Crain Hyundai of Fort Smith Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Johnson
11 months ago
Took our elantra in for recalls. A day later, we find a nail in one of our tires and take it back to get the tire patched. They tell us they found the nail when it was in for recall work and just didn't tell us it was there. I guess that's what we get for dealing with a dealerships service center.

  Matthew Moore
4 years ago
Wouldn't give me an estimate for what I asked without me being there car in for them to look at. I asked how much would you charge to change my water pump as an estimate. I understand that if I were to bring it in later then it may be different price if you find other problems or if you decide that I don't need a new water pump. But if you care about my business then you would figure out a price for me so I can bring my car your way instead of elsewhere. I told her I would take it elsewhere then and she was fine with that.

  Tim Beck
3 years ago
Nice people but after visiting them and finding my ideal car didn't really want to budge on the price even though it was a 2020. Also wanted me to pay more if I paid cash instead of financing! Go figure. Went to Nissan found a great match and bought it there! I would highly recommend Nissan and Steven Israel at Nissan over Hyundai. I had owned three straight Hyundai cars until now. Oh well.Updated 10/28/20 This was explained to me but its sad when I got a really good deal even though I was playing cash from Orr Nissan. You really should step up your game for those who wish to pay cash and remain loyal customers. Now most likely I'll be a loyal Nissan customer.

  Charlene Hutson
4 years ago
I bought my hybrid car there last year, it's been getting 48 to 52 mpge. No longer can you wait until the gas runs low before stopping for a break! I have been receiving prompt courteous service there and I especially enjoy the complimentary car wash. ...Ask for Justin if you're looking for a nice car salesman.

  David Oliver
a year ago
Can't get thing right. Been back for the same thing 4 times. Still not right

  Prahar Vaidya
4 years ago
Awesome experience visiting this Hyundai dealership. Talked with Timmy and he is mechanically sound sales consultant.. had a great discussion on engine performance too..

  Debra DeMann
5 years ago
As usual Casey in the service department took care of everything. Little long of a wait with an appointment...besides that all was good.

  LaDonna stebens
2 years ago
Was great the salesman was a very nice and very professional man I recommend Hyundai To anyone who is Interested in purchasing a New Vehicle...

  elizabeth cohron
3 years ago
Dont go here. They break things and then find ways to not fix them. Take video of your car before they touch it inside and out.

  Jerry Piguet
2 years ago
Excellent folks, great service, good times

  Jazzmynn Petty
2 years ago
Very unorganized. Wish I could go through someone else...

  Georgia Landry
4 years ago
Fast, routine maintenance service and great courteous, customer service.

  Bobby Reed
3 years ago
Did get things need done and friendly and service

  Misty Z
4 years ago
The cars are awesome but the salesmen are liars.

  Laura Means
4 years ago
No assistance whatsoever when I went in to buy a vehicle

  Christine Johnson-Beaubouef
3 years ago
Have avoided Service Department for a few years.

  Scott McCleland
3 years ago
Great service....

  sappy 1
2 years ago
Great people

  Roy Stone
3 years ago
Always Excellence!

  CR24 Salcedo
3 years ago
Very good, excellent treatment and kindnessMuy bien un excelente trato y amabilidad