Mark McLarty Toyota Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicholas Peirce
a month ago
I wish I could do 1/2 a or maybe 0. I have had a pretty bad experience over the last 40 DAYS with the Service Center of Mark McLarty Toyota having my vehicle. I guess if your vehicle isn't brand new they don't really care how fast they complete it. (I have a 2002 4runner) If you're considering using them for service, l'd highly recommend going somewhere else. I want corporates contact info.

  Shanta L
9 months ago
I absolutely love this dealership and my sales representative Anthony Stokes. This last time I took my vehicle in for service they had trivia questions and everyone was involved. Two individuals won prizes. The entire atmosphere is absolutely wonderful.

  Lindsey Perry
5 months ago
WORST service I've ever had!!!!!!! They left me stranded with no ride and told me to basically figure it outWont be back

  J E
a year ago
I purchased my used car from another McClarty s dealership two weeks prior. Had trouble with my radio/information screen, which was totally black, no camera, radio, blue tooth, nothing worked. Returned to my original dealership, who then took it to McClarty s Toyota. I was told I needed a new screen and the part was unavailable so it couldn t be fixed and I could come get my car. Wow!!!!! I went to Landers Toyota for a second opinion. Landers found that I actually needed a navigation receiver and the screen could not even be checked until this part was installed. Turns out I didn t even need a screen. Which makes us wonder if McClarty s Toyota even did an inspection!!!!Service: General repairs & maintenance

  Takeisha Keisha Gilbert
4 months ago
I called twice and left messages to schedule a service. I never received a call back.

  Krystal dawn
a year ago
My service guy was nice enough and the shuttle driver was really friendly but the dealership knows my car needs a part replaced and I feel like they're trying to drag it out until my warranty is up so they don't have to replace it. That is so wrong

  Gina Ursery
6 months ago
Rude, rude, rude . The people in the service department is rude Took my car in today10-11-2023 and had Nothing but rude people it work there

  Independence Tint & Auto
a year ago
We were very pleased with the help given with a mod that needed to be installed on a 2015 Toyota Prius V. Tye and the rest of the service staff went out of their way to help us get the job done.

  Jessica Colvin
3 years ago
I had a good shopping experience when purchasing my 2020 Corolla and it came with free maintenance for the first 25,000 miles. The sales guy was very friendly and knowledgeable. However I would not recommend the service department. When I called to schedule appointments I waited 10 before someone answered to make the appointment. Even with an appointment you still wait an hour an a half for the oil change. So why make an appointment? When it came to the 5k/15k mile tire rotation and inspection I was told they topped off fluids but they didn't even check them during the inspection. However the service persond told me they did when I asked. During the last 20k mile oil change they checked the fluids and filled the windshield fluid but not the coolant. When I asked about the level I was rudely told that Toyota recommended the level to be on the low mark not the full mark. Generally not friendly service.

  nayeli glenn
7 months ago
as a woman, whatever lady is answering that phone is not helpful at all. i just wanted an oil change.Service: Oil changeService: Oil change

  Fernando Rivera
2 years ago
Good experience. Free coffee Service: General repairs & maintenanceService: General repairs & maintenance

  Dawn Gratz
2 years ago
Bought my car here, and will continue to service it here throughout the life of my vehicle. Always great service and knowledgeable staff.

  Conrad Scott
2 years ago
Kemp is always helpful and sincere. Always the best experience when I go to McLarty.

  Audra Lowery
5 years ago
My mom had a light she didn't understand light up (uneven tire pressure) and they took care of it, no problem and no charge.

  peter tchemchirov
a year ago
I have incredible experience with Brian Dominguez he was very professional

  Wanda Wallace
a year ago
You can not get the service manager or owner to return your callService: General repairs & maintenanceService: General repairs & maintenance

  John Sindle
2 years ago
Fast in and fast out with appointment. Friendly and professional.