AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott Pitts (TURBO)
11 months ago
Unfortunately I have been a real regular customer lately. The team makes it as painless as possible.. Good job.Scott E Pitts

  Justin Hamilton
2 weeks ago
Great experience every time and that's why I don't go anywhere else!

  G. Douglas Johnson
a month ago
I WAS HELPED BY COY. EXCELLENT ADVICE. I RECOMMEND THIS STORE TO ALL.

  Chuck Forte
a year ago
I want to say that Devon was most helpful when I brought in my brother in laws car to see if there were any trouble codes. He ran the codes and tested the battery and all was good. Devon was the best and someone needs to give him a pat on the back for a job well done!!

  AcE-_-koreal
9 months ago
We were looking for a specific part on a 2.4 L Neon SRT4 and Cory found it within a few minutes, while at O'Reillys we were there for over 30 minutes trying to explain the part to them. Thank you for such amazing and fast service!

  Ben Fratesi (Neeman)
3 months ago
Always treated, with respect, here. Get the right part, at the right price, every time, you visit!

  FStop Media Of Heber Springs
7 months ago
The service I get from this location is top notch. I highly recommend this AutoZone. They are helpful, kind and knowledgable.

  Thomas Ross
a year ago
I have never shopped at a better AutoZone or any auto parts store period. David and his staff are all excellent and I appreciate them being so friendly and always willing to help me try to figure out what I need and usually have everything in the store and if not they will get it for me next day. You cannot ask for better service.

  Jeffrey Downing
2 years ago
Awesome team here. Not only helped me find replacement bulbs for the Taillight on my RV but replaced the bulbs for me, in the cold rain, with stripped rusted in place screws. Service above and beyond. I highly recommend giving hem your business.

  Noma Barden
2 years ago
The men at Auto Zone were great. Came in with battery issues. They had it replaced quickly, just a matter of minutes. Very polite, friendly, efficient employees. Scott was the cashier but the younger man (sorry I didn t catch his name), installed the battery. Great job Auto Zone.

  Gene 209 Shoemake
a year ago
Completely unprofessional, ordered a bushings removal kit on Wednesday , Thursday shows up with missing parts so waited all day for a call back because they said later on they will have one, , no call no show on the kit ! So I ordered one on line and will not be going back there! Unprofessional and rude AF !

  Ashley Starr
9 months ago
Had the best service by Cory and Caden here they were amazing!! Will always be coming here instead of Orileys.

  Southern Auto Restoration LLC
2 years ago
The guys seemed to be a bit confused. A couple of "seasoned" gentleman, which I like to see when I'm needing parts for a 50 year old truck, but the one I worked with didn't seem to know much about performance parts or hot rods. They weren't rude or anything Just not knowledgeable.

  Eric
a year ago
The manager is a condescending know-it-all. He interrupts because he thinks he knows what you're about to say. Not to mention I'm being bombarded with boss and chief nicknames. I won't go here again. I'll stick to O'Reilly's

  Scott Stircklin
a year ago
Thus is a response to the review from Eric. Probably a fake review from an O'Reilly employee. He got the "boss" and "chief" reference from a Vroom commercial. If you're gonna lie,at least be original, and don't plagiarize a currently running TV commercial.

  G Douglas Johnson
a year ago
I was in this store around 6:30 -7:00 PM this evening and met Coy and Michael and they couldn't have been better and more knowledge. I will this Heber Springs AR store my place for Auto Parts. Doug Johnson

  Jennifer
a year ago
Friendly and helpful every time. Have what you want the majority of the time, the other 10% of the time, they might, but they do not know what you are talking about.

  Jody Strackbein
2 years ago
I would like to thank Darrell and Steven for their help and outstanding customer service, going above and beyond. I was broke down McDonald's late Friday. The bushing in the shifting cable had dry rotted and broke, my truck would not go into any gear. They did not have the right one in stock and had to order the correct one, that would be in the next dayThey did have some that might work. These two guys after closing auto zone at 9 pm, getting off work. Came up to McDonald's and crawled under my truck and got me going good enough to get my truck home. The bushings They had in stock worked good enough for the time being. Thank you again to these two guys for going above and beyond with their customer service.

  Kim Wright
a year ago
The gentleman that took care of my problem was very helpful and took the time to make sure that I received the right parts ..I can't remember the guys name but I was in there around 7 pm January 12,2023...I will most definitely be a return customer...thanks so much..

  Tom Barnett
a year ago
Went to counter asked if they had parts and Price. Stayed parts on hand an Price was less than the competition.The guy answered the phone while looking up my parts an told caller, I am with someone else and I will get you as soon as I can!Yelp found my store!

  Andrew Dickson
3 years ago
A friend s trailer wheel bearing died late Sunday and we were desperate to get back on the road. Darrell at AZ spent and hour with me identifying and tracking down the hard to find part. Very helpful and resourceful and helped us get back on the road and into the lake!

  Karisa Friend
a year ago
I used to shop at o rileys but not any longer I went into the heber springs autozone to get what I needed the store was very clean and easy to navigate they will now how my business forever the employees are always happy and energetic . Extremely knowledgeable

  David Myrsten
a year ago
I had a so-called over the counter manager lose his composer and mind ove price matching Walmart. I personally will never go there again

  Roger Burrow
3 months ago
Good people to deal with.

  Susie Watford
9 months ago
The customer service is awesome and fast. David and the entire staff at the Heber Springs, Arkansas store are very knowledgeable and nice .

  Dwight Mckee
a year ago
Was very pleased with the immediate, friendly, and helpful customer service this morning here at the well stocked and clean Auto Zone of Heber Springs, AR.

  Michael Meller
a year ago
fuel pump I ordered was correct and fit upon first try, no surprises.

  M S
5 years ago
Helpful, professional staff! They go out of their way to make sure get what you came for. I have shopped here before, and it's now my "go to" place for auto parts for my 10 yr-old Honda and 27 yr-old Jeep Wrangler!

  CANDI KENNEDY
2 years ago
Nancy, Steven and Maggie were extremely helpful!!! They knew exactly what I needed and even took the time to replace it!!! Great experience!!

  Larry Ford
5 years ago
Waited too long to find they only had 7 of 8 spark plugs I needed for my 8 cylinder vehicle. Then clerk tried to sell me additional parts to which when I informed him I already had these parts, he continued the sales pitch for that item.