Honda of Fayetteville Service and Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Denise Airola
a month ago
I appreciate the incredible service that I always receive at Honda of Fayetteville. It is a very busy place yet the customer service is personal and responsive that is an accomplishment expert!I don t know how he does it, but Jose is able to multitask and get the job done in an efficient manner while also being very personable.

  Robert Coffin
a month ago
Service Advisor was very attentive to the vehicle issues and addressed the process in a timely manner. Within two phone calls keeping me informed to the progress, the car was completed repairs the very next day. Extremely satisfied with this Honda service procedures & protocols!

  Summer Sharp
2 weeks ago
My CRV is usually serviced in Texas but I've used this dealership a couple of times. Most recently for a battery replacement. Brian and the rest of the service team were great from the time and price estimate over the phone to how long it took and cost the day of.

  Seth Reed
a month ago
Brian Avra is a great guy to work with.He s attentive, follows through and got our warranty taken care of.No second guessing what this guy has got to say. Recommend him for any sort of service small or big.Honda of Fayetteville is lucky to have him.

  Pam
2 months ago
I took my car in for routine maintenance and waited for the work to be done. The service advisor told me approximately how long it would take and my car was ready in that amount of time. He answered all my questions and was very helpful. I would highly recommend Honda of Fayetteville.

  David Renfroe
4 days ago
Had a problem with the camera that makes ADAS and LKAS and other systems work. Ver friendly. Didn t try and sell what I didn t need. Got it done under warranty. Kept me well informed. Fixed it. Great.

  Alice
2 months ago
My first time to have my car serviced at this dealership. I had a very positive experience. Women are usually at a disadvantage because we are women (in my case a senior citizen) and they can pull anything over on us. I came away feeling like I was treated as an equal. Highly recommend their service department.

  ABS MJ
4 months ago
Well, they are really good people in terms of welcoming and treating me well. I went there for oil change and their service was very good and they know what they do.Also they visually checked my car and found transmission oil leakage and had me for another appointment for fixing the problem. But one more insights, I would like to have a student discount that would make their service more tangible and convenient especially for international students. I would recommend their service to any customers.

  Martha Davis
2 months ago
Amos Garcia, was kind, friendly, professional and very thorough. When I picked up my car I was not able to meet with him but the other two advisors that helped me were just as great. Even making sure my seat warmers and heater he ad my Pilot toasty warm.Thank you

  Brett McKnight
2 weeks ago
Had to take it in for an open recall on a recently purchased vehicle. Service Rep/Tech was easy to work with and professional. Uber service provided was prompt. Multi point inspection at no cost and recommended a replacement. No pressure to purchase recommended transmission and brake fluid replacements. Done in a few hours. Overall great experience minus the $266 cost to get a key replacement and programmed.2012 Honda CRV

  Ruth Teague
2 weeks ago
Amos was a wealth of information. He made sure that my truck was up to date on needed maintenance, and was friendly and easy to talk to. The maintenance was done in a very timely manner.

  Tonya Carroll
5 days ago
Good customer service and very prompt. Give thorough and detail feedback. Nice waiting area with much needed amenities.

  Lee Ann Looman
a month ago
Brian was great. He communicated with me several times a day to let me know updates on the work. I think that is so important. I was 100% satisfied with my experience.

  Kenneth Peters
4 months ago
I called and they got me in the same day to look at my problem. They looked at it and temporarily fixed my problem while I waited for a short time. They had to order a part and will call me and schedule when the part comes in. Was Very Pleased with the Way they treated Me as a Customer. They got me in fixed my problem and ordered it in a Very Timely Fashion. Would Highly Recommend Honda of Fayetteville for their Customer Service and Professionalism.

  Argelia Obispo
4 months ago
Honda of Fayetteville Service and parts, I greatly recommended!!They always welcome me and they are a good team work. I been taking my car to have Oil service or any other service that is needed since a bought my car with them with any problem at all.Thank you Honda of Fayetteville.Services: General repairs & maintenance, Oil change

  Mark Johnson
5 months ago
Five star service add a three star price. Had a transmission leak that turned out to be a minor problem. They didn't even charge me full diagnostic charge. Other companies would've recommended a new transmission. I'm very happy with his company. When I start looking for a new car, I'm starting here. Thank you Honda Of Fayetteville !Service: TransmissionService: Transmission

  Cordell Griffin
2 months ago
Excellent service, with friendly/professional staff - I've been to this location on 3 separate occasions and have never walked away disappointed. It's not uncommon for auto repair shops to "up-sell" you on repairs, but their team usually keeps that to a minimum and focuses on the needs* of you and your vehicle. Great place!

  Sarah Swanson
4 months ago
I have the highest regard and most grateful heart for Mr. Amos Garcia, the Service Advisor at Honda of Fayetteville, as well as, their very skilled technicians, especially Mr. Justin!About two years ago, I was looking for a Honda dealership, service department, which would work on my high mileage 2002 Honda Accord!After being refused service at a major Honda dealership in Rogers, Arkansas, Mr. Amos at Honda of Fayetteville, most graciously, kindly and respectfully agreed to maintain my car for me.I now have 526,000+ miles on my car and Honda of Fayetteville is still faithfully and graciously doing all the work necessary on my car to keep it operating beautifully and safely!With my deepest appreciation!May GOD bless you all!Shohreh Noorbakhsh

  Rajesh Sivasamy
2 months ago
I thoroughly enjoyed the service. Amos Garcia is unquestionably one of the best in the industry. Even though I live 40 miles away, I will most definitely be returning to his service.

  Jose Riesco
4 days ago
Amos Garc�a was very polite and explained all my options. The service was quick.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change

  Rolland Courteau
4 months ago
Jose was very helpful. He gave me an honest assessment of the time and money necessary to complete the job. The work was finished early and below cost. I am very happy with the outcome.

  Todd Clampitt
3 days ago
Thank you for installing a battery into my Wife s car on a Saturday without an appointment. We will remember this courtesy. Y all have, always, gone above-and-beyond when it comes to service.

  Dave Kinnamon
2 months ago
Amos Garcia is a detailed, polite, and responsive service advisor.I ve had 3 excellent experiences at Honda of Fayetteville.

  Charles Mayfield
2 months ago
Service was very helpful. Tire was covered by warranty and they helped me to get information. Tire had to be ordered but arrived next day.

  Gregory Steiner
4 months ago
Every time I do service here at Honda in Fayetteville, Arkansas. Everyone is very friendly and professional and happy to see if everything goes smoothly with their services. Everyone that owns a Honda needs to go to get their car, truck, and vans, service in Fayetteville, Arkansas

  Charin Stroot
3 weeks ago
Honda of Fayetteville took great care servicing my recently purchased Pilot. Great customer service and friendly staff!

  Ronnie Treat
3 weeks ago
The service department at Honda is awesome! I never have any problems at all! They are all very helpful and friendly!

  Timothy Clingan
5 months ago
J J Sanders was friendly, fast, and honest. He was quick to respond to my phone call. The technician who worked on my car was quick to diagnose the problem and get fixed.

  Carolyn Brooke
5 months ago
Ren�e took excellent care of things. His initial diagnosis of the issue was accurate. He was professional and accommodating. I arrived at 8 and I was home by 9. No issues.

  CINDY BANKS
4 days ago
Very patient with insurance and multiple miscommunications through my repair. Allowed me to use courtesy car since I didn t have rental coverage. Kept me update through repair process.