Billy Wood Honda

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rollin Celis
3 weeks ago
Ashley Strickland is very helpful and assist us all the way from start to finish and delivered our car to our place. She is very helpful and knows her job very well.

  Deaquaneisha Moore
3 weeks ago
Babyyyyy I went to Billy Wood looking to trade my car in. I knew I had a few obstacles to cross because of the previous car folk I was dealing with at the time. Ashley Strickland was and is the girl you want to see. She made me feel right at home and like I was family. She went over everything with me and even explained what I didn't know. She answered all my questions and kept my mind at rest. If it was something I was little uncomfortable with she was willing to help me until it felt right. Ashley goes above and beyond for her customers. She forms bonds that literally make you want to come back. She s a forever friend and sister. I recommend her to anyone. She is the only person I want to deal with when I am there. She didn t make me feel slow and she wasn t rushing to put me in just anything. I explained to her what I wanted and good God almighty she got me in something even freaking better. The car note is not what I wasn t expecting but I m so in love with my truck, I wouldn t trade it for anything. Yall meet my baby Hella my 2024 Honda HRV Sport

  Randy Dodson
3 months ago
If you want a good saleswoman, go see Ashley Strickland and she will take care of you! I won't go anywhere else and deal with anyone but her. I plan to bring my son there so he gets the Honda he wants. Much better service than the other places in town. She is professional and smart, knows her cars!

  Rashawd Jones
2 months ago
I spoke with saleslady Ashley Strickland on the phone this past Friday & she was so friendly!! This was quite an experience!! I love everything about Billy Wood Honda!! 10/10

  KaSheaca Gill
8 months ago
This was quite an experience!! I love everything about Billy Wood Honda!! This is my second purchase from here and their employees are awesome!! Ashley Strickland worked extremely hard to get me what I wanted!! She listened to my needs as well as my wants. She s everything anyone could want in a sales representative!! She was AWESOME and did an excellent job!! Her personality was wonderful! She was super sweet and nice ! She s one of the best sales rep I ve ever had!!! Thanks so much Ashley S.!

  Gage Pierce
2 years ago
Ashley Strickland is great! She sold us a 2017 Chevy Cruze in October but unfortunately someone hit us and totaled it and just a few days ago she got us into a 2018 Jeep Compass. She is awesome to work with and makes buying a vehicle easy and stress free. She is the best and would recommend her to anyone! I will come to her for all my vehicle buying needs! We re thankful for her patience with us and hope you ask for her when you re ready to by a vehicle!

  Daniel Graves
2 years ago
I had an amazing experience at Billy Wood Honda but it's employee's like Ashley Strickland that make it a phenomenal experience. I went to look at a Nissan and left with a freaking awesome Jeep. That wouldn't have been possible if it weren't for Ashley. Recommendations for life at Billy Wood Honda.

  Chelsea Wolfe
3 months ago
I don t usually make bad reviews but I cannot let this one slide. I bought a 4Runner from this place only to have it start having issues within 3 months. I called them and they sent me down the road to the certified Toyota dealer because their computer would not hook up to a Toyota. I have had nothing but pain and suffering from this vehicle that s been wrecked and when I asked the sales representative during the sale I was lied to. I bought a warranty only for the company(ESC) to tell me they aren t able to accommodate me because they cover fords. I took it back for them to handle this issue only for them to pass the buck onto the other dealership to be liable. Now the Toyota dealership has fiddled on so long that now I have missed work and have been without my vehicle since October of this past year (2023). I feel that this has been the worst experience I ve have ever heard of anyone ever having with ANY DEALERSHIP! The better business bureau and my lawyers WILL BE aware of the gross negligence and poor salesmanship that was displayed in this situation.

  Judy Kemp
a week ago
Very unhappy customer. They have had my car for almost 2 weeks and I am still waiting. Everytime I call, I get a different answer. Last time I will be using them. The people are friendly but I am still waiting to hear from them. Always have to call them.Took my car back to them because of an oil leak that appeared after I got my car back and the service department management has changed. Had my receipt and told the new guy what I wanted. He told me that they did not work on cars over ten years old. Told me Mr Billy Wood said that. Told me I would need to take it to someone else they recommended. What is going on??!!

  Lisa Duncan
2 years ago
I highly recommend my friend Ashley Strickland I have searching for the perfect car for months changed my mind 100 times and just happened to search the website at billy wood Honda found the perfect car messaged my friend Ashley she got right on setting me up a appointment we went the next day and she got me in my new 2021 Honda Accord sport edition! I absolutely love it best decision I ever made ! And Ashley was great through the whole process! Has even checked in to make sure i like my car !

  Lucas Hashimoto
11 months ago
I wouldn't recommend this place to my worst enemy. If you need your vehicle serviced, do yourself a favor and take it elsewhere. It took about 3 days just to get information on what was going on with my car. After 3 more days I came by to pick it up only to find that I was being overcharged on everything they possibly could. They took a $250 part + about 1 hour of work and turned it into a $380 part, 1.5 hours of labor + an overpriced sublet for a locksmith. (About $200)They also left the base of my steering wheel unclipped because they broke the clips trying to pry it open!If money matters to you, it'd be best to find a different place to service your Honda.

  Donna Bordelon
8 months ago
I spoke with saleslady Ashley Strickland on the phone this past Friday. She was immediately friendly and delightful. I told her I was looking for a 2024 Honda CR-V, and she let me know one was coming in that day in the color I wanted. I drove to the dealership and was greeted by the most down-to-earth young woman who made me feel very welcomed.Ashley worked diligently for hours helping me buy my new Honda. All the employees at the dealership were also extremely nice and helpful. Ashley was referred to me by two people I know in the Monroe area, and I am sure glad they did ! I am very grateful to have worked with her. It could not have been a better buying experience.So when you go to Billy Wood Honda in El Dorado, AR, be sure to ask for Ashley Strickland.

  Starr McElveen
2 years ago
Ashley Strickland is the absolute best. She was very patient helping me choose the right vehicle. This is the second vehicle she has sold me and she always does her best to get me a deal. I highly recommend using Ashley when shopping for a new vehicle. Thank you so much for getting me in a bigger vehicle!

  Halley and Hunter
8 months ago
I viewed a 2023 Honda Pilot EX-L online on Wednesday 8/2/23 and almost immediately had a one on one phone call from Ashley Strickland about seeing the vehicle in person. I was stoked considering there were no pictures, making me think the car wasn t even in the lot yet. My husband and I headed to the dealership to see the car and left torn due to the price. In the meantime of thinking, Ashley was already quick into looking into cheaper options (less bells and whistles - nothing I couldn t live without) well after hours. This morning, 8/3/23, after some thought, we decided it was actually a very reasonable deal for a brand new car, not to mention EXACTLY what I wanted in it. I had been in contact with Ashley Strickland before their operating hours to confirm that the deal would be sealed, and the ball went from a slow roll to full steam ahead. All people are different, but I personally love a quick, flawless deal. I showed up and was done with all of my paperwork in 20 minutes. I left the vehicle with them to be washed and fueled up and it was delivered to my work place a few hours later, along with my trade vehicle getting picked up. If you are ever in need of a vehicle, Ashley Strickland is your girl !!!

  Miyha Gregory
2 years ago
I had an amazing time at Billy Wood Honda with Jarrid Carroll! He is great at what he does! He gave me different cars to choose from that were in my price range, he was very patient with me while I made my decision and he was VERY informative on things that I wanted to know. I ended up leaving with a 2017 Honda Civic and I am in love!!!! Please go shop!! ASK FOR JARRID CARROLL

  Kristina Purifoy
9 months ago
Hands down the best car buying experience I ve ever had. Got everything done over the phone, all I had to do was come in and sign the documents. Process was so smooth and I was able to leave extremely happing in my new car

  jaeshanae hunter
4 months ago
Absolutely love my 2024 Honda civic ex . Thank you Ashley

  Nancy Everett
10 months ago
I had the experience of a lifetime. Ashley at Billy Woods Honda was outstanding. She got me exactly what i wanted at a deal that was too good to be true. She delivered to my house the perfect Suv for me. I only lived 2 hours away and she made the delivery as easy as it could be. She went over every details with me and made sure I was comfortable with the accessories that Honda offered and set everything up so I did not have to worry over any settings. She took her time to make me feel so comfortable with SUV. This will be my first time to drive a Honda and it has started off great. She found me the right color for inside and outside. You cannot go wrong using her abilities.

  madison baker
2 years ago
I had a wonderful experience working with Ashley Strickland. She found me the car I absolutely needed and wanted. You guys should definitely go shop with her !! I told her what I wanted and she worked her magic :) Couldn't be more happier with my Billy Wood Honda buy.

  April McGilton
a year ago
Y all go see Ashley Strickland for all your car needs ! She will work her magic and get you in another car ! I went into today looking for something different and left there a few hours later in a new ride & I love it !! She got me a great deal !!

  Robert Wiles
2 years ago
Billy Wood Honda is a great dealer to do business with honest and will make it happen, go see Ashley Hall a super good sales person. I bought a 2022 CRV Touring at 6 pm and they had it at my place before 8 am in the morning with me living 4 1/2 hours away at the top of the state of Arkansas super happy buyer all done over the phone with Ashley Hall she will do all she can to get you what you want and need thanks you Ashley.

  Megan Donahoe
2 years ago
If you re looking to buy a new vehicle, stop by Billy Wood and ask for Ashley Strickland!! She is the best!! She works quickly and will get you in what you want!! This was the most enjoyable vehicle purchase I have ever made!! Thank you for all your help, Ashley!!

  Lisa Mayer
2 years ago
If you are looking for a car. Go see Ashley Strickland she made buying my new car easy. She is top notch. She listens to you in what you are looking for and makes it happen. She is not pushy and helps you with every step of the way.... thank you Ashley Strickland and Billy wood Honda ELDORADO, ARKANSAS

  Tyona Hall
a year ago
My sales person was Darnarius Jackson aka DJ. The best person ever!!! He was sweating running back and forth trying to make sure I got a great deal and I walk out with a car I actually wanted. My first big girl purchase thanks to dj. Again the best salesman everrrr

  Jessica Phillips
2 years ago
I have to say I was pretty nervous about getting a ride but Ashley Hall and the rest of the crew here are so nice and make getting a ride less nerve racking! They took very good care of me and I LOVE my ride!

  Gwenith Mcelyea
8 months ago
Just bought a brand new Accord from Ashley Strickland at Billy Wood Honda! She cut me an amazing deal, and put me in a car that I am absolutely in love with. She treated me like family from start to finish, and even put up with me when I wanted to walk the whole lot.

  james simmons
7 months ago
Bought a 2023 Honda Pilot and it has been nothing but problems since I bought it here. First month of owning the car it went to the shop at Billy Wood 3 times and never got fixed. Now it s at another Honda shop a 4 time and been there over a month. Billy Wood Honda only cares about the sale. Once you sign the dotted line you are on your own.

  Casey Garcia
a year ago
I had the BEST experience with Billy Wood Honda! Especially with Ashley Strickland. She did all she could to put me in a ride & she did it at a good price at that! Ashley was VERY helpful & made sure I got what I wanted. If you want something I'd suggest you go to Ashley! Thank you so much!!

  Senica Henry
8 months ago
So i have bought from them before but, i had my uncle who was the finance manager help me and i loved it cause it was a smooth transaction with me being 2 hours away. The issue i have now is that i was called about my 2019 honda i got the salesman wanted to try to get me into a new car cause he wanted good used inventory. well long story short he butchered the deal and couldnt make a deal. He was at first wanting to lower my notes and got to a 10 dollar difference i was like ad in the taxes and we can see, he was like just think on your color so im like ok maybe i will do it. well i sent him pics of my car and how it looked which is good because i hardly drive it and i have 28k miles on 2019 hybrid touring. This dude comes back with a 550 dollar offer im like how is this a deal i pay 475 for my car now i would be dumb to say yes he then said let me go talk to the manager and see if they can lower it and this was a week ago he didnt reply to my text i sent so now im like nope can't do business with ppl like this or with someone who is obviously about what they can get from me. I sold cars before and this is a big no no dont quote prices if you cant deliver and then ditch the customer cause now im against the practice of this dealer so yea dont deal with them cause they seem to ditch you if they cant benefit and want to raise your price

  Sara Daniell (Author)
a year ago
BEYOND HAPPY with our purchase of our 2019 Honda Pilot from start to finish! Ashley Strickland is hands-down the BEST at finding what you want, getting you a great deal that works for your budget, and going above and beyond to make the deal happen! Due to conflicting hours, we weren't able to go in and sign, but she made it happen by bringing the papers to us and delivering our vehicle!! THE BEST!! If you aren't shopping at Billy Wood Honda for your next vehicle, what are you waiting for? Ask for Ashley Strickland! You won't be disappointed!