Sonny's Auto Salvage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  jasmine
a month ago
The worst said that my bumper was there drove all the way from Little Rock on my lunch break and it was not. I was told that they would call me later in the evening when the truck arrived to get my bumper no one ever called to let me know if it was there or not very unprofessional. I would never use them again!

  Debra Washburn
3 months ago
Had to get part for my truck and they looked it up and got the part quickly. Great price too.

  Jon John
8 months ago
This place sucks. The customer service is terrible. I paid for a part on Tuesday and didn t get it pulled until Friday. So I had to visit this place twice. When I returned to pick up the part it was damaged and incomplete. I specifically asked what was included several times. They didn t care that I was inconvenienced and just offered a refund. They were cursing and talking about customers while I was waiting to pick up my parts. A total disaster.

  Rock Ape Overlanding and Adventures (Old Irish Goat)
a month ago
New management sucks,wouldn't buy dog food from them

  Alton Dickey
5 months ago
Great no waiting and they had what we needed

  Barry Woolf
a year ago
I use to trade with Sony back in the day and he was honest and helpful .the manager now RD is after your money I bought a complete set in engine and transmission for my 2010 camaro he sold me one that he said would fit and work fine it wouldn't it was the wrong year and he wouldn't stand behind his mistake I'll never do business with them again big mistake on my part I remember when they took care of there customers . What a joke they got me but never again watch who you buy from ! These are crooks they said it would fit . Why would someone buy somthing he knew would not fit ? They made a mistake and won't stand behind it.RD is not a good business man.

  J. Williams
5 months ago
Got the part I needed the guys up front funny Azz hell

  Craig Simmons
3 years ago
Wish that I would have known about this place sooner.... They have very knowledgeable staff, in most likely they're going to have what you need, had a great price. Best of all you don't even have to get your hands dirty...

  Brandy Phillips
6 years ago
poor knowledge of staff. was quoted a price over the phone for a product 2 days before driving 90 miles to go pick it up. price didn't seem right seemed to low but we asked him 2 more times and stated price was correct for that product and the make and model truck we needed it for. even made that 3rd call the next day and yes that was correct price. get there the next day. 90 mile trip one way only to find out he was looking at the wrong vehicle every time we called and was around 600 dollars more than quoted price. would not make good on the first three same exact quotes. very hateful to me as I was by myself going to pickup item for my husband. needed less to say I gave them a piece of my mind and then some. oh don't let me forget they did offer me a free donut for the confusion. I told them to shove their donuts

  Derek T
4 years ago
They only want to make a sale not a customer. I drove 2 hours to buy parts for 3 vehicles. I started with inquiring about a door they had. I wanted to examine the paint. They pretty much want you to buy the part with no refund with out seeing it then and only then will they let you see the part. Went elsewhere and got parts I needed. Steer clear from any business not willing to treat you like a customer

  Stephanie Dixon
2 years ago
Mike was very attentive, quick response, and all around helpful in locating my back glass! I saved hundreds! He even allowed pay by phone which was awesome. I d rate yu 10 stars!Thx again Mike

  allyson wiled
6 years ago
Mike is the service/sales man that my son and I had to deal with and he was fantastic!! He was honest and up front about everything!! and as a single mom when you are spending $3000 I expect great service and personality and complete honesty and they did not disappoint!! I would recommend them to anyone

  Laura Miller
7 years ago
I needed a mirror for my vehicle, and after making many phone calls, I found it at Sonny's. Nathan was very helpful, they had exactly what I needed. I was able to get my part at a great price, got quick service, and he even showed me how I could put it on myself and save some money.

  Jacee M
4 years ago
They seem to be OK but friendly people's. No problems and the prices for used parts or fair deal.As of now. They are AOK so as of now the price is right and if it change and goes up higher than expected then I go to someone else.

  Adam love His wife
a year ago
Service was great they relly helped me out and went beyond what they should of and relly helped me out I felt with a man they call r d and his name matches him perfectly he was relly determined to help me

  Alexander Kaine
2 years ago
They will definitely get over on you. They don t handle customers cars with care AT ALL. If you get one thing fixed you re more likely to get your car back with multiple other problems. A few months ago they put an extra 1000 miles on my sons car in the process as well. Buying parts from here is okay but getting your car fixed by them is not such a good Idea.

  Meredith Gray
4 years ago
I was told they had a wheel I could buy for $65 if I turned in my old wheel to them. I called again and confirmed this before driving 40 minutes to get the wheel. When I showed up, they said it was $200 firm, no discount for turning in the old wheel. They were rude and very unapologetic about it. A brand new one would only cost $170. I will never go back.

  Brandi Sims
5 years ago
Best used auto parts around and believe me I have shopped them all. They are very helpful and friendly. If something doesn't fit it is easy to exchange or get your money back. Never had a problem doing business with them.

  Wendell Brown (ArkieGuy)
4 years ago
Really impressed! The folks working here know their stuff. I needed a door and called, they said they had it and it took them only a few minutes to pull it. Highly recommended!

  Rob R
8 years ago
Well I called to see if they had a part for an import car. After being put on hold while he conducted business on another line he came back. When I asked him if he had anything for the car, he just hung up on me. No words just hanging the phone up. Now that's quite rude, and it seems like they need more customer service skills. After all we as customers, or prospective customers should not have to put up with that kind of service.

  Michael Davies
10 months ago
Great people to work with. They stand behind their parts.

  Catie Junkins
7 years ago
My parents bought a new engine for the car I currently drive from here. Well, did drive until two weeks ago. They were very highly recommended and we were told they would treat us right. Month and a half later, engine blows, they refuse to honor the warranty. NOT TO MENTION, the guy that put the engine we got in the car had to take the first one back, because it was broken. When confronting the people at Sonny's, they told him to fix it himself because he was a mechanic, and he refused to leave until he was given a good engine to put in the car because that's what we as customers were promised. Apparently they don't think that highly of their customers. Now I have to scramble to try to find a working car so I can make it to work and provide for my three year old.

  Wil Davis
5 years ago
I gave a star only cause you can't review without giving one but they deserve a -5 for taking 3 months and still not fixing my vehicle. They threw an engine in it to get ride of it they knew nothing about. Then told me my computer was bad but my mechanics disagreed

  Sweetie With Integrity
3 years ago
This place is very helpful and the guys that work here is so upfront and friendly. They do a great job always.

  Seth Ambort
3 years ago
Terrible salvage yard. Pay advance for whatever you need? They don't care. They'll put you off and won't let you know when your parts will be ready. Their customer service is horrible and you'll be lucky if the parts are as they described. Absolutely terrible

  Caden Singleton
4 years ago
Got a rear bumper for my 92 Chevrolet 1500, really good bumper for the money, nice heavy steel bumper. Recommend this salvage yard for any used parts you may need. RD is a great funny dude

  Ricky Thomas
5 years ago
Great selection of good parts at a great price. I have done business with Sonny s for years. If they don t have it they will find it for you at a fair price.

  Elect Lady Victoria Stevenson
3 years ago
My husband an baby had donuts while he waited for his part.. besides that very nice people an seems to alwsys hav what's needed

  Jes�s Gonz�lez
2 years ago
I not recommend this place to buy any part, I have bad experience. LQK. It's more very nice little more money sonny no good

  Bulletproof X
8 years ago
I expect Sonny's to provide great service to their customers and if they unable to do this, I will go down to the city to request closure of the business. I will not tolerate dishonesty businesses in our State.