Tim's Automotive and Towing

4.6 (184)

  904 SE 21st St, Bentonville, AR 72712
  (479) 273-7071
  timsautomotiveandtowing.com
  Claimed

Auto repair shop Air conditioning repair service Brake shop Towing service

Service options

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicole Falgout
2 weeks ago
I recently had my Jeep serviced at Tim s Automotive, and I can t recommend them enough. From the moment I walked in, I was greeted with a level of friendliness and professionalism that set the tone for the entire experience. The team was incredibly thorough in their assessment and repair of my vehicle, ensuring that no detail was overlooked. What stood out to me the most was their fairness in pricing and their transparency throughout the process. They took the time to explain what needed to be done and why, without any pressure or upselling. It s rare to find such a trustworthy and competent team in the automotive repair industry. If you re looking for quality service from people who genuinely care about their customers and their vehicles, look no further than Tim s Automotive. A big thank you to the whole team for such exceptional service!

  Bryar Parks
a week ago
I will never bring a vehicle here ever again. They botched a simple repair that caused more damage to my vehicle, and they didn't want to own up to their own mistakes. Took them a long time to call me back, basically trying to avoid me. I went to get a 2nd opinion somewhere else and found out that this place totaled my vehicle entirely. This has been my experience, and I would never recommend this place to anyone

  David Smith
2 months ago
You rarely find a mechanic shop that is honest and not overpriced. I can't say enough about how awesome this shop is. Everyone from the owner down is amazing. I highly recommend Tim's Auto, they'll take great care of you and your vehicle.

  Brandy Wright
2 months ago
I searched for YEARS for a mechanic I could trust. Finally found him, and his shop recently closed, so I followed him here. These guys have taken care of me, treated me very well, and have been honest and up front. It's so easy for people like me to be taken advantage of, as I know very little about auto repair. After my experience with them this week, I wouldn't take my jeep anywhere else. Thank you tims auto for being one of the good guys in a world of greed. You are very appreciated.

  Bill Gislason
a month ago
My 2014 Mustang was taken to Tim's Automotive to fix the brake system and to do an oil & filter change. It was about one week to get an appt. and two days to do the work in early March, 2024. Both were quite tjmely.The master cylinder and brake fluid were replaced, my braking problem has been solved, and my confidence in the brakes has been restored 100%.I'm very satisfied with Tim's and would continue to use them for other work in the future.Bill G.

  Mentholio Malocchio
2 months ago
I go there because I trust you. Service was fast and just what I needed. I have recommended you guys for years when I see someone ask for shop recommendations and I will continue to do so. Great work on my 69 C/10, CX-9, and Suburban.

  Vince Glasser
5 months ago
I was given an estimate for $300. to replace the actuator on a 2011 Chevrolet Impala. I scheduled the repair and dropped it off. Several hrs later I received a call stating that it was substantially more work then they anticipated due to a dual zone system so it would cost $1000.00 to perform this repair. I told him I couldn't pay $700. more then the original estimate so i told him i'd be by to pick up the car. When I arrived I was appalled to find out I had a bill for the minimum charge of $67.00. You'd think as soon as they looked at the dashboard and saw dual zone system they knew what would be required. Very disappointing.

  Ernie Gates
3 months ago
Great service, as usual. Long-term customer and can t recall any issues. Trustworthy repair shop. We drive our vehicles for a long time too. Thank you.

  Teah Bidwell
6 months ago
There is absolutely no where else I will take my vehicles. Tim's staff are the most helpful, honest, and great people. The mechanics know what they are doing and have saved me so much money over the years being honest. I am so happy I found this place.

  Stacie Campbell
9 months ago
Tim is the BEST! I was stranded in 90 degree weather and he went above and beyond to help tow and fix my car. I had called 5-6 places for a tow and it was going do be at least 3-4 hours. The nice lady in the office asked Tim and he was concerned for me to be stranded in the heat. He came right over within 20 minutes to tow my car. It s so nice to know there are still kind-hearted people who actually care for others. I am now a forever customer! Thank you so much Tim s Automotive! God bless you!

  Alan Livingston
4 months ago
If you want your vehicle repaired by professionals in a timely matter at a fair price then Tim s automotive is the place you need to go the first time.

  ben rowell
8 months ago
Every time I go into Tim's, They do a great job at educating and talking about repairs on a level that I understand. I've also been in there on a couple of different occasions where they've saved me a few hundred dollars because they were able to fix issues at much more affordable rate. Timely, honest, easy to talk to - I recommend them to everyone.Services: General repairs & maintenance, Engine repair

  Alexandro Fern�ndez (McFerag)
5 months ago
They are always busy, but they are good, straightforward, and they deliver results. If they can fix it, they will, and if they can't, they will be honest and mention that they don't do that kind of job. I really appreciate their work ethic. Fair labor.

  Kirsten Gibson
3 weeks ago
We had a really rough day and the people at Tim's automotive managed to make our day better. Thank you guys for being kind and helpful!

  Teresa Patterson
3 months ago
They were recommended to me by another business. I would never recommend this place. He has posted warranties for work you pay him to do and stand by but he doesn't.

  Jonathan Negley
a month ago
Brought a car here before buying it and saved me over a grand in repairs. I negotiated the price on the purchase and they did the repairs quickly.

  R Spradlin
11 months ago
I've been taking my vehicles to Tim's for almost 40 years now. I thought I had an alternator problem but it turned out to be an issue with the battery. They did discover an urgent problem with the wheel bearings in one of the front wheels and they were able to fix it promptly. I wouldn't take my vehicles anywhere else. Thanks Tim's!Services: Steering & suspension repair, Auto battery maintenance, Oil changeServices: Steering & suspension repair, Auto battery maintenance, Oil change

  James Graver
a year ago
I had a challenging repair that I needed completed for my Nissan Pathfinder. Tim's was one of the few shops that would consider doing the work. The job was successfully finished and they even assisted in getting the front end aligned for me. The time and cost for the repair were very reasonable and I was very satisfied with their work.Service: Steering & suspension repair

  Donetta Mareth
7 months ago
The work they did was good, we did have to come back as the part ordered did not come in, we would have appreciated a phone call about the delay. Really the only negative was that my floor mats were covered in greasy shoe marks. A simple fix for them and a ton of work for me.Service: General repairs & maintenanceService: General repairs & maintenance

  Douglas Michael Hilling II
a year ago
Had some routine maintenance on my tensioner and belts. Additionally needed a gasket leak and reservoir replaced. Tim s auto is pretty authentic and has great guys working there. Have had the brakes done in the pat for multiple cars and haven t been disappointed yet. Happy to take referral calls.Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair

  Leslie
2 years ago
Tim's was recommended to me and I am so glad they were! I had an issue with my car that turned out to be small and easy to fix. Not only did my car get fixed but I also learned several things I did not know but will help me moving forward to have new knowledge about cars, batteries, jumper cables, etc. Everyone I spoke with was great. They were kind and helpful. I am thrilled to have a reliable, trustworthy place to take my vehicles. Thank you Tim for your help and kindness, your dear daughter for keeping you organized and thank you to the team of people that work with you and do a great job!!

  Lenn Chandler
5 months ago
They do good work. Got my truck fixed and they are thorough.

  Ernie Gates
3 months ago
Great service. My 2007 Tundra with almost 333,000 miles. Thank you.Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Brakes, Oil changeServices: General repairs & maintenance, Tire rotations, Vehicle Inspection, Brakes, Oil change

  OzarkWoodCare
a month ago
Fast rescue! Delivered my truck to the repair shop on time.

  Cedric L.
2 months ago
Great customer service and the work done is top of the line! I highly recommend

  Kim Meyer
a year ago
About 5 months ago I brought my Jeep wrangler in with transmission issues and a book of codes. The technician was able to figure out where the leak was, fixed it and it has been running better than ever since! I was an out of town on vacation customer. Thank you!

  David Lawler
a year ago
Tim s Automotive is great! I highly recommend them. I don t have auto service done anywhere else. The pricing is fair and they are up front on what needs to be done. I have never been surprised by additional charges at pickup.Services: General repairs & maintenance, Auto engine diagnostic, BrakesServices: General repairs & maintenance, Auto engine diagnostic, Brakes

  Bubbette Blues
a month ago
I have a '97 Miata with a Supercharger. Could not find a mechanic to work on it. Tim fixed it in a day. These are great mechanicsServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto A/C replacement, Brakes, Air conditioningServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto A/C replacement, Brakes, Air conditioning

  Mathew Z
5 years ago
*** Great Service at a reasonable rate ***My experience was very good with Tim's Automotive service. I had an issue related to a warranty repair that was performed and Shayne was very nice in handling this situation and he took care of my repair while my vehicle was in Florida. Thanks Shayne for your wonderful service and standing by your word. I met with the owner also when I was there and the owner is awesome as well. May God bless this business and let the grace of God continue to grow this business to excellence.

  Paul Banks
3 years ago
I've had my brakes done on two cars at Tim's - great work and great prices. I'd highly recommend them. Very knowledgeable and walked me through a dealer suggested maintenance sheet to see what was necessary and what could wait.

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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