Hill Crest German Auto

4.4 (38)

  714 S Arch St, Little Rock, AR 72201
  (501) 376-8300
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andrew Duke
3 months ago
The starter on my 2012 GL550 decided to go out while I was visiting Arkansas during the Christmas holidays. I called the local Benz dealer but they refuse to work on vehicles older than 2013. They referred me to Donnies but there's a 2 week wait. I called Hill Chrest German Auto and they were able to replace the starter the same day at a reasonable price. Great customer service!!

  Angad Sandhu
9 months ago
Did both my engine mounts and the transmission mount on my W210 om606 e300. No vibrations are felt in the cab at all now, great job.

  Diggy LR (DiggyLR)
2 years ago
I use Paul to help keep my BMW running well and he's been able to take care of the odd issues I've brought him. I needed a new battery this go around (old battery was 11 years old) and they were able to get me in and out within 30 minutes. Although things aren't always as fast as that they are a good shop and won't do you wrong.

  Susanne Braithwaite
2 years ago
We have been dealing with Paul and his staff for over a decade and not a single time has he not been able to repair our Mercedes. Goes the extra mile to get quality parts at the best possible price. Highly Recommend.Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Whit SoFine
4 years ago
I love these people. They are very reasonable and beyond fair in pricing and the work is always exceptional. I have been over quoted many times by the dealership but I can always trust them to provide a price within reason to repair my CLA250. I recommend them from the exceptional customer service to the service rendered.

  Blue Lightning Administration Team
2 years ago
Took my 05 Mercedes in to have a throttle position sensor ($40 on EBay) which according to a Hilton s is less than a 1 hour job. Car had broken down on the way to airport and we left it there for a week. On our return we were handed a bill for $680. They had charged $99 to diagnose problem which had already been determined, $250 for a new battery, battery was less than a year old, 5 times the price of EBay s price and 4 times the fair labor suggested by Chiltons. He totally fleeced me on part because we were in a bad situation. BEWARE OF THIS GARAGE!! GET AN ESTIMATE FIRST-WHICH HE REFUSED TO GIVE ME. Had to leave stars to submit review.

  Samuel Jackson
3 years ago
Paul is excellent. He is always there to answer our questions and he brings a wealth of experience to the conversation. We ve always had good results from taking the car there and he s always been upfront about what needed to be done and what the cost would be. I appreciate the relationship we ve built with him and will continue to trust him and his team.

  NatK
2 years ago
I appreciate Paul and his team for their superior customer service. I trust them to take care of my vehicle. I can always depend on HGA for quality, honest, and timely work.Services: Air & cabin filter replacement, General repairs & maintenanceServices: Air & cabin filter replacement, General repairs & maintenance

  Paul Bullock
a year ago
My family had a C240 repaired for an oil leak which we were charged for and was never repaired . Mr.paul has gotten too old to handle the shop. We were told to return the car in which we did and the car still hasn't been repaired as of yet.

  Paul Devlin
8 years ago
There's nothing fancy about Paul, his team or the location. You won't get bottled water, a loaner car or a shuttle. You won't be able to email or catch them after 4.30 in the afternoon. You may not even be able to leave a message. What you will get is an honest appraisal of the mechanical condition of your vehicle, the work that needs done, the work that can wait and the price it will cost you. You will get it done within the time frame that they promise you, by guys who know Mercedes and BMW's inside and out and have been working on them for 40+ years. I brought in a 2002 Mercedes wagon with 197,000 miles on it, that had cost me a fortune in repairs, just trying to diagnose basic issues at another shop. Paul diagnosed and fixed the issues at an honest price and reassured me I have at least another 100K left in the engine. It now runs better than most new Mercedes on the road.

  Terry Grubbs
6 years ago
Always a pleasure to talk with Mr. Paul. I truly feel he's honest on all his diagnosis. He seems to have compassion. Everyone does not have 2k for something he may charge 400 for. Blessing to have found him and my 3 series runs great!

  william hatchett
5 years ago
Great service! Where I go when I can't fix it myself. Very knowledgeable, strongly recommended!!

  A Transforming
a year ago
Great work every time we take our vehicle in. Affordable prices for services.

  Michael Litwa
3 years ago
Charged me 100.00 twice for diagnostic test and wated to charge me another diagnostic test after they get into air ride. Bill was 278.00 and did not help me one bit. They need to stick to oil changes and brake jobs, and nothing far past that.

  Lisa Douglas
7 years ago
Excellent business. Provides exceptional service. Honest and takes great pride in their work. I have used him for years always received excellent service. The best!!!

  Greg Overton
7 months ago
Great BMW repair shop. Very honest.

  Yassine Tebbaa
a year ago
He told me price and i end up getting other price on my bill ,and when i told him he said i never said that for 50 $ u lost customer Service: General repairs & maintenanceService: General repairs & maintenance

  Dewayne Robinson
2 years ago
Mr Paul is a wonderful person very respectful and very talented. The shop was very clean.he get you in and out.

  Melba Wilson
6 years ago
Great mechanics & repaired our car for less than estimate; didn't do work that wasn't needed.

  Meshika Williett
a year ago
Best place to go for foreign car when you do not have a warranty!

  Adam Hughey
4 months ago
Great Mercedes Service

  Antoine Seyer
4 years ago
Worst shop ever. Paid over $1000 for nothing. Did not fix the problem. Don t waste your time going here.

  Robert Mosley
6 years ago
An alternative to the bullies at that place on Colonel Glenn. Good service with that personal touch

  Chaz B
a year ago
Excellent service and reasonableServices: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Keith Francart
5 years ago
Very good and reputable mechanics

  Olivia M
a year ago
Blower & regulator replacement

  Alfred Davis
5 years ago
Hard to find classic parts.

  Sharon Gordon
3 years ago
Great service!

  Ronnie Coosenberry
6 years ago
Pros

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