Hwy 5 Auto Salvage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Glen Shaw (Theelder1971)
3 months ago
Very knowledgeable & helpful team. They couldn't help me with a rim, but researched & printed out all makes/models/years that would have a rim for my son's Kia.

  J Dunn
2 weeks ago
Great service. Would highly recommend .

  Daniel Clay
11 months ago
Just had a very disappointing experience at Hwy 5 Auto Salvage.Went to get a replacement Air Vent Grill for my Toyota Camry. I arrive and he confirms they have it. Awesome! However, he then tells me he does not have anyone to go pull the product off the car for me. They re all busy helping someone else. Mind you, it is 3:30pm, an hour and a half before close. I even offered to step outside so he could lock up the office and go get it himself. The part is pictured below. It takes less than 60 seconds to disengage it from the dashboard with a flathead screwdriver. The guy at the counter said he could not do that because he had to watch the phones. So, phones are more important than the customer in front of you? He said I would have to come back on Monday to get the part. Today is Friday. If I wanted the part on Monday, I would have just ordered it online and not inconvenienced myself with the drive to your business.Here is my issue. You small business owners want consumers, us, to support you over online retailers. Yet, how can you expect us to give you our business after experiences like this one? I came to you so I could get the part today, not 3 days from now. I was willing to pay more for local business so I could have the part today. Unfortunately, I won t be back on Monday. Online retailers win again.Save your time on this place, folks. Just find the part online. You run the risk of Hwy 5 Auto Salvage dangling the part you need in your face and telling you that you can t have it.I honestly just can t fathom refusing a sale. My mind is blown.

  Hannah Riggs
a year ago
Quick and easy! I called for a new wheel and they had one sitting at the front desk ready for me when I got there (less than 10 min). Great prices and great service! Highly recommend!

  Crystal Walker
a year ago
It is always tragic when you or a loved one is in a wreck. My daughter was in a wreck in Little Rock on her way back from New Orleans to our home in Kansas. Luckily she was ok but the car was totaled and was towed to J Hook's tow shop. They were the most insensitive horrible place to deal with. I had to have the car removed from the tow shop immediately. Highway Auto 5 was the 2nd salvage shop I called. I have never met a group of people so willing to help. They went out of their way to deal with the tow company and help me avoid any further charges. Highway 5 Salvage gave us a fair price for the car and elevated some of the stress that we were dealing with. They made me feel that me and my situation was important to them and they provided the highest level of customer service. I highly recommend Highway 5 Auto Salvage!

  Curtis Coleman
11 months ago
I called Hwy 5 auto Salvage ask for a part for 2017 gmc terrain. High pressure fuel pump on top of the engine, the told me they had one.. So when I came I told him here pick up part I called about the high pressure fuel pump. I drove all way out here, he said they don't have it.. I said you could have told me this over the phone. I would not driven out here.. Bad business you hv the computer right on ur face.. I'll never come back will not Referral Anyone to this place again.

  Kendra Alvarez-watson
8 months ago
Front counter guy was very rude when all I did was ask if my vehicle got towed to their shop they had my car for 3 months and still isn't fixed I will never do business with them ever again wish I could give them zero stars

  Raul Escorza
3 weeks ago
Good price good parts

  Shelby H.
11 months ago
I called looking for a part from out of state and the customer service on the phone was amazing! Helped me tremendously

  Lauren Russell
8 years ago
I go to school in Little Rock and none of my family lives here. My car got broken into and my window was shattered. I found these guys thru a series of referrals and it was the best thing that could have happened. They are fantastic people who do amazing and honest work and even installed my window for me. I have gone back to them for all of my other auto needs and don't regret it.

  Terry Hendricks
4 years ago
Broke vehicle from this place, was told it was a very good car,got it from a older man who has passed. Car sold for 3600 cash, and wouldn't bulge a dollar less, 1 week the car died has to have it towed,they ran tests and determine it was the computer,then they said it was the coils, week 3 vehicle stops again had it towed again, took it to a garage test were done on it and was told the compression was bad valve 4,5,6 had no pressure as well as 1,2 with very little. Contacted hwy 5 auto salvage it they would not honor repairs or meet me part way. I would not recommend this shop to anyone to purchase a vehicle,if you in need of a vehicle please don't stop there, keep searching until you find a reputable business, run ,run run you been warned!!!

  J k
3 years ago
Did not have the part I needed, but volunteered to search data base and found one for me at different dealer in another town. (The first place I called told me to go through listings and "start calling".) Great customer service. Thank you!

  Brandon Bateman
2 years ago
I needed to junk my old vehicle, and Hwy 5 was incredibly helpful and accommodating. Ask for Jerry Sable, he will give you an honest opinion and a good deal!

  Jimmy Brown
2 years ago
Friendly and very helpful! They give you a personal touch and are reasonably priced!Great place!

  Debra K (Deb)
2 years ago
Salesman Dan went above and beyond to find me the part I needed for my car and sold it to me for a great price.Thanks Dan!!

  Robert utley
a year ago
Very Helpful and affordable prices. Saved me from having to buy new.

  Barbara Ranse Hammonds
5 years ago
Picked up a motor for a mustang my hubby is building. Price was pretty good. Love the 90 day warranty

  James Howard
5 months ago
Had the Wright part at the Wright price.

  Raul Escorza
a year ago
They have good used parts for ranonable price

  Candice Love
5 years ago
Had no idea they do automotive work until my dad took my car in for some work. Fair prices, good work, don't judge a book by its cover.

  Chelsea Schee
8 years ago
These people are a joke sold me a car too didn't last 3 days and they are outragouse in pricing for used parts they want $30 for just a steel rim with no fire u pull it on Dixon road rim and tire 22.50 after taxes DIXON ROAD U PULL IT PEOPLE that's where u need to go great inventory and prices

  latrice shjree
3 years ago
The staff was friendly helpful and they had a restroom for the public they were also fast and efficient

  Shannon Spears
6 years ago
There was a n unfair quote on a car that I inquired about how can a place sell cars and have no financing available.I was ignored for 15 minutes at least then not taken very seriously

  Allen Leech
2 years ago
Didn't have what I needed, but the staff member I spoke with was very helpful. He steered me towards a couple of other places that might have what I needed. I found what I needed at his first suggested location. Thank you

  kyle kidd
6 years ago
Fair prices fast service in and out honest helpful and friendly sales personel

  Brett Robinson
5 years ago
Highway 5 auto is by far the best way to save money on car parts plus they give away burgers everyday

  Thazbium 1996
4 years ago
Mike was very nice and gave me a cheap price for my car part. Thank you mike!!!

  Tyra Jackson (Touched by Tyra)
4 years ago
Very good customer service and they pull the parts for you

  Toni Poindexter
2 years ago
Found the part Ineeded for my 2002 Buick LaSabre. Wonderful way to recycle!!!

  Ibrahim E
7 years ago
Too expensive and the Hispanic guy had the nerve not to trust me to go out and look at a vehicle. I'd stay away from these guys, look else where!