Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
aquapneumatics
4 years ago
Cecil is a very competent transmission and very good mechanic. You can not get a better deal anywhere. I know because I specialize in getting the best deals and am a very good mechanic and machinist. He did a beautiful job on my Tahoe trans that snapped a sun shell at 200k. He gets piles of business but is single handing everything so he works even at night and weekends and doesn t always answer his three phones. He only has two lifts and also handles emergency calls or out of town people who live far away on priorities so if you are a local and don t need your vehicle right away you aren t going to get it fast if it needs a lot of work it s going to be slow but the personal attention of servicing of any problems you have he solves like family. Purchased a vehicle from him too, great deal too!
Steph
4 years ago
This is the worst shop!! They had my vehicle and said it was a two week job at the most, I did not get my vehicle until 7 weeks later and it was a fight to get it then. Cecil told me on nine different occasions I could pick my vehicle up and would change the pick up date when I was in my way (hour drive for me) I lost a job do to him having my vehicle for so long. He blamed the warranty company for my vehicle not being done due to waiting on them, after calling the warranty company myself I found that was false. After being told for 7 weeks I would only owe a certain amount it ended up being $300 more than said. After finally receiving my vehicle I took it to get the wheel bearings worked on, when they found Cecil had tore my front end up putting transmission back in AND HE LEFT OUT PARTS!!!!!!! Another $1000 later by a good mechanic and my vehicle will finally be ready. I won t ever use this shop again and will do my best to have everyone else avoid it as well. Pay the money for a job done right with all pieces and parts!!!
Billy Brabon
4 years ago
Very hard working guys. Cecil changed my transmission and fully rebuild it with upgraded part that were all on hand. (No waiting for parts) in 3 days time. I'm very happy with the work that was performed and I will be using Cecil's Automotive & Transmission LLC for all my Automotive needs!!!
Lori Bolding
4 years ago
Cecil rebuilt a transmission for me less than a year ago, told me he would warranty his work. Transmission went out while still under warranty, he said he would warranty it, he didn't want it to be drove for fear of more damage, told me he would pick it up, a week later I had to haul it to him. Told me he would have it repaired by the next wensday. I tried calling him and texting him to check on the progress, he would not respond. I drove up on the day he said it would be repaired, truck had not been moved from where I unloaded it. He came up with a excuse that he was behind, but I told him you already promised to warranty it and have it done in a week, he told me that he would guarantee me it would be repaired by the next wensday. I tried calling him and texting him, no response for 4 days, when I finally got him to talk to me, he again guaranteed me it would be ready by the end of the week. Drove up on Thursday to check on the truck, it had not been moved from the spot where it was unloaded 2 weeks prior, Cecil was not there, he was avoiding me, his mechanic told me there was no way it would even be started on until the following Monday, . I waited a total of 3 weeks, for him to do what he said he would do, nothing. I picked up the truck to take it somewhere else. Cecil still wouldn't respond to my calls or texts, only after I threatened him with a lawsuit, did he respond. He claimed he would have it repaired by the next Monday. 4 weeks after he was supposed to have fixed it. He does poor work, very unprofessional, lack of communication until you talk about lawsuit, then wants to put in a piece of junk parts just to cover his self. I would not recommend letting Cecil work on a bicycle. I have talked to several others about his work, and come to find out he does this to everyone. He won't stand behind his work , he says lies to you and makes up excuses. Very disappointed with his business. We will be setting up the repair bill in a courtroom.
Samantha Rains
5 years ago
We brought our truck in with all the parts and it took 6 weeks before we finally had had enough of waiting on it to be fixed. He was supposed to take a motor out and put one completely back in. When we towed our truck back home we noticed there were some parts missing and we were charged $540 for an uncompleted job that we had agreed to when we had it towed to him. So now we are out (with the tows and their non completed job) $645 and still have no working vehicle.
John Briggs
5 years ago
These folks have worked on several vehicles for us over the last year. They have always done a great job. We will continue to bring our engine and transmission work to Cecil and refer friends to them.
Cathey Byerley
6 years ago
I could not have a more positive review! These guys were fast, efficient, so friendly and genuinely helpful. You can't beat the price point for such good work! We were broken down from out of town late on a Saturday and they had us picked up, repaired and back on the road in two hours flat!
Brandon Bryant
5 years ago
Thank you for the great work Cecil (and crew)!Man, you want to see a hard working group of pro s, these guys are the real deal. I could have watched them wrenching all day!!It is great to see Red, White and Blue quality. Keep up the great work, I will be back.
Tanya Hammer
4 years ago
Kept promissing to get things done by end of week every week and 2 1/2 months later nothing has been done at all. We took our car back and will find a different place. They dont pick up phones well either. Also there is no first come first serve. He picks and chooses.
Roxie Cobb
5 years ago
Best ever. Had a transmission pulled rebuilt and put back in, in just a week and that's waiting on parts to be ordered.
Peter Lassen
3 years ago
Top quality work, very competitive pricing.. Just took a little longer because of covid 19 restraints out of his control. WELL DONE!!!
Ann Hurst
4 years ago
Very friendly and knowledgeable people! Quick to help in a bind!
Brad Taylor
6 years ago
Good service and good repair time