Acura of Fayetteville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy Tr
a week ago
Darin Tran were amazing! He sold me 2023 Honda CRV, 2023 Acura RDX, 2024 Acura MDX and a 2024 Toyota fully loaded Limited Tundra. He is super down to earth and really helpful. He will work hard with you and for you to get the right vehicle for you without ripping you off! I highly recommend anyone to go see Darin and you won t regret using him. He is very professional and good at what he does. Best customer service ever!

  wsdoerhoff
2 months ago
I highly recommend Acura Fayetteville. Sophie Crane was our sales person, and I highly recommend her. She provided a professional, straightforward buying experience . I live in Little Rock, and she made it very convenient to negotiate the sale before I ever drove to Fayetteville.

  Arturo Hernandez
2 months ago
We came to Acura of Fayetteville because we needed an SUV. Our sales person, Sofie, was really informative about the SUV. The process was seamless and they even fixed a small scratch. I would definitely recommend them and I will be back!

  Vanessa Miller
2 weeks ago
Darin Tran and the Acura team in Fayetteville were awesome and we highly recommend them. We have bought several vehicles from them and have been very pleased. We highly recommend Darin Tran and Acura of Fayetteville, AR.

  Ginger Eberhard
2 weeks ago
I had a great experience at Acura of Fayetteville. Perry was my salesman, he was wonderful to work with! He was patient, knowledgeable, and a great communicator. He made the process quick and painless. I highly recommend Perry!

  Devin
a month ago
Perry was awesome to work with! He was great at communicating and got me into exactly what I was looking for. No price gouging or market adjustments that a lot of dealers are trying to do right now. Just sold me the car for msrp. Couldn t have been easier. I felt well taken care of. Perry was also very knowledgeable which I appreciated. I ve been to a lot of dealers where the sales guy didn t have answers to my questions about the vehicle I was interested in.

  Jasper
2 weeks ago
We are so pleased with our purchase and Blake was very professional and worked with us to get us what we wanted!! He is a perfect example of what a salesman should be like!!! Low pressure and very personable!!! Thanks again Blake!!!

  Lori S
a month ago
Perry was wonderful at walking us through the purchase of our new car! I would recommend him to anyone looking. He is genuine and will stay with you through the entire process and beyond.

  Susan K
a month ago
We ve had two great service appointments here. Easy to schedule, prompt and friendly service. We appreciate that they will go the extra mile: a nice wash and vacuum, explaining (again) the controls on my steering wheel. Nice waiting area if you opt to wait while your vehicle is serviced.

  B. Will
10 months ago
I recently bought a used vehicle here from out-of-state and my experience was as seamless as possible. They were able to give me a valuation of my trade-in before I even hit the road to the dealership.The finance manager was no nonsense and didn t try to load me up on things that weren t relevant to me.Even after the purchase, when I needed assistance registering my vehicle in a different state, Perry Butcher was extremely helpful and prompt.If you are in the market for a vehicle, in or out-of-state, this is a great dealership to visit.Thanks again to Perry, Joel, and the rest of the staff.

  Mayghan Gregory
4 months ago
We went in with no intention of buying and having had bad experiences with salespeople in the past, I was hesitant. But Sophie Crane had the warmest greeting, comfortable to talk to, wasn t pushy but willing to give her time to let us test the waters , she made the overall experience for us a great one! I love our new Acura and definitely recommend seeing Sophie if you go there!

  Mike Schwegler
3 months ago
Amazing easy to work with, our sales associate Sofie was wonderful, friendly and very courteous. It was freezing cold out and she walked the lot with us found us our beautiful RDX, and we were sold!! Thanks again, we had an excellent experience!! Would recommend to anyone.

  Mr Put
a month ago
Thank you Acura of Fayetteville! Sophie was so helpful with the purchase of my 24 Acura MDX! We made a same day appointment and the entire process was so quick and easy. She was extremely knowledgeable and Her vehicle walkthrough pointing out the features and functions of the vehicle was excellent, leaving my wife without a doubt about how to enjoy every feature it offered. 10 stars! Again, Thank you Sophie, And thank you Acura of Fayetteville.

  sarah perry-smith
2 weeks ago
Sophie was so great! Very helpful and knowledgeable! Joel was amazing in finance, he answered all of my questions and made sure I understood everything. 10/10 experience.

  Matt Charboneau
3 months ago
Wonderful experience buying a car from these guys. Jeff Brockinton was outstanding as our salesperson, but it wasn't just him. Everyone we met from finance and service was fantastic, too. I highly recommend the team at Acura at Fayetteville.

  Cory Turco
a month ago
Service Department - Giving them one star since the service folks were friendly. I was quoted 1 1/2 hours to service the transmission on our 2018 Acura RDX FWD. I was quoted $169.00 for the service. We drove almost two hours (Russellville). We arrived just before 1:00 PM for our scheduled appointment. The staff were in some sort of meeting. The car was taken back around 1:05 PM. I was called to the desk to pay and pick up our car at 1:35 PM (30 minutes). I was advised the transmission had been serviced, fluid changed, software updated, the car was test driven and washed. The bill was $298. The labor charge was $220.00 That equates to approximately $440.00 per hour for labor. This seems really steep to me. We will not be return customers and do not recommend this dealership. Go to Little Rock and save yourself some frustration.

  John Lewis
2 months ago
We purchased a 2024 Acura RDX. It was a great experience. Our salesperson Sophie was great to work with and did an excellent job of covering all the features of our vehicle. She will be my go to person when I m ready for another vehicle.

  Yee Yang
11 months ago
We had a great experience working with Perry. He contacted us after an online inquiry and answered our questions before we even went in to the dealership. We went in for a test drive and came home with our first Acura. Everyone we worked with was helpful, pleasant and knowledgeable.

  Markansas 63
2 months ago
We recently purchased a 2024 Acura RDX from Acura of Fayetteville.Our sales associate was Sophie Crane who was very professional and extremely knowledgeable of the SUV that we purchased.She took time to review the features of the vehicle to me and my wife on separate days.She made purchasing a new vehicle an enjoyable experience!

  Brian Jones
3 weeks ago
Great place to purchase a vehicle. Perry spent a lot of time with us going over all the features of the RDX. We traveled 130 miles to purchase the RDX because our dealer wouldn t communicate with us.

  Sydney Ford
a year ago
Bubba was very honest, considerate of our budget and personal needs, and patient with us throughout the whole buying process. We never once felt rushed or pressured. This was our first time purchasing a car and we could not have asked for a better person to work with. We will definitely be coming back to buy from Bubba in the future and would recommend him to any family and friends looking to buy. So thankful we stumbled across this place and that our experience was smooth and stress free. The finance staff member that helped close our deal was also so helpful and pleasant. We really appreciate each person that helped us throughout the process. Thank you :)

  kerry boles
11 months ago
I was so pleased with my experience at Acura at Fayetteville auto park. Both the sales person, Joel and the finance officer I worked with were kind and had a no pressure approach. I have sat at car dealerships for hours and hours before but Joel had all my paperwork ready and it was an hour and a half from the time I pulled in to the time I drove off in my new car. It was such a smooth transition. Any question I had was answered immediately and if I emailed or texted, they got back with me within 5 minutes (even at 7am)! I have had finance managers be extremely high pressure and I felt like I had to add multiple options just to be able to leave. This was not the case with my Acura purchase- he was very honest and didn t pressure me to buy anything. I signed my paperwork and was able to leave his office in 10 minutes. I would 100% buy from Fayetteville auto park again (as I have before) but I can definitely say acura was the best experience I ve had of any car I ve bought.

  Antonio Juarez
3 months ago
Sophie Crane was well organized and firm on details and explanations when I asked questions. She was very helpful! 10/10 also congrats on your engagement!

  James Croston
4 months ago
A professional, pleasant car buying experience. Perry is an awesome Acura sales associate. Absolute pleasure working with him.

  Kim van auken
a week ago
Perry was the best. Thorough, friendly, and kind. Go see him for a wonderful experience!

  Torie Smith
3 months ago
The service department is an awful and I have been trying for over a month to get in touch with the district manager & for some reason I ve been avoided. Looking over my paperwork noticed they charged me for 4 windshield wipers (so check your invoices) and was told my car was unsafe to drive and needed a new alternator, breaks all the way around, filters and windshield wipers $2300 worth of work that was suppose to fix my radio draining the battery guess what we had to tow our car back in and was told well we have driven the car 4,000 on the new battery and every seal was burned up in it but couldn t explain why. They have had my car for over a month and I finally get an email that it will just be way to expensive to fix the radio. So it s a 2012 if Acura products don t last longer than that everyone needs to know!!

  Brian Bontrager
4 weeks ago
Great service, Jeff Brockinton was great to work with. Was prompt with help and answers to questions. I would go back and work with him again.

  Josue Sanchez
4 months ago
Very nice service I really recommend this place they re friendly alson good deales price are good for anyone

  Rex Vaughn
2 months ago
Very good dealership to work with. Perry is an excellent salesperson. Very knowledgeable and communicative.

  Gina Rambo
3 years ago
This is our 2nd purchase with Barry at Fayetteville Auto Park this year. First my husband had a great experience in July so we went back. I had put off buying a new car for so long, the whole process of picking something out seemed overwhelming. My last experience buying a car for my son from a dealership down the road was awful and no one wanted to help find what he wanted or would return calls. Barry was super patient with me throughout the process of deciding (weeks!) and found the absolutely perfect car in my price range. Highly recommend!