Reflections Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kenneth Tucker III (ktucker)
a month ago
Reflections was very professional and got my truck in before the time they had said. They do great work and very honest to you about your insurance claims. They even fixed a piece of trim that was not on the bill. They go above and beyond for their customers and they will always have my work.

  Charolette Williams
9 months ago
Reflections Body Shop is the best in town. My car looks as good as it did when it was brand new. They always keep you updated on progress and customer service is amazing. All the employees are very friendly.

  David Holetz
3 weeks ago
Excellent craftsmanship for body and painit work. Staff office and shop care about taking care of the customer. Nice to do business with a group like this.Trying to find ways to improve the customer experience and kept me informed.

  Taylor U
a year ago
We had some minor but expensive damage done to our truck several months ago. Well worth the wait for the repair! You can t even tell our truck was ever hit or where repairs were done. We had them look at and replace the tailgate lock as well and they worked hard to make sure they found someone as quick as possible since their usual locksmiths are no longer in the business. They stuck to their original quote on the lock even though I m sure their cost ended up above what we paid. While we don t necessarily hope to need them again (no offense Reflections!), if we do, we know exactly where to go!Services: Painting, Body & Trim

  Bethany Tharp
2 months ago
I highly recommend Reflections! My vehicle looks perfect. The customer service is outstanding!!Service: Body & TrimService: Body & Trim

  Jeff Owens
a week ago
The staff at Reflections are always knowledgeable and friendly and are hands down the best in town.

  Tina Helmle
a month ago
They do outstanding job and service! If you need body work done, reflections is the place to go!

  Sarah Manning
a year ago
I never write reviews but this time I just had to. I just picked my truck up from repair needed after intercepting a deer. My truck looks amazing! The personnel at the shop were professional, polite and knowledgeable. My truck is about 4 years old and looks like it did the day I purchased it! Thanks so much! I have fallen in love with it all over again.Services: Painting, Body & Trim

  Austin Bishop
7 months ago
I have been trying to work with this shop for over a week and they won t get back to me. I tried calling to get an update on looking over my estimate and was brushed off and told to keep waiting. Just be aware it might take a while to get through the initial process, ended up reaching out to a different shop that was willing to look at my car day of.

  Josh Belden
4 months ago
Best Paint and Body shop in Lonoke County. Maybe the state. You get what you pay for.

  Renee Hiatt
9 months ago
We use Reflections for all of our car body repair needs. Brad and his staff are helpful, friendly and fast. We won t go anywhere else.Services: Painting, Body & TrimServices: Painting, Body & Trim

  metalfasha
11 months ago
Had a few cars needing body work. Only place I would go. They even had to repair things done at other shops. Everyone was very nice and helpful.

  Danielle Beutler
9 months ago
I would highly recommend using Reflections Body Shop if your car is in need of repair after an accident. The service and workmanship were fantastic and my car looks like new.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Dawn Jackson
2 years ago
Car looks beautiful. Fender repair and paint. Blended with existing paint job. Seamless!Ordered part was delayed and I couldn t get my car back on time. I had mentioned the previous week that i had a trip planned. Reflections called Enterprise and rented a car for me so I could do my trip!! Now THAT is customer service!Services: Painting, Body & Trim

  Richard Redmerski
3 years ago
Job well done. Looks great. Staff kept me updated and even delivered vehicle to my house.

  Philip Petre
a year ago
Did excellent job on car and truck in past. Must be pretty good because right now they can't get to my truck for 4 months. Worth the wait.

  Jim Rouse
4 months ago
Great Job on the Bullet liner. thanks Brad

  Joe Adams
4 years ago
I have used Reflections body shop on two occasions and have been impressed with the work they have done each time. I was unable to tell that the vehicle was ever damaged and their customer service was top notch. I would recommend them to anyone who needs their vehicles repaired.

  Theresa Carruthers
2 years ago
This is a great business. Very professional. Quick, friendly, and the work completed is awesome. I was given a guarantee for the work completed as well. I will return, ( well, hopefully not- due to it was a car accident) if the need arises.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Lori mcminn
4 years ago
We have taken all of our vehicles to Reflections for more than 13 years. They are right on the job from the time of tow to repairing. We will use them over anyone. Brad does the job right the first time! Thanks reflections

  Brandon Collins
3 months ago
Best in cabot, hell best in arkansas.

  Jerry Garland
3 years ago
Brad is a 1st class, professional. I will use them again If needed. My truck was there for only a week and was ready when he stated it would be. Looked like new!

  Jenna Gaskin
8 years ago
They were very rude and totaled my $15k car while it was still on the tow truck without even looking up the prices for parts. I had it towed somewhere else and they fixed it for a reasonable price, so glad I got a second opinion!

  Jesse Brenneman
5 years ago
This place is garbage to work with!! This USED to be a good place to go get your vehicle fixed. I've noticed they hired new people working the front of shop who do not know what they are doing!(adjuster/receptionist) The first run around I had took over a week and a half to get a bumper replaced after being told it was a 2 day job. I decided to try them again a year later and had a slight dent on my door. Reflections told us to drop off my car at their facility and they would get ahold of the insurance company. They called me 6 days later just to tell me that they never started working on my car since the adjuster from usaa insurance never came out. The receptionist assumed that they would come out on their own. Their protocol is to contact the adjuster to make sure they are coming out due to my car being in their possession. I called USAA insurance company who informed me they contacted reflections 5 times! Reflections never picked up the phone! Since this was a 4 day repair job I have to cover the costs on my rental for the days that went over the 4 days.This is without my car being fixed!!So in all working with this facility screwed me into my own pocket!! I will never be using this company again!!

  Jason Stephens
6 months ago
Great communication as my truck was getting repaired.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Richard Carter
3 years ago
Ive unfortunately had to use thier services a couple of times and ive never not been absolutely amazed by the attention to detail and the level of skill at reflections. Ill never take my vehicles anywhere else. Top Notch

  mack m
5 years ago
Wouldn't paint my hood of I didnt paint my fenders which didnt needing painting because his words "my reputation is on the line" I was willing to pay for his to fish the tiny dent prep and prime the hood but his greediness lost him a sale. Aka unhappy excustomer

  Joseph Dillon
3 years ago
They are a great body shop. They do a good job and are reasonably priced. They can be a little pricey on somethings! But I highly recommend them.

  Narcie Holley
4 years ago
Two employee stood right to my face and flat out lied to me about the final bill. I m Over 70 years old and I m not stupied. I can t stand a liar or someone that try s to take advantage of a old person living on Social Security.On the original estimate and the second estimate receipt. When I told them not to do something that was added that didn t need to be replaced they just added 115.00 to one of the other parts. In stead of the original 35.00 they said it cost on the original estimate, they charged 155.00 for same part on the final bill.

  Lisa Ayers
5 years ago
I was very UNHAPPY with reflections work on my car , professionalism, you name it no good at all. They told me after my accident that my accident didn't cause my ABS light to come on. Sent me to another shop they send my car to to get checked for auto engine repairs because of wreck. I went to 2 places they told me checked it and the places told me they have never seen my car. Less than 6months later I had a serious wreck that threw me on the other side of the interstate 67/167 going g the opposite way .I am thankful for the barriers they put up on 67/167 it saved my life. Another wreck my fault, it all could have been avoided if Reflections would have done the right thing in the first place. I would never step foot on there property again. BEWARE.......... Now I am almost 60 years old and my insurance cost as much as a 17 year old boy because of accidents and tickets I have gotten from there work.