AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anita Johnson
4 months ago
The knowledge they had about my car was phenomenally extraordinaire! I could have never guess what part to get for my car! When I told them how my car was reacting, they immediately told me what part I needed. I couldn t have never guessed it! Excellent service!

  Alan Rogers
2 weeks ago
Great customer service, got new wiper blades installed!

  Simone Ajaero Barnes
2 years ago
Person at register was very helpful. Walked me to the item I needed, checked for lowest price. Gave me detailed installation instructions. In and out visit. Thanks.

  Mike IronHandyMan
5 years ago
Very great peoples,my trans wasnt shifting,they had the stuff i needed to get back home,great job staff

  Christopher Gortemiller
11 months ago
The staff is knowledgeable or not only for parts but Who are the parts are located. they will help you as much as possible even give you discounts you got coming to your. good place to shop for parts for your automobile.

  calvin j. staffa
5 years ago
Great service, ask for Ms. Dee , she'll go out of her way to help you too,

  J B Cross
a year ago
The folks there were helpful and attentive. They found the right battery for our make and model which fit like a glove when installed. The store was neat and orderly.

  F B
5 years ago
Came by this place on a late cold Sunday night near closing. The two men were SO nice and worked with us way beyond their job duties to help fix an urgent issue. Absolute amazing customer service and wonderful people.

  Carol Evans
4 years ago
I had less than half hour to get to a downtown appointment when I discovered I needed a turn signal light. Thankfully Marcus was working and, boom, just like that-in less than 15 minutes-I was on the road. I was so impressed with this guy; he took care of everything quickly and efficiently, and he's very friendly and personable. Marcus is definitely a credit to your store and your company in general!

  Olivia Norwood
4 years ago
Came in to buy a battery. Was told they had one for 99, I come inside and now the only one they have is 228.... I was handed off to 3 different employees all having to reexplain I was just there to buy a battery. Get to the check out, pay, and I m stuck waiting on a receipt to print for 20 min. The whole time the man on the phone with help desk is huffing and puffing about it. Now it s time to install my battery and I m being handed off to more employees all stopping to talk and do various other task. Ridiculous. I just paid you double what you quoted me while being treated like trash. Never again will I come here. The only employee worth a damn was Darren but I will still not be back

  Lynda Staton (Eurotrekker)
5 years ago
The staff was very friendly. The gentleman who waited on me, put my windshield wipers on my vehicle and made sure they got snuggly. It took a while and it was 98�f with high humidity outside, yet he never complained.

  Bunma Tan
a year ago
Great store and has great service.Had a bad battery, get tested, was shown that it was bad, and was helped to replace it.Dennis was a great help!

  Chrystal Ball
4 years ago
Mr. Keith and Joseph were an amazing help with my battery and stubborn cable that was difficult to remove. They problem-solved and worked together to get the job done. Grateful for their expertise and professional assistance!

  Antonio Reyes
9 months ago
Typical auto parts store, I went in for break pads and was assisted by a great attendant.

  Allie Marie
4 years ago
Hubby and I had a minor problem with our taillights that we thought we were going to have to take to a mechanic. But we took the chance and stopped by AutoZone on 12th to get a second opinion, of sorts. Not only did the incredibly kind gentleman working that day diagnose the issue, he fixed it easily. Did not charge us a penny. Would not take a tip. I tried to stop the staff so I could tell them how satisfied we were with their service, but they had already moved on to the next customers. This told me that they were more interested in serving than receiving praise, and I was very impressed. I will definitely return here for my auto needs!

  marvin weathersby
a year ago
Decent customer service they just always seem to be out of specific items that I need but I guess all places of business I've been experiencing the same problem due to the shipping catastrophe that we've been experiencing here lately

  David Jackson
6 years ago
Went in to get engine light tested. Was told not today. Yes they were busy but a simple, "can you please let me help these other customers and I will check your vehicle" would of be polite and customer service friendly. Took car to advance auto parts. Save yourself time and go there.

  Tony Lipsmeyer
3 years ago
Went to the one on camp in North Little rock because the one on 12th st did not have a radiator hose drove all the way over there and they gave me the wrong part then later this evening went to the one on 12th Street get a water pump they gave me the wrong one what can I say I'm going to let y'all rate it I will rate Advance Auto tomorrow

  Gerald King
9 years ago
Had problem with my truck while in Little Rock from out of town. It was a nasty rainy day and they let me pull under the covered sidewalk area and let me repair it on the spot. They came out and checked on me several times to make sure that I was doing OK. I had to exchange parts a couple of times to get everything right and they had no problems with that. This store is far and away the best I have come across in my 35+ years of working on cars. Wish they were closer.

  Romie Boykins
4 years ago
I went in to have my battery tested. I have had two batteries enstalled at this particular AutoZone in the same vehicle with no issue. I was told that I could buy but HE couldn't enstall he couldn't because it would take 45 minutes. I told him it didn't take that long before. I would need to take it to the dealership. Two different guys changed it out before no problem!!

  Super Supra
a year ago
They are well stocked and had exactly what I needed. Very friendly and comfortable atmosphere.

  My Brilliant Life
2 years ago
These guys are great, used an old gift card, returned a filter came out with more than I went in

  Matthew Padilla
5 years ago
Manager Cornell is one of the most outstanding salesman that I've ever seen in my life he'd was due diligence provided me with the most in fast information for my vehicle in any other things in which I needed to further my experience highly Beyond to the superb extreme highest esteem recommendation for this AutoZone

  The Nelsons
3 years ago
Mane be careful because idk if the guy was hating or what but i went in gave them my vehicle make and model and still got the wrong oil so just be carefull you knw how hateful ppl can be because i really didnt understand that one so i had took it to another store and got what i needed but thank god

  Dale Rak
5 years ago
Red helped me and gave me great advice. Outstanding service and really helpful man. I really appreciate people who actually care about helping other folks

  Nakisha Howard
6 years ago
The worker's are very helpful to customers and very polite they come to your side when you need them.

  Jeff Cantwell
6 years ago
Always friendly, good prices, parts are in stock. Good system for tracking warrenties. And they price match. $145 battery reduced to $93 to match Wal-Mart's price.

  Nicole Darland
3 years ago
My battery died and i had to get a new one the staff was great and helped me out no problems.

  keeshaun baker
7 years ago
First let me just say the employee was not in a friendly mood nor did he act like he wanted to be there. I went in wanted to get my battery and alternator tested as I had to keep jumping my car off. The guy told me that my battery looked new (I've had the car almost two years and never changed the battery so I knew he didn't know what he waz talking about but I didn't bother to correct him) he said the machine was reading that my alternator was bad. So I went to u pull it and got an alternator. Put it on and the car was still going dead. I went back to the same auto on 12th St and had the same guy read it again. I didn't tell him that I had already replaced the alternator. He reads it and again says it's the alternator. I told him I just replaced the alternator but he ensures me that it's the alternator and not the battery. I understand that you can pull a bad part from you pull it so I kinda thought he could be right. But I figured I'd get a new battery anyway just to make sure. After getting a new $50 battery from wal mart I haven't had any problems. In the car starts right up. So it turns out that it was the battery and I more than likely replaced the alternator for nothing. Don't trust auto zone.

  Koki Niehaus
2 years ago
I'm in a wheelchair so it was SO APPRECIATED when the employee checked my trans fluid, took my credit card in store to ring it up and then filled it for me. It was almost EMPTY!