Stephens Automotive Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kim Fox
2 months ago
Customer service is good, technicians need some training. We have had several times that we have had to take our truck back more than once for the same issue that we paid to have fixed. One mishap caused many other problems.

  Timothy Hall
2 months ago
Always prompt, to the point, and they will not rip you off.LEO friendly, great family that owns it.

  Chris Everette
5 months ago
Well I initially thought I found a New shop that i could give my business too because I didn t have any issues the first couple of times but this time Bryce and Todd told me two different stories about my vehicle which makes me believe that the Truth isn t being told or they really didn t diagnose the car like they said they did but i could be totally wrong but why DIDNT their diagnosis MATCH UP?? And Bryce was going to charge me 272.00 for what I feel like a somewhat diagnosis but guess Todd felt bad for me and brought that down a 100.00 bucks but Communication was Piss Poor and Trust was lost on this ordeal!! I m Disappointed because I truly thought I had found a Shop that I would be comfortable with! And kept it for 3 weeks and never gotten any updates or phone calls!!Services: General repairs & maintenance, Vehicle Inspection

  Wendy Hinton
4 months ago
Highly recommend. Very helpful and prompt. Great quality of work and professionalism.

  Derrick Hardy
a year ago
I have been using this shop for close to 10 years now. I personally would not allow any other mechanic shop to touch my vehicle after finding this shop. The owners of this business and their complete staff are top notch, with great knowledge, respect, curtesy to their customers.

  Alex Patel
a year ago
Great place with great prices!! They were able to take me in while other shops quoted me a 3 week lead time! I will definitely be recommending this shop to my friends.

  Durwood Wells
a year ago
Got an alignment and new tires installed on '07 Chevy. Also alignment and tires for a Nissan. They will listen to you when you tell them what your vehicle is doing and check everything out. Make an appointment, drop it off. IMO fair and honest.Services: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment

  Brianna Rogers
3 years ago
I had to get the timing belt fixed on my car and I was so impressed with how quickly they got it finished and getting my car back the same day I dropped it off was wonderful! I definitely will be back if I need any service done on my cars in the future. Great service!!

  Jeff Jackson
a year ago
Tried to charge me 2300.00 to put starter in my lexus. Had a tow truck pick it up from their shop. Took it elsewhere. Got it done for 1200.00

  R . Keith Meyer
3 years ago
These guys are great! Professional courteous. You call them, they tell you when to bring it in. You discuss the problem. They check it out. They call you to tell you what they found with an estimate. You release them on the work . They get it done!Now that's more than fair!Won't use anyone else

  donald bonger
2 years ago
They did an absolute great job on our car and in a very timely manner as a matter of fact they got done a day early and very professional I recommend them all the way

  David Adams (David)
4 years ago
When a few other shops wouldn't invest the time to figure out that my timing chain was busted on a car with 32k miles on it I tried this place and after a few weeks my car is working great. I highly recommend this place and will be returning if I ever have any more problems with my vehicle.

  Don Harders
a year ago
Very professional very reasonable pricing a great place to take your vehicle for any kind of repairs.

  Bonita
6 years ago
My family and I will only take our vehicles to Stephens Automotive! Always providing excellent service and great prices. Love them and the work they do. Thanks

  Jeff Turnbow (TURNBOW Corp.)
7 years ago
Before you write a check to any dealership for service PLEASE go here first. They saved my wife $1,300 in unnecessary fees recommended by a dealership. We will never go anywhere else for our new or used vehicles.

  Paul Hoerchler
3 years ago
Great customer service. Set up appointment for next week. Will review again after.

  Tonya Earles
2 years ago
Great quality, very friendly people. They have won our business time after time!

  John Whiteside
11 months ago
Very courteous people, great service!

  Gary Folds
a year ago
Got a front end alignment and is the best one I have ever had.

  The Super Fatturkey
5 years ago
I love Them ..They are not only well priced but they are also friendly and honest..i recommend them 100%..

  Clayton Bulice
2 years ago
These guys are excellent. So good in fact that you should make an appointment

  Chris Klein
4 years ago
Great customer service, great prices, and dependable work. Will continue taking vehicles here.

  daniel young
4 years ago
Just the best shop I have taken my car in to. Quick and friendly, this is the only shop for my car now.

  Beverly Bland
3 years ago
Very knowledgable personnel. Reasonable prices. Do quality work.

  Amanda Starkey Prine
4 years ago
Employees are super friendly. The service is fast and reasonably priced

  Candice R
6 years ago
Amazing service!! Fast, friendly, great prices!! Highly, highly recommend!

  Darren Brock (DB)
3 years ago
Its was AWESOME!!! Always qiuck friendly service! Clean waiting area clean shop and restroom.!

  dale black
3 years ago
Reasonably priced fast service highly recommend them.

  Josh Big Toe R
4 years ago
Did an alignment on my truck. AWESOME WORK!! Drives perfect. Thanks guys!

  Elizabeth Womack
6 years ago
Friendly and experienced staff. Todd is always very helpful and honest.