Greenway Equipment

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamie Sprinkle
7 months ago
UPDATE 9/15/23: Matt, the manager, has kept in touch with us and discussed the entire situation with us. In the end, he worked with us to find a solution that we all could appreciate. He gave us a great deal on a replacement mower and it has been wonderful. We are very happy with the resolution and with the assistance we received from Matt and from his employees. They have definitely changed our opinion and our feelings. We will continue to engage with this business. :-)UPDATED: Within 2�days of�writing this review, Greenway Equipment contacted my�husband and�I. They are working to�make this issue right. I�respect their speed and desire to�turn a�bad experience into a�much better�one. I�will update again when the issue is�fully resolved.*** As a disabled veteran, I recommend that anyone needing service AVOID this dealership. We bought a zero turn mower from them 3 years ago. It was used but they told us it had been serviced by them. We never had any major problems out of it until this spring. They called us offering a Spring Special where they were supposed to go over the whole engine and service everything, making it the best it could be. It never ran properly again. They took it back twice promising to make it right and make it run. We paid them over $2000 this summer for nothing. One of their mechanics left all of the bolts out of the valve cover, which caused major problems with the engine. There were broken parts inside of the carburetor which apparently were ignored. I actually have a list of things their mechanics either did wrong or lied about. The dealership took advantage of us and stole from us by treating us this way. And because they carry the name John Deere, they have the money to get out of any problems they create. If they care about their customers, they would not have treated us this way. Shame on you, Greenway Equipment. Shame on you.

  Vincent Provenzano
4 months ago
Great customer service. Newer employee was well trained and great help.

  Michael Myer
2 years ago
I haul a few loads for them. They are very professional and gracious. Easy circle of the building to get to dock to load. Good loads almost always. Hope to keep hauling for them for.long time.

  Michael Dickey
7 months ago
Helpful employees and good line of equipment

  John Barnett
a year ago
Exceptional customer service!! Especially Brittany Bishop. She took the time to explain everything about the new Stihl backpack blower I bought and informed me about how to get the extended warranty on it.

  Rachel Freeman
a year ago
The general manager and the service manager cater to men and treat women like second class citizens!!!9-15-22I would like update my review. There are some new managers in place. The service has been much better! The parts department is always fast and friendly! Thanks guys!

  Jim Woods
2 years ago
I have dealt with Greenway in Batesville on 3 tractors in the past 6 months. Nathan Duncan has been my salesman. He has done an excellent job in getting me what I needed at a very competitive price. A good salesman is the key to any business that sells anything. Nathan has really helped me out. The rest of the staff has been very friendly. I did speak with Holly in Jonesboro. She was also very helpful and friendly. I will keep doing business with you all. Thank you.

  Ista Knows
2 years ago
Women beware! Buying the lawn mower is easy and fun as the sales guys are friendly and helpful! Getting it serviced is a completely different story. The guys in the back don't want to take your call. When they finally do, they are rude and condescending. And they may or may not fix your mower. One year, we got it back, and by the next day, all the oil was in the floor of my garage, so it had to go back. The next year, they kept it a week, and when I got it out to mow, it was clear, they hadn't worked on it at all, so it had to go back. They act like because they are the only John Deere dealer in the county they have you over a barrel, but I have news... They aren't the only lawnmower dealers in the county, and after how I was treated on the phone this evening, I believe I'll sell mine, and get me a Kubota or a BadBoy, anything but dealing with those rude men. I see no reason to pay men money to talk down to me, I like John Deere, but I also like being treated with courtesy and respect. You won't find either of those qualities in the service department.

  Brandon Hackworth
2 years ago
Great place to pick up JD oil filters and oil at about the same cost as the other part stores it was 28 dollars for 2 oil filters and three quarts of oil(2 oil chnges) plus I got 4 foot of pull rope for my 25hp mercury outboard. Very good deal for only 28 bucks.

  Lisa Durbin
2 years ago
If you need any John Deere parts this is the place to go my husband buys all his lawn mower parts at this place, and if he has a question about something not running right on his lawn mower someone is sure to give him some good advice so he can get his lawn mower running! love this place!Thank you guys for always helping my husband with his old John Deere lawn mower.Sincerely Lisa Durbin

  Will Wilker
10 months ago
Great customer service and everything in stock! Great prices, too!

  Christopher Plotz
a year ago
Always ready to help and competitive and small engine repair for the products they service. Will recommend and will definitely be back.

  Joshua Brokaw
3 years ago
Staff was knowledgeable with every question I had to throw at them. Super quick service. I'll be back for sure.

  Sean Brooks
a year ago
Very helpful and friendly service got me the right parts so I could get back to work! Thank you guys!

  Tom Stone
4 years ago
Made two visits staff very knowledgeable and helpful. I decided to go Massey Ferguson over the green and orange competitors. Got in-house financing and tractor delivered in two days.

  ChazznJess Kirkham
2 years ago
I purchased an older grader blade from them for 300.00. I was treated no different than if I was buying a 120HP tractor. BJ was my salesman. The service was professional and prompt.

  Shawn Keve
2 months ago
Got in and out fast

  Gordon Morgan
4 years ago
Stopped to see if they could help with a hydraulic issue l'm having with my tractor they gave me some idea's printed me off a copy, nice helpful folks.

  Keith Stephens
3 years ago
Bought a mower there 10 years ago when it was Williams,the mower was stolen recently and they were awesome in getting me the serial number. Thank You

  B D A
2 years ago
They are friendly and helpful but prices keep going up

  joe Wheeler
3 years ago
Friendly knowledgeable staff. Did appropriate work reasonably priced for what was done.

  Deborah Spencer
3 years ago
Sales manager friendly, knowledgeable. If he did not know answer he looked it up and gave us our answer.

  Chris Goodrich
a year ago
Great sales representative.Rusty was awesome so

  Hershel Thompson
2 years ago
Nothing runs like a Deere, John Deere that is . Great service, very helpful and knowledgeable and professional service and sales.

  John Armstrong
a year ago
friendly service without any pressure to buy

  Tom Brown
5 years ago
Good service had my parts nothing runs like a Deere

  rikki rockets
2 years ago
They had what I needed. Good parts people.Thanks

  Christ United
4 years ago
Great prices... cheaper than Walmart and Amazon!

  Les McCollum
4 years ago
Their parts department is great. Ask for Noel.

  Lisa Grissom
2 years ago
Good service Benjy Emery was helpful