Futrell Marine

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Thomas Williams
2 weeks ago
What a wonderful experience! Our salesman Darrin at the Heber Springs location found us the perfect boat for our family. Leah who did our closing was very thorough and professional. Cole and Lauren launched our boat and took us through all the systems before sending us on our way. Futrell has a customer for life! #FutrellFamily

  Monty Harrell
11 months ago
We had an excellent experience in Heber Springs with Darrin, Leah and Cole. Darrin showed us numerous boats over a couple days as our minds changed numerous times. He even went and got a boat at their Greers Ferry location and brought it to Heber Springs for us to see. Cole took us out in the boat we chose and did an outstanding job of taking the time to show us all the bells and whistles as well as a little lesson on putting the Tritoon in the slip. Leah took care of all the paper work including going to the revenue office to file all the papers and get the boat registered. If your looking for a boat, go see Darrin, Leah and Cole at Futrell Marine in Heber Springs!!

  Denyse Anderson
4 weeks ago
Excellent buying experience and customer service! Shout out to Cole and Lauren in Heber Springs for taking care of us!

  tfstubbs
2 months ago
Great service and experience!! Clay was very knowledgeable on the boat demo!

  Richard Storey
a month ago
I enjoyed working with Cole and Leah with my new tritoon purchase. Super responsive and over the top nice people!!

  Jay Caldwell
10 months ago
Cole, Leah, Darrin & James are the BEST!! Great sales experience. Incredibly knowledgeable about MasterCraft and all things boating. Cole was great to show us every single button and went above and beyond to help with some technical issues we had on our first outing. We needed a little help on a small issue and Josh came out to adjust on our boat at the Marina! Incredible service after the sale. It really is like doing business with friends, which is the highest compliment I can give. If you are considering a new or used boat, or need service on your current boat, go see these guys!!

  Deron Wilkes
11 months ago
Cole did a great job teaching us about our boat. We were most impressed with his people skills. He coordinated with me for several days to surprise my family with a new boat. Overall, very knowledgeable and wonderful attitude! Thanks Cole!

  Diana Engeler
a year ago
We recently purchased a boat from Futrell at the LR boat show. What a wonderful experience! Darrin and the whole team answered all of our questions and went above and beyond to accommodate us. Cole took us out for a test drive and delivered the boat to our dock. He was very thorough and was such a pleasure to work with.

  william trail
11 months ago
The whole experience was great. Darrin did a great job at showing us all our options and different boats to choose from. Cole did a great job delivering and making us feel comfortable operating the boat on the lake. I would definitely recommend them to others interested in purchasing a boat.

  Doug Gilland
10 months ago
We have had a great experience working with Jake and Cole in Heber Springs. We choose to buy our boat from Futrell based on their reputation of going above and beyond, taking care of their customers. They have not let us down!

  Brandon Walser
a year ago
Very happy with the boat so far. Excellent sales service from Hot Springs (Cole and Shalah). I was super impressed with delivery and set up service from Cole on the Heber Springs team. They helped get the boat set up perfectly on the slip and explained everything well on the open water test. I highly recommend them.

  K Rizenbergs
a year ago
We have been really happy with our experience at Futtrell. Darrin was outstanding - he made it pretty easy to drop a chunk of cash on a beautiful boat he was knowledgeable, easy to work with and very patient while we were deciding on which boat we wanted. A super nice person. I must say Cole really sealed the deal. What an impressive young man. He is knowledgeable about all things boating, a great teacher and very patient as we were learning and asking questions. Cole is someone you want to hang out with all summer while you are learning to handle your new boat. What a team. You are fortunate to have them Futtrell.Thank you for everything! Kim and Rick Rizenbergs

  Bill Kuzma
a year ago
The entire team at Futrell Marine in Heber Springs was awesome. Thanks to Jake for heading up all efforts and to Leah for going the extra mile in finance. Also to Logan for getting the boat to our test drive location and Cole for going out on the water and walking us through every inch of the boat. We look forward to this summer and all the great times ahead with special thanks to all of you for making that possible.

  Schorr Behnke
2 years ago
Futrell Marine was a joy to work with throughout the process of buying/delivering my boat. They were professional, timely and transparent. They were also very trustworthy in managing the belongings from my previous boat before getting it transferred to the new boat. From top to bottom I was impressed with Futrell. It is also worth noting that Cole was very detailed at the boat delivery. He was patient and very thorough in educating me on the boat. I would highly recommend Futrell Marine and am happy to have them on my home water!

  Marty Aist
2 years ago
Absolutely the finest experience I ve had when buying a boat. Darrin was very good at taking me through the process and answered all my questions. Cole was simply amazing. He is very knowledgeable, personable and patient. He went out of his way to make me feel comfortable in my new boat. Futrell very well done!

  Will Griffin
a year ago
Had a great experience, from the sales side, finance, and delivery. The guys came out and were very professional. Went over all the details of the boat. They couldn't have been anymore thorough. It's been a pleasure doing business with this company, and I encourage anyone looking for a boat to give them a shot. You won't regret it.

  Bill Hefley
10 months ago
Cole is the best! Very knowledgeable. Explained everything well. Jake was very helpful through the whole sales and delivery process and follow up afterwards. I appreciate the good service!

  Bob Berry
11 months ago
Cole, Did unbelievable job describing my new cobalt A29 . You would think he was factory representative. Extremely professional and knowledgeable.

  ryan shultz
a year ago
Futtrell has been a pleasure to work with from they very beginning of the process. Cole did an amazing job showing us how to operate our new boat and took the time to actually give the kids some surf lessons and help me learn to drive them during it.Appreciate your time and effort,Ryan Shultz

  Chris Joyce
11 months ago
Excellent experience with Phil in the service shop. This guy knows his stuff and went above and beyond. I will not hesitate to refer my friends and family to shop and get their parts at Futrell Marine.

  Steve Starr
2 years ago
Cole did a great job delivering and introducing us to our new tritoon. He was very thorough and and took as much time as needed to take care of us and make sure that we were completely educated and satisfied.Thx Cole and Futrell marine.

  Mike Coogle
2 years ago
We originally met Coach when my family and I were in the market for a boat. Unfortunately, he had no inventory. He was in the process of selling a new Barletta and allowed us to look at what it had to offer. He sold us on the product immediately with just a walk around and the knowledge he shared. He advised us he was expecting more boats sporadically within the next few months so we would stop by occasionally as well as looking at other makes. We found that the Barletta's options were more of what we were looking for. Last week he and his crew were able to take us on a test drive which closed the deal. We took delivery of our new boat yesterday and met with Cole at our slip. He tried to educate me on everything I should and needed to know. He spent approximately two hours trying to 'undummy' me and was able to answer every question we had. It was a great experience and the team at Futrell will have my business for all my boating needs moving forward.

  Jim Burnett
2 years ago
My local marina where my pontoon boat is stored was unable to put the cover on my boat. I called Futrell where I had purchased my boat and they were glad to go and do it. They did not charge me for this service. It was done within an hour of when I contacted Cole at Futrell. Great service after the sale!!

  William Nobert
10 months ago
Cole, Jake, and Coach were fantastic in negotiating and delivery of our new boat. Will be back at Futrell for another.

  Stephen Hay
2 years ago
Thrilled with how our boat turned out. Cole did a great job of going through all the new features. Recommend Futrell Marina to everyone we know.

  Lisa Undercoffler
11 months ago
Cole, was great did a thorough overview of the boat asked all our questions. it was a great experience!!!

  Taylor Manatt
7 years ago
Thank you to Futrell Marine in Hot Springs, AR! Our family joined Chris and Carter for your free Surf Thursday, and it was great. We got to ride/surf behind a beautiful Mastercraft NXT 22. Chris and Carter were great with my boys and my brave wife! Thank you for offering such a fun way to see what Mastercraft offers, as well as try new boards!

  scott koetje
2 years ago
Great group of guys here. I brought a hovercraft,(which is not a common thing in these parts) in to have some damage looked at to see if they could help. Couldn't help me out, but professionals from beginning g to the end. Thats Ryan and TJ. See you guys on the water.

  Pam Cochran
9 months ago
Great service and delivery. Glad we chose Futrell. Thanks Cole!

  Petra Drennon
a year ago
Awesome. Can t wait for it to warm up so we can enjoy the new boat