AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  christina thompson
2 months ago
I would like to say thank you to the staff that went above and beyond helping me. Excellent customer service! Very clean and organized! Everyone is very knowledgeable and recommend affordable and high quality products! Thank you so much!

  Wylie Wilkins
4 months ago
Had to have my battery replaced today and was helped by an older white man whose name I wish I could have gotten. I m young and don t know much about my car but he went out of his way to make sure I got the right battery, and even showed me exactly how to replace it and why you do what you do. He was extremely helpful and extremely nice, I will for sure be asking if he s in the Next time I go.

  Linda Scrimshire
a month ago
My headlight was burned out and I went to the Auto Zone on Rodney Parham near my house. James, Saphronia, and Arlin were so helpful. They installed new bulbs and sent me on my way into that dark night! Thanks so much, Guys!

  Alex Campbell
5 months ago
Andy Fleming is one of the best people I ve had the pleasure of crossing paths with. He helped me install a car battery as I had my hands full with my daughter, had to use his own tools and really helped me a lot. Extremely nice, knowledgeable, and kind to my daughter who was in a skipped-my-nap mood. Truly, truly appreciate the help he provided me.

  Brooke Peeples
4 months ago
Andy was so helpful and professional. He even took the time to teach us some things about my car to help us in the future. Amazing service from great people.

  Leslie Fisken
6 months ago
Super helpful! Thank you Thomas (Store Manager) for helping find and install new windshield wiper blades!

  Austin Van Horn
3 months ago
Great experience! Very friendly! I had a part break that they didn t have in the store and everyone there worked tirelessly to get that part from another Autozone across town to their location quickly so I could get back on the road.

  Gloria Ward
4 months ago
Everyone extremely helpful and nice. My check engine light came on and they did reading and helped with fluids and what needed. Saved the expense of mechanic and high prices at dealership

  mary martin
4 months ago
Great customer service. Andys' knowledge and expertise succeeded my expectations. I'll use the store anytime I need something for my car or SUV.

  Vin Xander
2 years ago
Autozone is not honorable. Was a customer for over 20 years until this week. Bought a lifetime Duralast alternator for my wife s jeep we bought new because it was supposed to be lifetime. Manager Thomas Reed in Little Rock Rodney Parham location would not honor it because someone at his store years ago improperly documented the name. Did not know until I went back to get the alternator replaced under warranty. They recognized it as a duralast serial and all but refused to warranty it even with my records of all the things I bought over the years. He told me to come back during the week and he would see what he could do. I did just that but Amnesia hit him and would not do anything. Sure there may be some extra paperwork involved but that is not my fault they improperly documented my purchase. Advanced Auto parts was appalled that I was treated this way and I got a lifetime alternator from them. They said they would honor it with or without receipts because that is how they do business. Advanced Auto just gained a lifelong customer and Autozone lost one or more because I am going on social media and telling Everyone!

  Quentin Schwind
6 months ago
They usually have what I need at a reasonable price. This is one of the local parts stores to where I live. The service is usually friendly and courteous. There is usually some one there that has a little extra knowledge to help you out.

  Logan Strom
2 days ago
Friendly staff. Good customer service!

  Luke Straling
9 months ago
Great customer service, prompt and to the point. Helped to find the specific parts I was looking for. Knowledgeable staff, about as much as can be expected, not as good as a mechanic or tech but sufficient. They assisted with the installation of a battery and verification of proper installation and system check. They did try to up sell/add on sale of unnecessary parts but that is to be expected.

  Jared Thornton
2 weeks ago
Jimmy did an amazing job helping me get back on the road!

  Tony Porter
3 weeks ago
Was clean and was provided with great customer service. Rented some tools.

  Hannah Austin
9 months ago
Today I showed up at Autozone as soon as they opened asking for a charge system check, as I ve had a mysterious and undiagnosable issue with my car for over a month. The young man who helped me at first, Arlin, let me know that my alternator was very likely going out. I had planned to just buy the part and drive down the road to have it installed but another guy there, Jimmy, offered to install it for me! I ended up saving anywhere from $300-600 based on a previous quote to replace the alternator from the dealership. These guys went above and beyond to get my car back on the road and I am super grateful!!!

  Fre Hickman
2 years ago
It was good. They don't ask if you need any help finding items unless you go straight to the front counter. I got the oil I was looking for and a suction pump too.

  Rose Jenkins
10 months ago
Awesome in 2 locations Bowman and Rodney Parham. I had my battery checked at Bowman. Needed a part for my car. Picked it up at Rodney Parham and bought a new Battery with installation 1 year warranty. Service was Dynamic!!

  Blake Bowlin
a year ago
Girlfriend's car battery was dead when she tried to go to work in the morning. The Autozone staff helped her in a pinch and found the battery she needed and helped install. We were in and out of the store within 15 min, and the two gentlemen on staff helping us couldn't have been friendlier or more helpful. Great customer service.

  J T
a year ago
Great service. Going to customer for many years now. Having car trouble is always scary but you can go in here and they can figure out what's wrong and then they can help you with it and that's just top notch for a woman that knows zilch about cars. Trustworthy people. They did not try to oversell you. they just get you what you need. And get you back on the road. That's why I continue to use AutoZone.

  Nancy C
2 years ago
I barely got my foot in the store before David was already looking up the model of my car for the proper wiper blades-WOW!! AND in less than 5 minutes he had gotten them, rang then up and had them on my car! DUDE, you just made this my new store home. Happy customer

  Erik Blaty
a year ago
My Go-To place for anything auto maintenance. They offer FREE code reading diagnostics. This is great to give you an idea of "why" your check engine light is on.

  James Pruitt
3 years ago
The 2 employees were both very helpful and friendly. Got new wiper blades. They offered assistance to install them (I guess because I'm old looking), but it was easy enough for me. I'll go back if needed.

  hannah alexander
4 months ago
they were very helpful and patient.

  Dana Whitney
5 years ago
These guys help me every time I come in here. I always feel like I can ask "those" car questions and they are very helpful to help me understand what I need to know. They are good to explain the best item for the price, why I may need something in particular, even have helped put in headlight lightbulbs when I couldn't get to them in the past. They really go above and beyond which is why I go back there anytime I have car needs I can take care of.

  Ces Rivera
11 months ago
Customer service was great!Very attentive and knowledgeable! Definitely will go back!

  Joshua Stillman
2 years ago
Really did not appreciate being sent the wrong parts in the mail, being told to my face that they would reimburse immediately, being left hold for almost an hour waiting for customer support, then being disrespected by 2 members of technical support, and now I'm going to be waiting 3-5 days to get my money back. Its funny that you can take my money instantaneously, but it takes nearly a week to refund. Wont be getting my business anymore. Wish your company the worst.

  Mark W. Ingalls
2 months ago
Well, just really nice folks.

  Emily Esquives
3 years ago
The guy who helped me was amazing a d very helpful but the older white gentleman was extremely disrespectful. My boyfriend asked if he could help us and he told him to stop talking and the answer is no because he has a line of people he is helping, which was untrue nobody was at the store at this time. Even if there was people he was helping he could have directed us to someone who can help.

  Colten McDaniel
2 weeks ago
Fast Great Service!