessing they were just bad. We paid $2500 for a brake job on a 2006 Jeep Wrangler TJ. We were from out of town, and the brakes seemed to suddenly go out. They guys were all nice, and they showed me the older parts (the Jeep is older, but only has 55,000 miles on it and is mostly towed behind an RV - which they knew. They told me that the brake lines were rusted, and the had trouble putting a new after market one on the Left rear brakes. They did nothing to the front brakes. They did a full brake job, and the Jeep was driven very little afterwards (it was towed behind the RV from Arkansas to Maine). Approximately 1 month after this very expensive brake job, the brakes were totally destroyed and had to be redone again!! The Jeep dealer mechanic theorized they either put the new pads etc on wrong, or they did not get them adjusted precisely. He also noted that they did not catch that the front brakes were on the wrong sides (although he said only a Jeep expert might catch that and it was done prior to Midas getting it.) However, once the new brake job was done, he showed me the right rear brake line (which Midas did not replace) and noted the rusted, compressed areas on the line. The Jeep Dealer mechanic tested this line and showed that not even air could get through it, much less brake fluid. SO, the fact they missed this could have contributed to the total destruction of the brake system - especially on the right rear. However, because we tow it with a Blue Ox system and we cannot PROVE that Midas screwed up, we let it go. I think the Midas crew are just relatively young, and may not be experienced enough - especially with older vehicles to have known some of the nuances the Jeep dealer expert with 37 years working on Jeeps knew. Either way, I will never trust Midas again as I am now down almost $5000 for what should have been relatively simple.Service: Brakes

  Cara Ham
7 months ago
So today has been a nightmare ! This tire shop was supposed to change my passenger front tire and changed wrong tire , kept my good tire . Got down the interstate and my lug nuts were all loose and still had a bad tire . I could've had a wreak ! Would not suggest this one!

  Sarah Garberi
8 months ago
I went somewhere else once, huge mistake, HUGE! I told them all about it. These guys always take great care of me and my vehicle!! Never over sell me!

  Ameria Jones
10 months ago
Replace cv axle; struts; shock x1; alignment.They worked my vehicle in although they were busy. Very professional and friendly service!Greatly appreciate the Rodney Parham Team!!!

  Megan Easter
a year ago
I made an appointment for an oil change, arrived pretty late (I let them know but still), and they were still able to get me in right away! They've got great prices, amazing coupons, and are very kind! I'd absolutely come back here again.

  J Richie
a year ago
Scammer prices. Went in to replace my rear break pads. The guy at the desk just slid over a receipt for an inspection after I explained I already had one. He then took it back like he was surprised I could read and refused my rideshare discount. Don't let them rip you off.Service: BrakesService: Brakes

  Mad Poet
a year ago
I went to Midas for a brake job. I was quoted nearly $1100 for front and back brakes and rotors. I went to a different brake shop and was surprised to find out that I didn t need new rotors at all. I ended up paying $300 for front and back brakes pads and labor. I m extremely disappointed to think that they were going have me get unnecessary work done. I will never go back!Service: Brakes

  Julius DeBerry (Majestic Studios)
a year ago
Nice customer service. Answered the phone in a timely manner (which is kinda hard to come by these days). Timely service. Comfortable waiting area. I'd come back here again. Recommend to others needing an oil change. Coupon is on their website.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Justa Guy
a year ago
They are always there when i need my car worked on. Always friendly and welcoming. They give me a price before doing the work and in the end there are no surprises. Highly recommend

  Sarita Sanford
8 months ago
I went to four different places before going there to fix a small but annoying problem with my car. it took 15 minutes and cost $12. perfect!

  Taylor Thomas
7 months ago
These guys were professional and very fast. Definitely coming back next time I need brakes

  Brook Custer
a year ago
They were respectful and honest. As a woman I always come in kind of cautious because the upselling thing is absolutely real, but I got nothing but good advice and exactly what I needed without any of the hassle. I will definitely come here again!Services: Tires, Oil changeServices: Tires, Oil change

  Chave Alela
a year ago
This place is the best! The guys were very kind and fast and hard working. I Highly recommend this location! They changed my oil in less than 15 minutes. Amazing service!

  Ericia Curruth
a year ago
Came in for an oil change, cabin and air filters. The gentleman behind the desk was nice and polite. The wait time from me coming in and my car heading into a bay was minimal. Love the new atmosphere at Midas!Service: Oil changeService: Oil change

  Julie Miller
2 years ago
We had new front and rear rotors replaced while on vacation outside of Chicago. Within 8 months the front rotors needed to be replaced again, but the location here did not honor the warranty and we paid for a complete replacement. Within 6 months the problem returned and we were told that the back rotors needed to be replaced which we did. Again no warranty. After having the car for two weeks, the problem had not been resolved so we took the car back in and this time they said it was the front rotors. Compensated us $25 of the $465 for our out of pocket on the back rotors which apparently were fine. Three front and two back rotor replacement within 15 months and 16,000 miles. Something is wrong hereService: Brakes

  Garrick St. Pierre
3 years ago
The staff was professional and friendly. Went in for an A/C re-charge, they advised that compressor was shot; not a terrible surprise. I had expected it might be. The only down side is the prices they quoted for the replacement part was a lot higher than the market. I chose to just pay the diagnostic fee and see if I can get a more reasonable price.

  Greg Spontak
5 years ago
Mostly good experience. Manager and staff seem honest, reasonable. Fairly priced. Only one issue with my experience: I needed an oil change, so I stopped in one afternoon. But they were booked thru closing. They operate first-come-first-served. But manager offered that I could call ahead to put myself on the list. Several days later I did - and they could take me right away! But in the ten minutes it took me to get there, others came in and I still ended up waiting near an hour before they started mine. So, I would say might be difficult to get in & out quickly unless you're there when they open.

  Blake Omar
9 months ago
Great experience . Edward did a good job

  Baxter Johnson
a year ago
We came in because the skid plate came loose from under the front. Mike looked at it and patched us up. We are so grateful because this was that 'one more thing' that was pushing us over the edge. The kindness we were shown has left a very positive impression. Thank you

  Ana H
5 years ago
I loved coming here and have been for years, but If I could leave 0 or negative stars I would. The technician left the oil cap off when he changed my oil on April 14th, causing oil to spill out and resulting in a fire which damaged my electrical wiring and many parts surrounding the oil reservoir. While Midas took responsibility, they made me pay for my own rental cars but misjudged the amount of damage and the time I needed the rental cars. They failed to keep me informed of what was going on with my vehicle unless I called or stopped by, which meant I had to miss work to catch them during the week, and each day I was told my vehicle would be ready the next day. I didn t receive my vehicle until it was repaired by Nissan nearly three weeks later on May 3rd, and it was only when I told Nissan what actually happened with my vehicle that they were able to make the necessary repairs. I still have not been reimbursed for the $1100+ I paid in rental car fees that I should not have had to pay in the first place. This is going on week three since I submitted the receipts. Each time I have tried to follow up I have been given the runaround and told that my check would be ready the next day then given the same excuse for two weeks about the one person cutting checks being out on vacation or not knowing how to read the receipts to understand I need to be reimbursed, not the rental agencies. I was a loyal customer until this happened, but I will not use this company again. I just want my money back so we can all move on. I have tried to be patient and understanding, but this mistake has created unexpected expenses and additional stress for myself that I really could not afford and should not have been asked to take on. Maybe others will have better luck, but I would not wish this experience on anyone.