Rick's Used Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kaila Minnie
4 months ago
This place did an amazing job replacing my door, he took his time to make sure it was done correct and didn't overcharge me like the other places I called

  Kyle
2 months ago
Called them and asked about a car they had listed online. Asked them over the phone to go look at it to make sure the door was intact. They said sure we'll go check and call you back. They never did. Decided to just go there. One hour drive. Get there. "Oh yeah I think it's over there" 500 ft away. Check over there. No it's not there. Go back inside. "Oh maybe it's over here." Nope not over there either. "Oh I guess it was crushed..." Oh thanks for wasting about 4 hrs of my life because you guys can't keep track of your inventory.

  Richard Willis
a week ago
The lady that helped me was very nice and friendly. She went out of her way to find the part I needed.

  Brian Sass
a year ago
Great! They were the only place around that had the glass I needed. Saved me a ton of money by not having to use my insurance. Was in and out. Friendly staff.

  Irene French
5 months ago
They really helped me out in a time of need. They did me better than what I was told and I greatly appreciate that. Thank You Rick's Used Auto Parts and God Bless You Guys. Sincerely Irene

  Rodger Severns
7 months ago
Very nice people. Had the parts I needed and at good prices. Roberto and Tiffany were very helpful. Thanks

  Crystal Woodson
7 months ago
They went above and beyond to take care of their customers, even those from far away! Highly recommend this place!

  David W. Morgan
2 months ago
Delivered auto to get transmission replaced. Very friendly and helpful unloading the auto.

  Rachel Patterson
8 months ago
My Subaru Impreza WRX went in because it was running hot. They said they could fix it. It took them 4 months to replace the motor. Got it out of the shop... It wouldn't go into any gear. Drive it 2 miles down the road and it is running hot again. I message them that the shifter is so loose it won't engage in any gear. It's wobbling on acceleration, and that's if I can force it into the right gear. You guys said you had driven it after replacing the motor, and it ran like "a bat out of hell."2 months later, the 2nd engine arrives, but they drop it as they are repairing it, and that one "shatters into a thousand pieces." ... Wait a few more months for a new part to arrive.Meanwhile, they replace the radiator because that was suddenly the problem, and also put another engine in it, for a discounted 1/2 charge, instead of the full price they planned to charge. Get it back out of the shop- runs great for 5 miles. Hot again. I park it.My friend pops the hood. Right away, one hose isn't even long enough to make connection with where it needs to go. It's just unattached under the hood.As we investigate further, we discover none of the hoses have been changed, even though they were cracked and leaking and 20 years old. I bought them a bright purple hose kit for the 3rd go-round, so I could be sure they replaced the hoses. But, turns out, I kept my possession for too long parked in my driveway. They want more money to look under the hood and correct what they screwed up. Apparently, honest work for honest pay isn't in their company mission.They also lost the knob to my shifter and said I returned it to them like that. .... They towed it back to their shop btw. They search high and low to find the "last one on the continent," verbatim.Alas, I find my old gear shift knob under the seat. It was never missing. Someone at the shop just misplaced it, screwing around, then had the nerve to pretend they went above and beyond to replace yet another thing that didn't need replaced.When asked about why they left the hoses cracked, they said, "Why would we look at the hoses if we were replacing the motor?"

  Matt Killion
4 years ago
They had what i needed 4 ol'blacky.... price was more than fair. If you have a 2012 1500 silverado. When it squeaks, better figure out what it is. Save yourself $$$.00 and pride.