Arkansas Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melvin Tenner
2 months ago
If were possible a negative 100 (-100) would be my rating. Took my 2008 Ford F250 in to Arkansas Transmission on Barry Lane, Little Rock, for a transmission diagnostic on August 18, 2023. Agreed to the repair of the torque converter control valve after speaking with Rob. He said it would a couple of weeks because he was already working on other vehicles and the part had to be ordered. Checked back with him a couple of time and he said a couple more days. On September 6, 2023, I called to check on the truck and was told by Big Rob, Rob's dad, that the truck had been wrecked on Labor Day, September 4, 2023 and it was totaled. The police report stated Rob was driving the truck, towing a boat and a trailer several miles from Barry Lane, ran off the road and hit a tree. The truck was subsequently towed to Arkansas Transmission. I had to secure and pay for a tow truck to tow my wrecked truck to my property. It appears that Labor Day was not the only time Rob had used my truck for personal reasons. This is evident by the numerous personal items found in the truck to include empty drinking cups from various store locations and a Disciplinary Report from Robinson High School for a child that I do not know. They have made no attempts to contact me to address or resolve the issue of them wrecking my truck. They have proven to be deceitful/dishonest in their dealings, gave 3 different accounts of how the accident occurred. Irresponsible, never provided any reasons for towing a boat and trailer on Labor Day with my truck. Unprofessional in using my truck for personal business without my permission. Neither have they responded to attempts to contact to resolve the matter.Please consider my experience before engaging with this business. I DO NOT recommend this business.

  Jamie Jackson
a month ago
Truck got towed up to this shop for a transmission rebuild by Rob. Had it for a while just now getting back Monday drove for a couple of hours. Next morning truck completely won t turn over to catch with my starter. And he is not answering the phone now after receiving payment. Do not do business with them!!

  Drake Cook
a month ago
Do not use this shop I paid him to change the rear main seal and plate in my truck while he had the transmission out and he said he did about 2 weeks later my truck had an exhaust leak where he cut the pipe so I took it and had it fixed and when I got under the truck I noticed everything under my truck was covered in oil so I had to put it back in the shop that I use around the house and they tell me that they took the driveshaft bolt out by hand the bolts in the torque converter they took out by hand and they also told me that the guy didn t put a new plate just the old one covered in silicone when I called Arkansas transmission he acted as if it were no big deal and said he would buy me a 30 dollar plate ! Just bad business do not recommend

  LRY #LR Youngins
a month ago
DO NOT GIVE IT TO HIM .....He broke my truck on rebuilding the transmission truck only lasted 10 hours he won't pick up the phone no more he will tell you he prefers cash before he fixed on your vehicle he answer all calls. After you pay he will not answer call or text from you

  Ryan Scott
4 months ago
Worst experience from a shop ever, stuck out of town and needed a transmission put in, bought all the parts brand new and delivered, paid them 2500 in labor to install it and a new clutch, showed up to pick it up and the new parts still weart on the truck, job wasn't done. Stuff left hanging loose instead of in the clips, cigarette burns on my center console, oil all over my truck bed and doors and interior, missing screws from interior, yellow scuff on the front bumper from something hitting it or he hit something test driving it and curbed rashed a $8500 set of wheels. A brand new transmission covered in oil and leaking already. Confronted him about it all before leaving, all he could say was sorry and offended to return 100 bucks. Stay away from this place. They'll talk you up about how good they are and take your money then trash your vehicle.

  jhase goff
4 weeks ago
Did a really good job. Haven t had any problems yet. Recommend

  Tyler Hill
3 months ago
Rob dropped everything to diagnose my issue. Would recommend him to anyone.

  Joseph Leath
10 months ago
I found this shops number on google and called him and he gave me a quote . I took it to him that evening and he started on it the next day and it was literally done that day. I picked it up and the transmission was shifting like a new truck again. Very awesome blessing that i met this guy and he was real simple to work with!!!Service: TransmissionService: Transmission

  Scott Aucoin
9 months ago
Met up with Rob, great dude, really professional, hands down could not be happier with the performance of my transmission. Truck shifts, and drives 100% better than when I bought it!!!Service: TransmissionService: Transmission

  Shelby Goettl
a year ago
I ve know Rob for over 30 years. Great guy with great service! We broke down 40 miles away from home and he gave us a free tow and a great discount knowing how we were struggling. He was the only one who stopped what he did to come to the rescue. Thanks you Rob. Hands down best shop in Little Rock.Service: TransmissionService: Transmission

  Crystal Sellers
a year ago
Super friendly family owned business, they went out of their way to help me with my transmission. I can not thank them enough! I also needed a drive shaft to get the 4 wheel drive to work, I m in the military and do not know alot of people in the area. They were kind enough to drive the truck after they fixed my transmission with the driveshaft that they gave me to the other shop to get that fixed. Once the drive shaft was fixed, Arkansas transmission put it in the truck for me for no additional charge! They also Warranty their work! Oh, did I mention they had my transmission fixed within two days! Highly recommend, they won t disappoint and they stand by their word! You could not ask for a better transmission shop! Thank you again!

  Megan-Stephen Alvarado
a year ago
He was awesome! We tried calling several places and they all turned us away for being to busy or unable to find the parts we needed. He was able to get us in and out so quickly and easy super friendly!Service: TransmissionService: Transmission

  Theodore Thibeau
a year ago
They got us in for a rebuild on our 2017 Acadia fairly quickly. It was a very good price to have it done. They were friendly too.

  Dr. Bart Kennedy
2 years ago
Rob went out of his way to pic up my truck and fix my transmission for a great price while we were stranded during a vacation to Nashville from Texas. He even let me pick up the truck in off hours once they fixed it. Thanks again Rob.

  Jasmane Jones
3 years ago
Rob is amazing!!! We got the transmission rebuilt because our old one was slipping. Literally the truck got dropped of Thursday and he had it done next week Tuesday. He kept communicating with us the progress of everything and he is very professional. We will definitely use him again for all our transmission needs. Thank you again.Service: TransmissionService: Transmission

  Rain Pennington
3 years ago
WORST BUSINESS IVE EVER COME ACROSS. all the reviews on here are complete nonsense and you can tell they never actually went there. not only do they know absolutely nothing, but they will try and make it your fault. after a year of going back and forth over a rebuilt transmission, that either didn t work, worked for a month, and wasn t even the right one, they tried to say it was our fault. they refuse to talk to us, basically stole hundreds of dollars, and kept the truck for months without contact. will be reporting to the better business bureau. NEVER GO HERE.Service: Transmission

  Steve Hiegel
2 years ago
This guy is a scam. All these reviews are bogus. I watched him pick up people's phones and give himself a glowing review. It's a fraud. He is capable but LAZY. He will charge you for work nor done.. expect to have to get repairs elsewhere after using him. DON'T DO IT!!! E is a FRAUD!Service: TransmissionService: Transmission

  Darrin Wilson
2 years ago
To my guythis guys one of the best Transmission Tech to ever do buissiness with reasonable quality work spirits great performance excellent. I recommend this technician do a job that is well performed .satisfaction Guaranteed.Thanks Arkansas Transmission to make my performance great again 2203 Tahoe ChevyService: Transmission

  Robin Holloway
2 years ago
I would recommend this business to anyone having motor problems they rebuilt my transmission in a timely manner with excellent customer service I give them 5 stars!!!!!Edit: I want to change my review i gave them 350$ and my transmission now I don't have nothing 1 phone is disconnected the other # I have is turned off. I have not gotten any answer since the 1st of October I would not recommend this business to anyone!!!!Service: Transmission

  Jacob Goff
4 years ago
I called the day before. They had my transmission completely finished the NEXT day at the lowest price in town. At perfect condition ontop of that. They're very reliable & trustworthy. Love love love them!!!

  Billy Barnett
2 years ago
I do not see how any of these reviews are accurate. He rebuilt a transmission for us and it went out less than a year later so he rebuilt it again at a very hi cost $3200. 2 month later it s slipping and he wants to blame it on us. Now we are out of all that money and he wants to charge us again to fix it even though it s supposedly under warranty This guy is a joke and a thief.Service: Transmission

  Tyler Shinn
a year ago
Excellent service and good people!Service: TransmissionService: Transmission

  Alex Lomashewich
4 years ago
I started off buying used transmissions had major bad luck after buying 3 used transmissions and nobody backing them seen add posted on FB for affordable transmission rebuilds so drove my truck to N.Little Rock Arkansas with no reverse to pick trans up Rob convinced me of install giving me a unbelievable price my truck never drove as good as it did in many years now have over 30k on this rebuild no problem great work great price and since then have gotten5 other transmissions for other friends and there as happy as I am I highly recommend these transmissions not only good service at affordable prices earned a friendship with them Thanks Rob

  Tamarah Muniz
4 years ago
This guy is amazing I didn t know what was going on with my car but he pointed the problem out and gave me an amazing deal on getting it fixed he is the best!! Thanks again love!!

  Valerie Edmond
2 years ago
Great experience rob was very nice even test drove it with I'm very happy with the work he has done 5 stars in my bookService: TransmissionService: Transmission

  Daniel Rogel
2 years ago
My transmission went out I took to robs shop they went beyond to get it i done I had no transportation he gave me a ride to my hotel and even picked me up to get my truck he s very knowledgeable and professional thank you brotha much appreciate i got homeService: TransmissionService: Transmission

  Justin Hanley
4 years ago
I had my 6 speed transmission rebuilt here and im extremely pleased with this mans work! I think it shifts better than right off the show room floor!!

  Brittaney McDougal
4 years ago
These guys picked me up off the interstate and had me back goin the next day this is the best shop you can ever go to thank you so much Rob!!!!

  Kie-Aire Collins
4 years ago
Best in town for the best price had pick my truck up on Friday and it was done that weekend. Rob takes pride in his work and will go beyond for his customers

  Walton Summers
4 years ago
Did a good quick job. Help with more than just the transmission to get me back on the road again. I would recommend to friends.