Quick Lane Tire & Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Regina Cantrell
a month ago
Let me preface this by saying we ve been trading here for many years and have always had nothing less than stellar service.We have six vehicles that have been regularly maintained at this location and we are sad to make a change but when the service team intentionally gouges for money when you re already spending almost $300 for an oil change and fuel filter swap, it s time to go shopping.They never have had our fuel filters in stock so we always bring our own and they ve used them. This time the guy got the filters out of our truck and took part numbers off of our filters and ordered them from the parts store. We didn t know he d done this until the price was $400 for the work and we were given no alternative but to pay it. They not only didn t use our filters but marked them up more than 100%. This is unethical to say the very least and if they ll do this it makes one question how else they d put the screws to a long time customer to make a few bucks.We suggest taking your business somewhere else, no recommendations on where, just not here. . 1-

  Chey Groves
3 days ago
These folks literally quoted me 400 before tax to change my transmission fluid. They charged 26 a quart of fluid and my car takes 7.5 I called oriellys, it's 13 a quart (same product) the price gouging is RIDICULOUS with this place.

  jacob hatcher
a month ago
I came into town in a rental car and half way through the trip the rental pinged that it was out of oil. I came in seeking an oil change, but they were booked solid. However, they were able to top me off with oil on a short notice and saved my weekend

  nathaniel peterson
a month ago
Had a set of tires installed that I brought in 12/15/23 was charged 72.02$Came back 3/05/24 didn t think to ask what it would cost considering they just did the same job for me 3 months ago they did the job and charged me 134$ to change 4 tires out.I could have gone literally any other place in Arkansas and it would have been cheaper.They told me oh yeah prices went up.Almost double in 3 months

  Jonathan Taylor
3 months ago
This place does great work. They also have a service department that does major repairs at the Heartland Ford dealership next door.

  Bobby Jones
a month ago
Great place, fast, friendly service

  Drew Bayson
a year ago
They did a great job. Everyone seemed really nice. Had to wait a bit but nothing ridiculous.

  Nikki Early
4 years ago
Follow up: I am increasingly from 3 stars to 4. I did receive a call when the parts arrived. They were installed same day and very quickly. I appreciate Josh, the manager, calling me personally and taking care of the issue. I look forward to working with them in the future.Original post: I usually get great service here. I've been using the Quick Lane for several years now. My most recent visit was a little disappointing. I dropped off my car during my lunch break asking for a phone call when it was ready. The call never came. Eventually I had a co-worker drive me over to check. My service was complete, but no one ever called. During check out, I was told a part had to be ordered for a minor repair, it should be a couple of days and I would get a call. No call ever came. I called back a week later and was told the part hadn't made it -translation: someone forgot to order it - it would arrive in the next day or two. We will see if I get a call when the part arrives. I don't know if it's miss communication or carelessness, but I hope this experience is not an indicator of future visits.

  Jason M
4 years ago
I m from out of town and have been to Heber twice in the past 3 years. Coincidentally, I had truck problems both times I was in town (once an alternator, and once an alignment), and I went to Quick Lane both times. They took care of me on both occasions and got everything squared away so I could get back on the road. Hopefully my next visit to Heber will be car-trouble-free, but at least I know where to go if I have any issues! Thanks for the great service!!

  M W
5 years ago
This place is fantastic! I've been going there since they opened. They always go well beyond the call of duty. I jokingly tell the guys there that they are better than having a husband! "Hi honey, I'm home..please fix my car!!" ...and they DO. :)

  Richard Walker
2 years ago
There is nothing Quick about quick lane tire and auto center. My wife arrived when the shop opened on Monday morning for an oil change. Long story short, waited 1hr 50 minutes before they even touched the vehicle.Service: Oil changeService: Oil change

  Jacob White
3 years ago
I had a flat tire right before they closed and they stayed open to wait for me to get there to help me out. They got my car fixed up in no time. Great service and awesome employees, I highly recommend them!

  Russ Downen
5 years ago
Devon was friendly and knowledgeable. And the service was fast. Plus they didn't try and "up sell" me on anything, which is what I typically experience regarding car service.Highly recommend

  Leah Watson
2 years ago
Very friendly place. Great service and reasonable rates. Will definitely use again.

  Gene 209 Shoemake
a year ago
Food was great and the waitress was on point !

  Adtastic Hosting
2 years ago
Best service. These guys always take care of you especially Josh. Super nice.

  Jennifer Mazuera
3 years ago
empty bays, plenty of room quoted 20 min, waited 30 and left. no since of time and urgenc on their part.... ur on their time don't waste ur time here

  BISBEE
a year ago
They have always been quick with my vehicles and I ve never had an issue.

  Rachel Gillespie
5 years ago
Great guys!! Very knowledgeable and gets you in and out as quickly as possible!!! Been very satisfied with this place and would recommend this place to everyone!!!

  Casey Martin
8 months ago
From the Range Rover to the Hyundai and F150 between! We bring it all!

  Robert Garrison
5 years ago
Great service and great management. All around great place to take your vehicle for a service or anything else that they can help you with.

  Robert
5 years ago
Great service! Shout out to Devon, awesome service. Knew what he was talking about. Going back in a week or so.

  Jim K
3 years ago
They have always been professional, knowledgeable, and kind! We've been using them since they have opened and will conitue toServices: Tires, Brakes, Oil changeServices: Tires, Brakes, Oil change

  Randal Parks
5 years ago
Always great service. Josh is professional at his job and has a great team of guys there!

  Bethel Barnes
2 years ago
Have used this repair oil change and tire rotation service for years are very good very reasonable quick and efficient.

  Shay Ward
2 years ago
Fast and friendly service! They did a great job! Thank you!!

  Kathy Williams
6 years ago
GREAT PLACE,they always take good care if my automotive needs,and quick. Good place to do business.

  Tina Goff
3 years ago
They did a great job just wish they had a mechanic on duty

  Sagunthala Devi
2 years ago
Hey do you guys remember when your wifi used to be called quick anaal fuucking? That was classic.

  Alicia Kilpatrick
a year ago
Everyone is always very nice and helpful.