Tire Tracks
4.7 (2555)
800 S School Ave, Fayetteville, AR 72701
(479) 443-4000
tiretracksnwa.com
Claimed
Service options
- In-store pickup
Introduction
Tire Tracks in Fayetteville, AR, is a popular tire shop offering a range of services including tire installation, brake services, and wheel alignment. With a focus on customer service and quick turnaround times, Tire Tracks has garnered praise for their efficient and knowledgeable staff.
Services offered: Tire shop, Brake shop, Used tire shop, Wheel alignment service.
Tire Tracks Reviews Summary
Pros
- Efficient and helpful staff
- Quick service, often completing tasks within 30 minutes to 1 hour
- Knowledgeable personnel providing excellent customer service
- Fair pricing and good value for services rendered
Cons
- Some instances of miscommunication among team members
- Issues with reservations and order management
Suggestion
Improve communication among team members to avoid order management issues. Consider implementing a system for reservations for return visits.
Positive Words
helpful, efficient, great, professional, friendly
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
myfriendjordan
2 weeks ago
I got there on a day that they were slammed busy but they were very helpful, resourceful and efficient. They don t take reservations for a return visit, a bit frustrating, so I got my plane in line, when home, close by, and returned in about 30 minutes. Everything went smoothly and efficiently from there. The manager, David, and Brandon were very helpful. Thank you.
Patty Vanover
a week ago
Got a great deal on. 2 used tires.they said there was 3 people ahead of me so I figured it would be a while.it wasn't more than 15 minutes then they was ready for my truck..they mounted and balanced tire. Truck drove and handled so much better.
Greg Colombo
a month ago
The crew at Tire Tracks was fantastic! My daughter was passing through town and had a flat tire. Justin was great, got her car in immediately and had a new tire on and out the door in about 30 minutes. These guys know how to treat people, great customer service!
Tommy T
a week ago
The staff was very nice and the service was wonderful. We been there 3 times and they always take care of us. Thank you so much Tire Track.
Susan and Frank Sanders
a week ago
Great customer service with knowledgeable personnel. Quick service with good prices. Wanted used tires but not available anywhere at tire size. Ads seem to suggest used tires would be plentiful.
Jerome Carter
2 months ago
These guys fit me in to change 2 tires 30 minutes before closing time. I don't think my tires would have made it another day. Plus, I had to take a 3 hour trip in the next 2 days. Life Savers!! Thanks guys. Great customer service too
Sarah Marsh
a month ago
Always great service! Their tire protection plan is an excellent investment, especially if you get a lot of flats like I do - my job takes me to a lot of construction sites.They can get very busy in the afternoons so go early if possible. While you wait you can use their free Wi-Fi or go for a stroll around Walker Park.
Sig Rafael B.
4 weeks ago
Tire Tracks are great with tires. However, I had a bad experience when I called for a quote on brakes specifically brake pads. The guy was very angry on the phone and short and seemed like he doesn t wanna be there. So he asked me questions about what kind of brakes you need about your vehicle, well, I don t know anything about cars. I told him that and then he just exhaled and said well if you need front brakes labor will be 140 and if you need back brakes it s gonna be 200 at least, maybe more .I know brakes are under $30-$40 each and, But to be quoted over $400 for labor for one hour of work is too extreme for me
Sarah Caldwell
a month ago
Tire Tracks was great overall. They re very busy & had the rare sized tires I needed in their used inventory. Yay!Only 3 suggestions to improve. 1) Better communication among the team. Someone should stay at the front desk to greet customers & manage the front area. Use an overhead or walkie to talk to the garage instead of walking back & forth. 2) A tray or central location for pending pick up . I wasn t having the tires installed. I was picking them up. I told them that I d be there 1.5 hours or so- after work. I was there beforehand. One of the guys cancelled my order stating he didn t think I was coming luckily the paperwork was still In the trash and the tires were still there. I was from out of town and would ve been stranded if the tires were sold to someone else. 3) A military / Veterans discount!But overall I got what I needed.
Kasha Burrows
3 weeks ago
Tire Tracks in Fayetteville has been my tire, break, and alignment shop for years. They have fair prices and work quickly, especially given how busy they are. I ve had several tire places charge me more than my male partner for the same service; Tire Tracks doesn t do that.
George Farris
a week ago
Was very happy with service, product, and pricing. The front end guy was very helpful, courteous, and professional. Would highly recommend Tire Tracks!
Tammy Fields
a week ago
We have used Tire Trax several times and have never had any issues. Their professional services are very much appreciated and the reason why we keep coming back. Thank you
Jeff House
3 months ago
Had a Great experience at Tire Tracks on Tuesday. Dropped the truck off and within a couple hours Randy called to say it was ready! Five tires mounted and Balanced and professionally done. Great value and would Highly recommend Tire Tracks to Friends and Family!! Thanks Guys!
Jesse Roseboom
5 days ago
Had them replace a wheel that I purchased from a salvage yard. In and out in about 45 minutes for less than $25. No complaints.
Elliot Luebker
3 months ago
Unexpectedly needed a set of tires late on a Friday afternoon. They located the oddball size I needed and pulled some strings to get them delivered that evening. We showed up early Saturday morning and had them installed just one day before Christmas. Thank you for a wonderful experience!
Jeremy Elmore
3 months ago
We rolled in with an almost flat tire!! All the guys were very friendly and professional in their interactions with us. They were very busy but they did their best to get us taken care of as soon as they could. I m grateful for their ability to treat us right and to do the job without issue!!
Ryan O'Dea-Wilkinson
3 months ago
Great bunch of guys , however they sheered one of my studs off my hub and weren t willing to pay for it or discount the tires at all. They said their mechanic would charge me 100.00 for replacing it. It s not enough for me to stop going there.Post edit: as the reply to my original post, David, the manager reached out to me with a solution to the issue. Within one hour of dropping my vehicle off this morning my studs were replaced free of charge. There s a reason why there s always people in the parking lot. They take care of the customers.
Christina W
2 months ago
The staff at Tire Tracks in Fayetteville, AR was friendly, knowledgeable and helpful. They were busy but my wait time was minimal because they had enough guys working to get to my vehicle quickly. The lobby was clean and comfortable. I was able to sit and work with the free WiFi so I never missed a beat. I purchased 4 used tires that are in great condition and at a great price. Just what I needed!
April Morrow
a month ago
Friendly and honest service. I have been pleased with their services every visit and at both locations I ve used. They made a not so great situation into an experience that changed my day for the better.
Brandi Leichliter
4 months ago
Pulled in with a front flat tire and they were able to pull out a nail and patch it up for free since we previously bought all tires there and had a warranty. We were in and out in less than 15 min. Super nice and friendly staff
Brandie Dawn
3 weeks ago
Excellent service, recommendations & staff that is able to communicate well (a lost skill in today's world). Took me in as a walk in on their busiest day. Will be back!
Stacy Bergman
2 months ago
Where is the 10 star button?? David and Chance and company made this the sweetest experience for my young friend who had not had to deal with getting tires before. They did it all, not to mention best price in town. Go south to TireTracs.
Molly Roy
2 weeks ago
I was referred to Tire tracks by a mechanic from the Acura dealership.. I am so glad I went. They were right about what the issues was and after tires and a front end alignment, my car was brand new again.. AND the best part was it was very affordable!!
John Brake
3 weeks ago
Great service and prices. Had to replace a tire. I was in and out in less than an hour! So far happy with my purchase.
Alec Benson
3 weeks ago
Quick to check out my tires. Didn t try to get me to buy a new tire explained their used ones would be perfect for me. Would definitely go back
Cait L
3 months ago
The customer service was great! They resolved my issues with the 3 stripped bolts and were very understanding and communicative. I would return and recommend anyone to visit there.
Marjorie Obryant
3 weeks ago
The staff, was very nice, they did awesome work. And I was in and out in less then 30 minutes. I will use tire tracks again. Thank you.
Katie Kat
a month ago
Very friendly, got me in 15 minutes before closing time when I was having a tire emergency. Definitely recommend because I ve had good experiences every time I w been there.
Nicholas Stambuck
3 weeks ago
Staff is polite. Service is fast. Prices are fair. I'm gonna back Everytime I have a tire issue.
mike melzark
a month ago
I called them before I showed up to see if they had my tire in stock. They did so I went down there. Both the salesman behind the counter, and the technician were very professional and got me out of there within 30 minutes. I highly recommend them.