Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Qwadaryl Haltiwanger
3 months ago
This shop is amazing. Russell & Blake those guys do very good quality work. The last 5 years I have trusted them with both of my trucks. If I have a problem I will drive from Los Angeles, CA to Benton, AR because their work is the best. I can t say enough good things about them. I sincerely appreciate them!
Christian Leffler
a year ago
We have an old RV that had two blown front shocks. We were on the road traveling across country. Due to its age we were unable to find anyone willing to even look at it. Russell said it would be no problem. He got our shocks replaced and our wheel bearings packed. He also replaced a rear pinion seal and got everything greased up. We got back on the road and made it to Florida without further issues. The service and communication were nothing but amazing. I would recommend to anyone.
Bruce Gordon
a year ago
Stuck on our way to see our kids, All of a sudden we have bad brakes on the F350, and who came to the rescue? With a smile and a real can-do attitude Ducks Garage, and especially Shannon, did it, did it well, and did it quickly. Right before Christmas when I never expected to get an emergency repair. their price was fair (20% less than Firestone!)Thank you guysService: Auto brake replacement
Austin Presley
11 months ago
Ive been looking for a decent diesel mechanic around here for a while now. After asking around, ducks garage was by far the most popular choice. I gave ducks a call and blake answered. After a quick conversation with blake, i decided to take it up there and let him look at it. After I dropped it off, i heard nothing else about it. After the 3rd time of saying id get a call back never hearing from them, i decided to go up there and see for myself. As soon as i pulled into the parking lot it was obvious that no one has even gone as far as to pop the hood and look at it yet. Once i saw that, i was done with it. I didnt even bother going inside and being lied too again. I winched it up on the trailer and left and will never be back. A complete waste of time and gas. If you bring a vehicle here, do not expect to get it back in a timely manner or even in running condition.
FRANK MOORE
10 months ago
Very quick at fitting our vehicle in! GREAT, friendly customer service! Russell was a HUGE help and will definitely be using them again!
Billy Murphy
a year ago
I took My truck to duck's garage to get a header Brok en bolt taken out of the the head and trany service they told me it would be about 500 I said OK I went to go get my truck and the bill was 900 they went and did all kinds of other work to my truck with out being asked to do then charged me. I would not cheat anybody like this so I worked out a deal with them I left and got on freeway and then I noticed my truck was missing real bad so I stopped on side of freeway there was 2 spark plugs off I would not recommend this shop to one. They r lier and crooks. Billy Murphy owner of Tiny house dreams benton ar
Judy Bloom
a year ago
Fuel pump and filter, these young men from those that worked on motorhome and the tow truck driver were so polite and helpfulworked on figuring out the problem till 7 pm last night to working and making sure all was right today. Amazing young men and Ashley love and hugs to you all again thank you so much.
William Cafarelli
8 months ago
Doing bussiness with Ducks was a great experience. They are busy for a reason ;they are good at what they do.Highly recommend them.Services: Exhaust, Auto engine diagnosticServices: Exhaust, Auto engine diagnostic
Melissa McCool
3 years ago
Hard to find a diesel place any where... need work done in a timed fashion as to allow our work to continue with our business... able to schedule work done, was competently done on time service was fantastic and friendly. Thank you to Blake, Russell, and Ashley for professional service! The city of mount ida will return for future business.Services: Electrical repair, General repairs & maintenance
John VanHoek
3 years ago
This is a very clean and professional establishment with well trained and knowledgeable staff! I am a hotshot trucker that had a major brake down with a dealine for my delivery. Even though they had each and every bay full, they considered my dilemma. They were kind enough to have me diagnosed, repaired, and on the road to meet my tight deadline. They did not over charge for their speedy services and take advantage of my frail state. This to me speaks volumes as to the integrity of this business and how they help the community. Thank you ever so much!
Sarah Benevides
6 years ago
Russell and his crew earned both my trust and respect within my first visit. I'm a female who knows enough about cars to do my own maintenance and get myself in trouble. Not once did anyone here ever speak down to me or treat me with anything other than respect and kindness, and they helped diagnose my electrical issues and worked with me to resolve them before other shops even returned my phone calls. They are honest and straightforward, and they take care of their customers.
John Byfield
a year ago
Very experienced and above average costumer survice. Would definitely recommend to anyone who needs work done to there vehicle.
Walking Disciple Ministries
4 years ago
We called Duck's Garage at 4:58pm and Russell drove to us on the highway. He was able to save us a lot of money on a tow by getting our Bluebird bus running. He also took us back to the shop and did a full diagnostic and even gave our family a snack. All the guys we met from Ducks were AWESOME!!! If you have a bus or big truck and are in Benton you would be silly to not go to Ducks garage!!!
Ryan Johnston
5 years ago
We had our class A RV breakdown on the way through town. Don and Russell didn't even have to take this job, but they got us back on the road and didn't take advantage of our situation. This is an honest garage that does excellent work!!
Big John Country
3 years ago
Put my truck in there to get new seals and so forth. Quoted me $550-$600.. said it would be about 3 days and be done. 3 weeks later I get my truck back at $900 and it still leaks like a boat shot by a machine gun. Plus my buddy took his truck there and put a rock on the tire where he parked it and a week passed by with the rock still sitting in the same place. Dont waste your time and most certainly your money.Service: General repairs & maintenance
Anne Doerge
3 years ago
I am not even going to waste my time comparing prices or services of Ducks to other mechanics or the Dealership. Ducks has earned my business: good quality, good value, professional, on time. Thank you Russell and Blake.
John Wise
3 years ago
I had a little xtra money in march so I decided to get my truck AC fixed. when they told me the price I googled what parts and labor would cost and it seemed fair enough. June rolled around and I tried my AC for the first time and there was no cold air. I took it back. Simply, the shiznet that went into the gizmo was damged and caused a very slow leak. It was done by some backyard mechanic hitting it with a hammer b4 I bought the truck. It was a freak problem you would never look for. Anyway I called,took it back, and the owner made it right. I had to pay a little for damaged part (not much) but he waved the labor off (huge). The AC blows so cold it will freeze your jiblets off. Im having some transmission issues and if I have to get it fixed Ill take it to Ducks. I give em 4 1/2 stars.
Linda Dickerson
7 years ago
Wow..I can't say enough good about this place. I wrote the other day how good they were about rescuing my husband who broke down on I 30 when he blew a major oil gasket. They were wonderful,honest hardworking. That was on Wed 17th. Sun the 19th we left Jacksonville and came to Dardanelle state Park and we had a problem with truck when we got here. We called the man from the garage to ask questions on what it could be since the are diesel mechanics and had given us a cell phone #. We didn't have any idea where to go here. They said no problem one of them drove up here today and took care of problem. Can not say enough about these dependable HONEST and hardworking people. They get all the stars in our book.
Darryl Fox
10 months ago
Great place, guys helped out right away. They found to problem and repaired it in a out 30 minutes. Price was right. I'll be back
mike hamdi
2 years ago
ii am from detroit michigan and my truck broke down with a major issue few miles from these guys, russel which is the main guy there is a nice guy and professional he knows what he is doing he fixed my truck without charging me a crazy highway ripp off it would probably cost me more if truck was fixed in my home town 10+++++++ i will consider this my garage and i will have my trucks stop there for inspection i will take their advise nice and honest people
Angel McPeak
5 years ago
Duck's is the place to go for all you Heavy Duty needs, from over the road Diesel trucks to construction equipment. This place has what you need. Top notch mechanic work and uses Chevron Lubricants. He will do a diagnostic test, fix your problem and get you back out to work. If you need someone to service you fleet he has you covered. Ask for Duck or Russell they will fix you up!
Patrick Bogard
2 years ago
Called with a problem on my semi. They made time for my repair on really short notice. Very friendly and knowledgeable!
Chad Simpson
4 years ago
Our motorhome broke down on the way to Arizona and they got us back on the road the same day. Awesome service. Super nice people.
Scott Ottens
4 years ago
Great local shop with guys who know how to work on your everyday car to a big rig. Family business with good prices and a fast turn time.
Michael Wyatt
a year ago
You can trust these people to treat you right. If you are looking for a reliable mechanic this is the place to go.
Jasmine Williams
10 months ago
This place is great I have a friends dad work here and he is the best at what he doesService: Transmission replacementService: Transmission replacement
chad aldridge
4 years ago
Ducks is the place in Benton if you have a diesel truck that needs service. They have years of experience, complemented with the tools and technicianscheck it in a job handled no matter how small or how large.
steven yarberry
3 years ago
Great people, if you go here you won't be treated like a customer you will be treated as family and they always ensure that everyone is taken care of in the best way possible
Tony Clift
2 years ago
Really friendly and very knowledgeable guys they know what they're doing for sure Health answer all the questions I had on my 7.3
Tina Litka
3 years ago
Drove our duramax from north of branson Missouri cause the husband wanted the guys to fix it up... last trip to them five years ago amazing service then.